# \[APP\]\[Pro\] Synology **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [July 24, 2021, 2:55pm UTC](https://community.homey.app/t/app-pro-synology/49744 "2021-07-24T14:55:38Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 8:51am UTC](https://community.homey.app/t/app-pro-synology/49744/81 "2021-08-11T08:51:28Z")
More → Apps → Synlogy → Settings wheel right top → Send diagnostic report ---
**Author:** ![Crashy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crashy/32/7688_2.png) [@Crashy](https://community.homey.app/u/Crashy)\ **Post date:** [August 11, 2021, 8:54am UTC](https://community.homey.app/t/app-pro-synology/49744/82 "2021-08-11T08:54:24Z")
Ive sent it to you via Personal chat ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 11, 2021, 12:31pm UTC](https://community.homey.app/t/app-pro-synology/49744/83 "2021-08-11T12:31:48Z")
Don’t know why but the „Synology“ app shut down my DS after the DS was started via WOL (flow or manually). But not every time… 🤷🏼‍♂️ ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/3/936b3e251b6b263da11f237f1c749b62e378bae4.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 12:45pm UTC](https://community.homey.app/t/app-pro-synology/49744/84 "2021-08-11T12:45:46Z")
@DirkG That’s weird. Can you send a diagnostic report so I can check if something goes wrong. More → Apps → Synlogy → Settings wheel right top → Send diagnostic report ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 11, 2021, 1:14pm UTC](https://community.homey.app/t/app-pro-synology/49744/85 "2021-08-11T13:14:01Z")
e3207e7a-30f5-46e3-8b53-171ff26dd342 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 1:18pm UTC](https://community.homey.app/t/app-pro-synology/49744/86 "2021-08-11T13:18:34Z")
@DirkG Everything seems ok to me. Did you interact with the device tile after turning on the DiskStation? If you want to keep you diskstation always on you can set that in the device settings ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 11, 2021, 2:36pm UTC](https://community.homey.app/t/app-pro-synology/49744/87 "2021-08-11T14:36:14Z")
> [@martijnpoppen](#): > > Did you interact with the device tile after turning on the DiskStation? Yes, to look at the timeline. When I **long** pressed the device tile to enter the device menu, the message “Wake-Up can take…” also appeared. So it seems that by pressing the device tile to enter the device menu, a new Wake-Up command was send. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 3:45pm UTC](https://community.homey.app/t/app-pro-synology/49744/88 "2021-08-11T15:45:07Z")
Hmm, i’ll check if i can disable the device tile on/off ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 11, 2021, 4:09pm UTC](https://community.homey.app/t/app-pro-synology/49744/89 "2021-08-11T16:09:30Z")
I think the on/off function will only be triggered by pressing the device tile **shortly**? So it seems that the on/off function is also activated by pressing the device tile **long** , maybe while WOL procedure!? Btw, I don’t know what’s going on here. I definitely didn’t touched the device tile as much in the last hours as it shown in the timeline and in the log from the DS: ![IMG_0241](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d2b919431d6db38253e339ce5ebc11e972e7daba.jpeg) ![Bildschirmfoto 2021-08-11 um 18.00.21](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/c/ccc5c9670ca0d8cea1a26528c43286c66940b42b.png) Homey = 192.168.178.50 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 4:30pm UTC](https://community.homey.app/t/app-pro-synology/49744/90 "2021-08-11T16:30:10Z")
Yeah the logs from DS are correct those are API calls. The restarts i cannot tell. Can you disable debug logs in the device settings? Once the turn off happens again can you send me another report? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 6:44pm UTC](https://community.homey.app/t/app-pro-synology/49744/91 "2021-08-11T18:44:45Z")
## New app update (live: [1.6.7.](https://homey.app/nl-nl/app/com.synology/Synology/)): > - FIX: invalid IV length on startup - @Crashy > - FIX: German language (Thanks @DirkG) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 6:53pm UTC](https://community.homey.app/t/app-pro-synology/49744/92 "2021-08-11T18:53:47Z")
@DirkG Did some checks on your logs and found you got an error on the onoff check. The onoff check is so Homey knows if your DiskStation is `on` or `off`. Once it gets an error code (not a `200 ok`) it will set the DiskStation to `off`. But this is only inside Homey. So Homey shows it as `off` while the actual DiskStation is still running (`on`). This was the case in your logs. As I didn’t see a `shutdown` call to Synology. The error code you got was a `498`. This can be due to failure in the API. Maybe try to login again in the device settings. Just press save changes again 🙂 ---
**Author:** ![Till](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/till/32/33841_2.png) [@Till](https://community.homey.app/u/Till)\ **Post date:** [August 11, 2021, 7:09pm UTC](https://community.homey.app/t/app-pro-synology/49744/93 "2021-08-11T19:09:04Z")
Sorry…had a bad food poison…never happened before… just wanted to send you report…now it works perfect!! Thanks for that!! All parameters were taken from first installation. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2021, 7:16pm UTC](https://community.homey.app/t/app-pro-synology/49744/94 "2021-08-11T19:16:54Z")
Hey @Till Ai that’s bad. Hope you feel better 🙂 Thanks for letting me know! ---
**Author:** ![Till](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/till/32/33841_2.png) [@Till](https://community.homey.app/u/Till)\ **Post date:** [August 11, 2021, 7:28pm UTC](https://community.homey.app/t/app-pro-synology/49744/95 "2021-08-11T19:28:58Z")
Getting better slowly…really tokk me down…never had this before 🤣 Even when travelling ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 12, 2021, 6:04am UTC](https://community.homey.app/t/app-pro-synology/49744/96 "2021-08-12T06:04:08Z")
I changed a device setting and saved it. Then I changed the same device setting back to the original value and saved it again. So I will have a look on it if it will happen again. ---
**Author:** ![Crashy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crashy/32/7688_2.png) [@Crashy](https://community.homey.app/u/Crashy)\ **Post date:** [August 12, 2021, 7:32am UTC](https://community.homey.app/t/app-pro-synology/49744/97 "2021-08-12T07:32:54Z")
thanks for the fix, it’s working again! ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 12, 2021, 9:08am UTC](https://community.homey.app/t/app-pro-synology/49744/98 "2021-08-12T09:08:29Z")
It happened again that the Synology app seems to shut down the DS and started again. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/4/54fc0cc72fc9bc207ccc5d3c55449d7d18af80ab.jpeg) I will delete the DS from Homey and add it again. So let’s wait and see… ---
**Author:** ![UA84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ua84/32/31840_2.png) [@UA84](https://community.homey.app/u/UA84)\ **Post date:** [August 12, 2021, 9:11am UTC](https://community.homey.app/t/app-pro-synology/49744/99 "2021-08-12T09:11:22Z")
If you don’t want to shutdown threw Homey, you can also use the “always on” option. That is what i use to prevent to accidentally turn off the NAS. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 12, 2021, 9:22am UTC](https://community.homey.app/t/app-pro-synology/49744/100 "2021-08-12T09:22:00Z")
@DirkG Probably only inside Homey. Your DS should still be running. > [@martijnpoppen](#): > > But this is only inside Homey. So Homey shows it as `off` while the actual DiskStation is still running ( `on` ). This was the case in your logs. As I didn’t see a `shutdown` call to Synology. Edit: @DirkG Can you check if that was the case? 🙂 I’ll make an fix for your specific scenario. [Previous page](https://community.homey.app/t/app-pro-synology/49744.md?page=4) [Next page](https://community.homey.app/t/app-pro-synology/49744.md?page=6)