# \[APP\]\[Pro\] Synology **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [July 24, 2021, 2:55pm UTC](https://community.homey.app/t/app-pro-synology/49744 "2021-07-24T14:55:38Z")\ **Posts on this page:** 20\ **Page:** 15
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2023, 12:25pm UTC](https://community.homey.app/t/app-pro-synology/49744/281 "2023-02-04T12:25:01Z")
Its more that its obfuscated when you go through your devices in the device list inside the developer portal ---
**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\ **Post date:** [March 2, 2023, 1:30pm UTC](https://community.homey.app/t/app-pro-synology/49744/282 "2023-03-02T13:30:23Z")
WOL is activated Internal Ip port 5000 No 2 factor activated on NAS I can not start it up, can see the command saying on for 2-3 min then turns back to off ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 2, 2023, 1:52pm UTC](https://community.homey.app/t/app-pro-synology/49744/283 "2023-03-02T13:52:50Z")
@Hycken hmm strange. Did you connect the LAN cable to LAN 1 or LAN 2? ---
**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\ **Post date:** [March 2, 2023, 2:05pm UTC](https://community.homey.app/t/app-pro-synology/49744/284 "2023-03-02T14:05:24Z")
It is a DS215j, so only one port. And I guess that MFA on Homey doesn’t has any impact, I can not see any reasons for that. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 2, 2023, 7:57pm UTC](https://community.homey.app/t/app-pro-synology/49744/285 "2023-03-02T19:57:33Z")
@Hycken No that shouln’t matter. You can check in the device settings if the mac address is correct ---
**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\ **Post date:** [March 2, 2023, 8:33pm UTC](https://community.homey.app/t/app-pro-synology/49744/286 "2023-03-02T20:33:54Z")
Updated the mac address and now it’s working 🥳 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 2, 2023, 8:35pm UTC](https://community.homey.app/t/app-pro-synology/49744/287 "2023-03-02T20:35:08Z")
Nice! 🎉 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 4, 2023, 6:14am UTC](https://community.homey.app/t/app-pro-synology/49744/288 "2023-04-04T06:14:47Z")
Hi @martijnpoppen , I had some problems with my NAS via Homey (it stopped turning off at specified times) and removed it to add it again. That doesn’t work anymore and I don’t quite understand why not. When I enter my data and the local ip address, it is indicated that the login or 2fa went wrong. When I do the same but not with local ip address but with my \*\*\*\*\*\*\* .synology.me account then I don’t get an error message but that no new devices were found. That is strange because the NAS is just on. It doesn’t matter if I choose an account with or without 2fa. I get these messages with both. ![2023-04-04 07_41_40-Homey Pro van Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/f/ff3450f639b3450b4b7a7c08b1e301fd31425464.png) ![2023-04-04 08_16_17-Homey Pro van Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c86c922fe906f022eaac8b0a17fc72c062691080.png) What could this (suddenly) be due to? c9620dfe-6d75-4aeb-a603-08b3b98708ef ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 7:03am UTC](https://community.homey.app/t/app-pro-synology/49744/289 "2023-04-04T07:03:04Z")
Hey @Heula I would suggest to restart the Synology app in Homey. And check if the connection is correct. Logs say: 192.168.0.178:5000 is not reachable from Homey ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 4, 2023, 8:56am UTC](https://community.homey.app/t/app-pro-synology/49744/290 "2023-04-04T08:56:36Z")
Restarting the app was the first thing I tried but didn’t help. 192.168.0.178:5000 is not reachable from Homey, that is weird because my ip range is 192.168.178.\*:5000 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 9:07am UTC](https://community.homey.app/t/app-pro-synology/49744/291 "2023-04-04T09:07:58Z")
@Heula then it’s correct that it can’t reach right? 🤔 (note the .0) ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 4, 2023, 9:50am UTC](https://community.homey.app/t/app-pro-synology/49744/292 "2023-04-04T09:50:30Z")
@martijnpoppen Yes, that is right but why does it try to connect to 192.168.0.178. 🤷‍♂️ Is there something changed that I need to set or portforward somehow? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 9:51am UTC](https://community.homey.app/t/app-pro-synology/49744/293 "2023-04-04T09:51:36Z")
@Heula probably because that’s what you typed in in the pairing view? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 9:55am UTC](https://community.homey.app/t/app-pro-synology/49744/294 "2023-04-04T09:55:18Z")
@Heula sorry didn’t check the report properly. The \*\*\*\*\*\*\* .synology.me was correct. Only it said you still had a driver connected. (see log below) Not sure if you removed your NAS first before you tried pairing? It’s not possible to add the same device twice 🙂 ```auto [log] [Driver] DiskStation - pairedDriverDevices ['DiskStation-SN_REDACTED'] [log] Found devices - [] ``` ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 4, 2023, 10:22am UTC](https://community.homey.app/t/app-pro-synology/49744/295 "2023-04-04T10:22:28Z")
@martijnpoppen it probably it needed some timeafter remving and re-adding the device. With my Synology ddns the nas is found and connected but when I add the local ip adress of my nas it stille gives me an error. ![2023-04-04 12_16_23-Homey Pro van Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/0/60301624cdb91e41e42290cb85bdda94d8fd0809.png) I remember, I had this before and that was the reason I tried the Synology DDNS option. Why can’t it connect to the local ip adress? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 10:45am UTC](https://community.homey.app/t/app-pro-synology/49744/296 "2023-04-04T10:45:47Z")
@Heula it should connect locally. At least my NAS is. You can maybe verify with Homeyscript if Homey and Synology can find each other: ```auto console.log(await fetch('http://192.168.178.5')); console.log('--------------------------------------') ``` ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 4, 2023, 4:06pm UTC](https://community.homey.app/t/app-pro-synology/49744/297 "2023-04-04T16:06:00Z")
> [@martijnpoppen](#): > > ```auto > console.log(await fetch('http://192.168.178.5')); > console.log('--------------------------------------') > > ``` }, [Symbol(Response internals)]: { url: ‘[http://192.168.178.5/](http://192.168.178.5/)’, status: 403, statusText: ‘Forbidden’, headers: Headers { [Symbol(map)]: [Object: null prototype] }, counter: 0 } } I don’t get it, ran the script with several options on or off like firewall etc. This is the outcome every time? Any ideas what I need to do? I think this is the same issue as I have with the FTP client from Ari. FTP ports are forwarded and working in FileZilla. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 4:09pm UTC](https://community.homey.app/t/app-pro-synology/49744/298 "2023-04-04T16:09:01Z")
@Heula you had a issue before with this app. Can it be related ? [[APP][Pro] Synology - #267 by Heula](https://community.homey.app/t/app-pro-synology/49744/267) ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 4, 2023, 4:14pm UTC](https://community.homey.app/t/app-pro-synology/49744/299 "2023-04-04T16:14:27Z")
> [@martijnpoppen](#): > > ```auto > console.log(await fetch('http://192.168.178.5')); > console.log('--------------------------------------') > > ``` Don’t think so because I removed the link aggregation and use only one of the two lan connections now. It must be something else because I only noticed the issue the day before yesterday when my Nas did not turn off at night. It is a time based setting in Homey with this app and worked great until now. 🤷‍♀️ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2023, 9:41pm UTC](https://community.homey.app/t/app-pro-synology/49744/300 "2023-04-04T21:41:11Z")
@Heula it’s really strange. You might want to try it with the port. ```auto console.log(await fetch('http://192.168.178.5:5000')); ``` I do have my NAS on https (also local) not sure if it’s the same for you? [Previous page](https://community.homey.app/t/app-pro-synology/49744.md?page=14) [Next page](https://community.homey.app/t/app-pro-synology/49744.md?page=16)