# \[APP\]\[Pro\] Synology Surveillance Station 2 **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\ **Posts on this page:** 20\ **Page:** 9
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 12, 2023, 8:54am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/161 "2023-01-12T08:54:40Z")
Hey @phusebox can you send a diagnostic report? You can do that via the mobile Homey app: > More - Apps - Synology surveillance Station 2 - settings wheel right top - send diagnostic report ---
**Author:** ![Rickert1993](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rickert1993/32/47917_2.png) [@Rickert1993](https://community.homey.app/u/Rickert1993)\ **Post date:** [January 12, 2023, 12:31pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/162 "2023-01-12T12:31:24Z")
yes it work now!! Thanks ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [February 26, 2023, 10:42pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/163 "2023-02-26T22:42:24Z")
Hi, I noticed that the option snapshot is removed, why is that? None of my camera’s via SS in homey have no snapshot option anymore, my doorbell flow is broken now because i cannot take a snapshot anymore… ---
**Author:** ![Robin\_van\_Kekem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_kekem/32/8187_2.png) [@Robin\_van\_Kekem](https://community.homey.app/u/Robin_van_Kekem)\ **Post date:** [February 27, 2023, 3:34pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/164 "2023-02-27T15:34:35Z")
Had the same issue. Restart of the app solved the issue. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 27, 2023, 3:35pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/165 "2023-02-27T15:35:05Z")
Hi @B3rt yes please restart the app and see if that resolves ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [March 2, 2023, 11:05pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/166 "2023-03-02T23:05:35Z")
after app restart it worked again ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [March 3, 2023, 10:41am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/167 "2023-03-03T10:41:22Z")
The app keeps loosing connection to my DS218+ (connected locally by IP) once in a while. I have to set it up again (url, port, credentials) to get it connected again. After that I am able to “repair” my camera’s. Any idea, @martijnpoppen? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2023, 10:55am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/168 "2023-03-03T10:55:51Z")
@Henk_Renting Hmm no doesnt ring a bell immediately. Didn;t create this app so it’s a bit harder to debug these kind of scenario’s I guess you do have a static IP for your DS218? ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [March 3, 2023, 11:05am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/169 "2023-03-03T11:05:23Z")
> [@martijnpoppen](#): > > I guess you do have a static IP for your DS218? Yes, it does have a static IP… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2023, 12:13pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/170 "2023-03-03T12:13:33Z")
@Henk_Renting when it happens again can you send a report? 🙂 ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [March 3, 2023, 12:20pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/171 "2023-03-03T12:20:21Z")
Yes, I will. Thanks for the support! ---
**Author:** ![elfrigo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elfrigo/32/7893_2.png) [@elfrigo](https://community.homey.app/u/elfrigo)\ **Post date:** [May 12, 2023, 9:13pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/172 "2023-05-12T21:13:32Z")
On my Kickstarter Homey Pro I’ve been using your Synology app with great pleasure. I connected to my SynoNAS on my local network. I just upgraded to the Homey Pro early 2023 so had to update to your Synology 2 app. Like other people I get a certificate error on https. Which is logical since i’m running my NAS locally on a 192.168.x…x domain. The SynoNAS does have a self-signed certificate. Is there any way to solve this by accepting this self-signed certificate? Especially since with your old app i did not experience any problems. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 12, 2023, 10:13pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/173 "2023-05-12T22:13:39Z")
Hey @elfrigo I took this app over last year. So sometimes i have to check too what is possible and whats not 😉 But as far as i know it should allow all certificates. Can you send a report after you try to connect it? 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 13, 2023, 8:45am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/174 "2023-05-13T08:45:47Z")
@elfrigo found the issue, will make a fix for that today 🙂 ---
**Author:** ![elfrigo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elfrigo/32/7893_2.png) [@elfrigo](https://community.homey.app/u/elfrigo)\ **Post date:** [May 13, 2023, 1:05pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/175 "2023-05-13T13:05:48Z")
I’ve created and send the report last night. I guess you’ve received? The problem probably is that for a self signed certificate on a local server the certificate issuer is unknown. Thank you very much for such a quick look into this problem! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 14, 2023, 12:14pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/176 "2023-05-14T12:14:33Z")
## New app update (TEST: [4.1.1](https://homey.app/a/com.synology.ss/test)): > **Changelog:** > > **FIXES:** > **1** : FIX: self signed certificate * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Synology Surveillance Station 2 - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Synology Surveillance Station 2 | Homey](https://homey.app/a/com.synology.ss/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 14, 2023, 12:15pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/177 "2023-05-14T12:15:20Z")
@elfrigo can you install the test version and see if that resolves your issue? Click [this link](https://homey.app/a/com.synology.ss/test) and press the green install button ---
**Author:** ![elfrigo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elfrigo/32/7893_2.png) [@elfrigo](https://community.homey.app/u/elfrigo)\ **Post date:** [May 14, 2023, 1:30pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/178 "2023-05-14T13:30:48Z")
@martijnpoppen Just installed the experimental version you’ve linked too. This solves the certificate error. I can add my Synology Diskstation with local signed certificate! Superb! Thx! Also turning my Syno in Home / Away mode works. So Homey and the NAS can communicate. Unfortunately the next challenge arises. I can add my cameras from the NAS to homey. But they do no show live footage in Homey. It gives the error below: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c87c5d033a85c2f0a5e96e19fc07857829228739.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 14, 2023, 1:43pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/179 "2023-05-14T13:43:18Z")
Can you send a report @elfrigo ---
**Author:** ![elfrigo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elfrigo/32/7893_2.png) [@elfrigo](https://community.homey.app/u/elfrigo)\ **Post date:** [May 14, 2023, 3:17pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/180 "2023-05-14T15:17:54Z")
diagnostic report code e918fae3-77ef-4b53-9064-94aa83a8c126 [Previous page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=8) [Next page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=10)