# \[APP\]\[Pro\] Synology Surveillance Station 2

**URL:** <https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\
**Posts on this page:** 9\
**Page:** 23

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**Author:** ![enkhuppelschoten](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@enkhuppelschoten](https://community.homey.app/u/enkhuppelschoten)\
**Post date:** [May 17, 2026, 12:46pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/444 "2026-05-17T12:46:21Z")

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I have set a ‘Patrouille’ (patrol?) in Syncology Surveillance station on two camera’s.  
If i add the card Activate patrol in homey, homey cant find the patrol name’s.  
i’dd restart the NAS but that din’t work.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 17, 2026, 1:26pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/445 "2026-05-17T13:26:35Z")

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@enkhuppelschoten I don’t understand what you mean, can you provide screenshots? (fyi i didn’t make this app and i’m not using it, only maintaining)

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**Author:** ![enkhuppelschoten](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@enkhuppelschoten](https://community.homey.app/u/enkhuppelschoten)\
**Post date:** [May 17, 2026, 2:46pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/446 "2026-05-17T14:46:04Z")

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@martijnpoppen

I have set a patrol of my garden cam and named it ‘Tuin’

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/8/e881638644914cb2f250266600c7814f6e3566ce.jpeg)

If i set the tile patrol in homey ‘Tuin’ doesn’t show.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/9/e9457a3336b97f3ea84412da733416eadc029d20.png)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 17, 2026, 2:52pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/447 "2026-05-17T14:52:34Z")

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@enkhuppelschoten please send a diagnostic report after reproducing the issue

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**Author:** ![enkhuppelschoten](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@enkhuppelschoten](https://community.homey.app/u/enkhuppelschoten)\
**Post date:** [May 17, 2026, 2:59pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/448 "2026-05-17T14:59:24Z")

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@martijnpoppen you wat the number of the report?  
I can’t realy reproduce it, it’s on the flow now and i cant select the patrol i have set in syncology.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 17, 2026, 3:01pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/450 "2026-05-17T15:01:42Z")

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@enkhuppelschoten thats a full homey report for athom employees

- 📱 Via **Homey Mobile app:**  
More - apps - **Synology Surveillance Station 2** - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
- 💻 Via **Homey Webapp:**  
Settings wheel bottom left - Select **Synology Surveillance Station 2** - Click on send diagnostic report

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<div class="post-metadata">

**Author:** ![enkhuppelschoten](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@enkhuppelschoten](https://community.homey.app/u/enkhuppelschoten)\
**Post date:** [May 17, 2026, 3:04pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/451 "2026-05-17T15:04:08Z")

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i’ve send the numer by dm

@martijnpoppen did you get the number i sent?

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**Author:** ![Pelle\_Beglert-Kristi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pelle_beglert-kristi/32/171991_2.png) [@Pelle\_Beglert-Kristi](https://community.homey.app/u/Pelle_Beglert-Kristi)\
**Post date:** [August 13, 2026, 7:23am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/452 "2026-08-13T07:23:32Z")

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Hi, I’m unable to connect Synology Surveillance Station 2 v4.2.1 to my Synology NAS.

I have tried HTTPS with 192.168.2.200 on port 5001 and also the QuickConnect direct hostname. Both fail to connect.

The DSM user pellebgb is an administrator and also has Administrator privileges in Surveillance Station. Surveillance Station works normally from my computer and mobile.

Diagnostic report ID:  
ddfee43c-6c2d-4bb8-8fda-6afbcfd8d244

Could you please check the diagnostic report and advise what is preventing the connection?

Best regards, Pelle

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 13, 2026, 8:47am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/453 "2026-08-13T08:47:30Z")

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Hi @Pelle_Beglert-Kristi  
I see that the reponse returned is a 400 error.

1. It’s a **Synology API error code 400** returned in JSON. For `SYNO.API.Auth`, API error **400** means **the login failed** (invalid username/password)

2. **The Synology user user does not have the new Surveillance Station “Administrator” privilege profile.** Since Surveillance Station 9.2, this became a requirement for some API operations

3. **MFA/2FA (Secure Sign-In)** is enabled for the account. This might cause login failures.

[Previous page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=22)
