# \[APP\]\[Pro\] Synology Surveillance Station 2

**URL:** <https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\
**Posts on this page:** 20\
**Page:** 22

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**Author:** ![Most](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/most/32/24464_2.png) [@Most](https://community.homey.app/u/Most)\
**Post date:** [February 7, 2026, 12:55pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/424 "2026-02-07T12:55:50Z")

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Now I have, same issue.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 7, 2026, 3:05pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/425 "2026-02-07T15:05:37Z")

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@Most I have no idea if you should see a image tag there. I didn’t make this app and not using it, only mantaining.

I do think there should be a tag. Do you see any image when you go to the camera in homey?

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**Author:** ![Most](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/most/32/24464_2.png) [@Most](https://community.homey.app/u/Most)\
**Post date:** [February 7, 2026, 3:12pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/426 "2026-02-07T15:12:20Z")

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I’ve now restarted the Homey again, for an another reason, and now it works.  
So kind of unstable. @martijnpoppen, thanks!

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**Author:** ![Daan\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_visser/32/118116_2.png) [@Daan\_Visser](https://community.homey.app/u/Daan_Visser)\
**Post date:** [March 1, 2026, 7:39pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/427 "2026-03-01T19:39:29Z")

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First, amazing app. Use it for many years now very happy user! Recently I added an extra camera to my synology. When trying to get this device added to Homey it gives the message: There is a problem with your fetch operation. Do you have a suggestion what I can do?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 1, 2026, 8:52pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/428 "2026-03-01T20:52:55Z")

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@Daan_Visser please send a diagnostic report

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**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\
**Post date:** [March 4, 2026, 10:51am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/429 "2026-03-04T10:51:09Z")

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Hi trying to connect my surveillance station to homey but when trying to connect i keep getting time out

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/b/6b14e26772542109f33b420041362a2d2f0079dc.png)

Not sure how to solve this :S

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2026, 10:58am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/430 "2026-03-04T10:58:04Z")

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@WeWillSee did you try using https? It looks like your surveillance station expects you to use https

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**Author:** ![Gerrit\_Lammens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_lammens/32/83144_2.png) [@Gerrit\_Lammens](https://community.homey.app/u/Gerrit_Lammens)\
**Post date:** [March 6, 2026, 7:30am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/431 "2026-03-06T07:30:53Z")

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i have the same problem, with https i get “timeout, please make sure the settings are correct”

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 6, 2026, 7:36am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/432 "2026-03-06T07:36:36Z")

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Try ‘http’ instead.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 6, 2026, 8:32am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/433 "2026-03-06T08:32:16Z")

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@Gerrit_Lammens use the same settings as you use for DSM. This is not a app issue but a configuration issue

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**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\
**Post date:** [March 12, 2026, 12:52pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/434 "2026-03-12T12:52:54Z")

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sry for the late reply. didn’t get a notification of your reply :S yes i placed it on HTTP. tried both with HTTP it actually says it is expecting HTTPS. with HTTPS it is timing out

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/98484fa98c5c35536b1b3ab395356f2efb609bc0.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 12, 2026, 4:56pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/435 "2026-03-12T16:56:54Z")

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@WeWillSee are you using the same url as you use for DSM?

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<div class="post-metadata">

**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\
**Post date:** [March 12, 2026, 8:22pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/436 "2026-03-12T20:22:27Z")

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Not sure what you mean I’m using the [your.synology.me](http://your.synology.me) that I configured on my synology if this is what you mean

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 12, 2026, 9:14pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/437 "2026-03-12T21:14:56Z")

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@WeWillSee why not use a local address? If homey and Synology are in the same network

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<div class="post-metadata">

**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\
**Post date:** [March 13, 2026, 6:53am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/438 "2026-03-13T06:53:06Z")

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You mean via IP address? Or …

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<div class="post-metadata">

**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\
**Post date:** [March 13, 2026, 6:58am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/439 "2026-03-13T06:58:33Z")

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Ok this seemed to have worked. That I didn’t try this before 😅

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<div class="post-metadata">

**Author:** ![Robin\_Schuurman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_schuurman/32/71552_2.png) [@Robin\_Schuurman](https://community.homey.app/u/Robin_Schuurman)\
**Post date:** [March 15, 2026, 7:22pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/440 "2026-03-15T19:22:30Z")

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I am actual just trying it out myself an run into the same issue. I have just send you a diag report: 3c512e3d-3496-43df-bd97-af99c927ae63  
Hope it is easy to solve

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 15, 2026, 8:11pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/441 "2026-03-15T20:11:38Z")

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@Robin_Schuurman  
I see this: ‘http:" not supported. Expected “https:”’

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<div class="post-metadata">

**Author:** ![Robin\_Schuurman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_schuurman/32/71552_2.png) [@Robin\_Schuurman](https://community.homey.app/u/Robin_Schuurman)\
**Post date:** [March 15, 2026, 9:11pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/442 "2026-03-15T21:11:18Z")

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Thanks Martijn,  
Think Homey was still connected with http from a long time ago. The Synology device was still working, same for camera that was added via the surveilance station. But the second camera I recently tried to add failed. After reparing the Synology device with the https port it now works.  
(bit of a long answer, but perhaps it will help other people with similar issues)

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<div class="post-metadata">

**Author:** ![boogaard\_ralph](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boogaard_ralph/32/158620_2.png) [@boogaard\_ralph](https://community.homey.app/u/boogaard_ralph)\
**Post date:** [March 25, 2026, 9:56am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/443 "2026-03-25T09:56:41Z")

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Working with Homey and this app for a few days now. The initial setup was easy and it looked stable up to this morning. Now all camera’s show “Camera is unavailable.“. On Synology I see them still running fine.

What is did since then:

- I restarted the homey
- I reinstalled app and 1 camera

But the situation keeps coming back with the same message “Camera is unavailable.“ I think it is detecting motion though, as the blue dot is sometimes blinking and it also reports motion in the device.

Diag report: 67097036-1e1e-473b-b0ed-a0d8ed5aa179

**UPDATE: seems to work now without understanding root cause** 🧐

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