# \[APP\]\[Pro\] Synology Surveillance Station 2

**URL:** <https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\
**Posts on this page:** 20\
**Page:** 18

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**Author:** ![Bart\_Schulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_schulte/32/120949_2.png) [@Bart\_Schulte](https://community.homey.app/u/Bart_Schulte)\
**Post date:** [January 3, 2025, 8:00am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/343 "2025-01-03T08:00:23Z")

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@martijnpoppen I have created the diagnotic with number 57bd6180-d5c1-4671-b28a-2288de47c7a1 after I have started the flow with the snapshot action.  
I hope you can help me with finding the cause.

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**Author:** ![Bart\_Schulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_schulte/32/120949_2.png) [@Bart\_Schulte](https://community.homey.app/u/Bart_Schulte)\
**Post date:** [January 15, 2025, 8:27pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/344 "2025-01-15T20:27:42Z")

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@martijnpoppen I was wondering if you have had time to look at the log file, and whether anything useful came out of it to solve the issue. Thanks in advance.

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**Author:** ![millennium1980](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/millennium1980/32/122616_2.png) [@millennium1980](https://community.homey.app/u/millennium1980)\
**Post date:** [March 29, 2025, 3:11pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/345 "2025-03-29T15:11:32Z")

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Martijn I have a problem with connectingbto my Nas. I get this message.

What to do?

request to [https://192.168.1](https://192.168.1)  
.220:5007/webapi/auth.cgi  
failed, reason: write EPROTO  
1995821600:error:1408F10B:SSL  
routines:ss3 3- get\_record:wrong version  
number:../deps/openssl/openssl/ssl/  
record/ssl3\_record.c:332:

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 29, 2025, 5:17pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/346 "2025-03-29T17:17:03Z")

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@millennium1980 can you try the test version?

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**Author:** ![millennium1980](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/millennium1980/32/122616_2.png) [@millennium1980](https://community.homey.app/u/millennium1980)\
**Post date:** [March 30, 2025, 12:07pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/347 "2025-03-30T12:07:18Z")

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It worked by doing it on the desktop.

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**Author:** ![SebastiaanB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebastiaanb/32/124174_2.png) [@SebastiaanB](https://community.homey.app/u/SebastiaanB)\
**Post date:** [April 19, 2025, 4:42pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/348 "2025-04-19T16:42:03Z")

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Thanks for the app! It’s working great so far with my cameras. I just wanted to let others know that I found out snapshots sometimes would not update, but it works by switching the Profile of the stream to another instead of the lowest for me…

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**Author:** ![Jacques\_Eding](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_eding/32/85881_2.png) [@Jacques\_Eding](https://community.homey.app/u/Jacques_Eding)\
**Post date:** [May 28, 2025, 3:35pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/349 "2025-05-28T15:35:05Z")

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Hi,

I changed the wifi network my Homey is connected to. It is now on a routed network to the synology server.

A connection with the “other” synology app works. However, with this app I get errors.  
I’m using a specific user, with admin rights, without MFA.

If i use the local domainname (with https) i get a certificate error, the certificate is not a selfsigned certificate gives error: " request to https://_ **.** _.nl/webapi/auth.cgi failed, reason: unable to verify the first certificate

If i use the quickconnect url I get a json error. invalid json response body at https://\*\*\*.quickconnect.to/webapi/auth.cgi reason: Unexpected token \< in JSON at position 0

I’m using the web-app to connect, and before the network change it worked.

Any idea’s how to fix this?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 28, 2025, 3:36pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/350 "2025-05-28T15:36:39Z")

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@Jacques_Eding try the test version of the app it has support for unsecured certificates

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<div class="post-metadata">

**Author:** ![Jacques\_Eding](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_eding/32/85881_2.png) [@Jacques\_Eding](https://community.homey.app/u/Jacques_Eding)\
**Post date:** [May 29, 2025, 1:33pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/351 "2025-05-29T13:33:09Z")

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Thanks, worked.

Even with a not self signed certificate.

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**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [June 5, 2025, 10:02am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/352 "2025-06-05T10:02:08Z")

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Hello,  
I had this app working since years on my DS218  
But i have now constant timeouts on repair action

- I updated my synology
- Made sure my account is admin
- I’m using my [xxxx.synology.me](http://xxxx.synology.me)
- port 5001 for https
- the user name for “account” (not email adress)
- I updated my password on the synology page, just to be sure that isnt the issue

And still constant timeout messages “timeout, please make sure the settings are correct”

thanks!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 5, 2025, 10:02am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/353 "2025-06-05T10:02:43Z")

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@Viking42 please send a diagnostic report

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<div class="post-metadata">

**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [June 5, 2025, 10:13am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/354 "2025-06-05T10:13:39Z")

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thanks!  
5d134b2-a758-4846-9e46-5816dad14ae2

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 5, 2025, 10:51am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/355 "2025-06-05T10:51:47Z")

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@Viking42 your [synology.me](http://synology.me) url timesout. are you sure that works?

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<div class="post-metadata">

**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [June 5, 2025, 10:53am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/356 "2025-06-05T10:53:15Z")

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> [@martijnpoppen](#):
>
> [synology.me](http://synology.me)

Yes, following adress works fine on browser [https://xxxx.synology.me:5001/#/signin](https://xxxx.synology.me:5001/#/signin)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 5, 2025, 10:53am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/357 "2025-06-05T10:53:55Z")

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@Viking42 it doesn’t work from Homey. It’s not reachable.

can you try this?

[https://xxxx.synology.me:5001/webapi/auth.cgi](https://xxxx.synology.me:5001/webapi/auth.cgi)

change xxxx to your prefix

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<div class="post-metadata">

**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [June 5, 2025, 10:54am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/358 "2025-06-05T10:54:22Z")

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> [@martijnpoppen](#):
>
> [https://xxxx.synology.me:5001/webapi/auth.cgi](https://xxxx.synology.me:5001/webapi/auth.cgi)

{“error”:{“code”:101},“success”:false}

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 5, 2025, 10:54am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/359 "2025-06-05T10:54:58Z")

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@viking42 It Seems like it’s not reachable from outside your network. is that correct?

edit: I’ll send you the report in a DM, so you can see whats going wrong.

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<div class="post-metadata">

**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [June 5, 2025, 10:58am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/360 "2025-06-05T10:58:22Z")

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within my home WLAN :  
[https://xxxx.synology.me:5001/webapi/auth.cgi](https://xxxx.synology.me:5001/webapi/auth.cgi)  
 → {“error”:{“code”:101},“success”:false}

on mobile phone with wifi deactivated:  
 → page remains blank, neverending loading

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<div class="post-metadata">

**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [June 5, 2025, 2:41pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/361 "2025-06-05T14:41:15Z")

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for future use, solution is:  
on your modem, Nat/Pat redirection, forward internal 5001 udp/tcp port to external 5001

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<div class="post-metadata">

**Author:** ![Patrick\_Spadrille](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_spadrille/32/120160_2.png) [@Patrick\_Spadrille](https://community.homey.app/u/Patrick_Spadrille)\
**Post date:** [September 25, 2025, 10:13am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/362 "2025-09-25T10:13:04Z")

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Since Homey seems to have implemented camera streaming, I was wondering if there’s a chance that this could soon be the case for cameras in Surveillance Station. That would be so great!

[Previous page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=17)

[Next page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=19)
