# \[APP\]\[Pro\] Synology Surveillance Station 2 **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\ **Posts on this page:** 20\ **Page:** 16
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 10, 2024, 7:53pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/302 "2024-08-10T19:53:29Z")
@Patrick_Leliveld please check the link I shared in the previous post. Looks like that’s the issue you’re facing I also added that to the FAQ Q3 ---
**Author:** ![Patrick\_Leliveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_leliveld/32/79677_2.png) [@Patrick\_Leliveld](https://community.homey.app/u/Patrick_Leliveld)\ **Post date:** [August 10, 2024, 8:10pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/303 "2024-08-10T20:10:59Z")
The user “homey” already had admin rights and rights in synology see screenshots ![Scherm­afbeelding 2024-08-10 om 22.02.38](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0d66a7c4520cff09d6e88779e7aabb6b60682758.png) ![Scherm­afbeelding 2024-08-10 om 22.02.25](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/4/b4ec7228d5af2c7a89aa20f06a48e99e93f5097b.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 10, 2024, 8:58pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/304 "2024-08-10T20:58:26Z")
@Patrick_Leliveld is this inside synology or inside synology surveillance station? ---
**Author:** ![Patrick\_Leliveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_leliveld/32/79677_2.png) [@Patrick\_Leliveld](https://community.homey.app/u/Patrick_Leliveld)\ **Post date:** [August 11, 2024, 11:42am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/305 "2024-08-11T11:42:39Z")
Yes in Synology and surveillance station see screenshot ![Scherm­afbeelding 2024-08-11 om 13.41.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/a/5acd56a2fa3781992c8e8523bb7f1426da394ddf.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 11, 2024, 1:17pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/306 "2024-08-11T13:17:05Z")
@Patrick_Leliveld can you: 1. restart the app (in homey) 2. Try to login once again 3. Send a new report ---
**Author:** ![Patrick\_Leliveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_leliveld/32/79677_2.png) [@Patrick\_Leliveld](https://community.homey.app/u/Patrick_Leliveld)\ **Post date:** [August 16, 2024, 8:00pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/307 "2024-08-16T20:00:18Z")
restarted the Synology Surveillance Station 2 app and tried to log in and it failed. log; e5543538-2978-45f9-b80a-ec1ecb21f202 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 16, 2024, 10:16pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/308 "2024-08-16T22:16:36Z")
@Patrick_Leliveld I see a error indicating there’s something wrong with your MFA/2FA ---
**Author:** ![SThyni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sthyni/32/79870_2.png) [@SThyni](https://community.homey.app/u/SThyni)\ **Post date:** [August 23, 2024, 7:57am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/309 "2024-08-23T07:57:08Z")
Hi, After my Homey Pro 2023 was updated to version 12.0.1, my camera no longer works through the Synology Surveillance Station 2 app. I get error messages like “Missing Capability Listener: enabled” and " Missing Capability Listener: button.repair\_action\_rules" when I try to edit the camera. I have tried to remove the camera and add it again, repair the camera, restart both the app and the Homey several times but nothing helps. I have not tried to reinstall the app. Does anyone else have this issue with the new Homey version? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 23, 2024, 7:58am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/310 "2024-08-23T07:58:16Z")
@SThyni didnt hear anything yet. But please send a diagnostic report ---
**Author:** ![SThyni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sthyni/32/79870_2.png) [@SThyni](https://community.homey.app/u/SThyni)\ **Post date:** [August 23, 2024, 8:13am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/312 "2024-08-23T08:13:20Z")
Done, c29f73ac-917e-49f3-a548-21c0d50752b0 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 23, 2024, 8:14am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/313 "2024-08-23T08:14:35Z")
@SThyni please check FAQ Q3 [[APP][Pro] Synology Surveillance Station 2 - #4 by martijnpoppen](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/4) ---
**Author:** ![SThyni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sthyni/32/79870_2.png) [@SThyni](https://community.homey.app/u/SThyni)\ **Post date:** [August 23, 2024, 8:23am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/314 "2024-08-23T08:23:27Z")
That’s weird, I haven’t edited the user since I created it. But now it had All-Object Manager rights, when I changed to Administrator it works fine again. Thanks a lot for your quick help! ---
**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\ **Post date:** [November 12, 2024, 8:41am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/315 "2024-11-12T08:41:42Z")
Hi As the connection homey / surveillance station is periodically lost (no explanation why !), I have to repair the device Surveillance Station by inserting my credential. Could you tell me if it is possible to have a script in Homey pro to reconnect automatically to Surveillance station ? if yes, how to proceed ? Thanks, ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 9:05am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/316 "2024-11-12T09:05:22Z")
@Jerome_Lechatreux Please send a diagnostic report when this occurs again. This should not happen and the connection should be kept alive ---
**Author:** ![Bulletcather](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bulletcather/32/13738_2.png) [@Bulletcather](https://community.homey.app/u/Bulletcather)\ **Post date:** [November 12, 2024, 9:06am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/317 "2024-11-12T09:06:56Z")
Do you use 2fa? ---
**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\ **Post date:** [November 12, 2024, 9:12am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/318 "2024-11-12T09:12:43Z")
@Bulletcather no I don’t use 2fa ---
**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\ **Post date:** [November 12, 2024, 9:15am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/319 "2024-11-12T09:15:21Z")
@martijnpoppen I did a diagnostic report 0C1A7A03 now, but I’m not sure it will be useful because now the device is reconnected. ---
**Author:** ![CorvanderNiet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/corvanderniet/32/11702_2.png) [@CorvanderNiet](https://community.homey.app/u/CorvanderNiet)\ **Post date:** [November 12, 2024, 9:17am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/320 "2024-11-12T09:17:51Z")
I have a lost connection after every restart of Homey. Maybe thats your explanation too. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 9:19am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/321 "2024-11-12T09:19:49Z")
@Jerome_Lechatreux That’s a Report for Athom employees i can’t use that. But please send a report when the issue occurs, otherwise i can only tell you that everything looks good 😉 * * * **How-to send a diagnostic report:** 1. Via Homey Mobile app: > More - apps - Synology Suveillance Station 2 - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) 1. Via Homey Webapp > Settings wheel bottom left - Select Synology Suveillance Station 2 - Click on send diagnostic report ---
**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\ **Post date:** [November 12, 2024, 9:21am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/322 "2024-11-12T09:21:56Z")
@martijnpoppen find the diagnostic report b3faee63-eb40-4e5f-93e9-e0267b447a81 [Previous page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=15) [Next page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=17)