# \[APP\]\[Pro\] Synology Surveillance Station 2

**URL:** <https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\
**Posts on this page:** 20\
**Page:** 15

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 23, 2024, 11:57am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/281 "2024-06-23T11:57:17Z")

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@Martin_Tolseinde restart of your NAS or restart of Homey?

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**Author:** ![Martin\_Tolseinde](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_tolseinde/32/63453_2.png) [@Martin\_Tolseinde](https://community.homey.app/u/Martin_Tolseinde)\
**Post date:** [June 23, 2024, 12:35pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/282 "2024-06-23T12:35:59Z")

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@martijnpoppen, after restart of NAS it works again. But only for a while.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 23, 2024, 6:00pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/283 "2024-06-23T18:00:58Z")

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@Martin_Tolseinde looks like a issue on the NAS side, everything works perfect on Homey, report looks good aswell

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**Author:** ![Martin\_Tolseinde](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_tolseinde/32/63453_2.png) [@Martin\_Tolseinde](https://community.homey.app/u/Martin_Tolseinde)\
**Post date:** [June 25, 2024, 6:39pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/284 "2024-06-25T18:39:07Z")

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Ok, Thanks for all your effort! I’ll try to uninstall and reinstall Surveillance Station on the NAS. Otherwise I’ll contact Synology, hopefully they can help.

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**Author:** ![Steffen\_Kugelmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steffen_kugelmann/32/79941_2.png) [@Steffen\_Kugelmann](https://community.homey.app/u/Steffen_Kugelmann)\
**Post date:** [July 28, 2024, 2:39pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/285 "2024-07-28T14:39:20Z")

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hi  
after installing the Surveillance station 2 app and trying to connect to my nas, do i get a “unable to verify the first certificate”  
please give me a clue how to proceed  
br  
steffen

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 28, 2024, 2:39pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/286 "2024-07-28T14:39:58Z")

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@Steffen_Kugelmann the test version has support for invalid certificates 🙂

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<div class="post-metadata">

**Author:** ![Steffen\_Kugelmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steffen_kugelmann/32/79941_2.png) [@Steffen\_Kugelmann](https://community.homey.app/u/Steffen_Kugelmann)\
**Post date:** [July 28, 2024, 2:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/287 "2024-07-28T14:40:33Z")

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wow thanks for a fast reply, how do i reach the test version ?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 28, 2024, 2:41pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/288 "2024-07-28T14:41:35Z")

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@Steffen_Kugelmann by typing /test at the end of the url, like this: [Synology Surveillance Station 2 | Homey](https://homey.app/en-us/app/com.synology.ss/Synology-Surveillance-Station-2/test/)

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<div class="post-metadata">

**Author:** ![Steffen\_Kugelmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steffen_kugelmann/32/79941_2.png) [@Steffen\_Kugelmann](https://community.homey.app/u/Steffen_Kugelmann)\
**Post date:** [July 28, 2024, 2:44pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/289 "2024-07-28T14:44:04Z")

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tusind tak, sorry thanks alot, ill give it a try 🙂

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**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\
**Post date:** [August 9, 2024, 1:02pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/290 "2024-08-09T13:02:44Z")

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@martijnpoppen  
please find my diagnostic report  
d4bc8205-c124-488c-96f8-b41135907322  
I try all the connection configuration explained in this tchat, (IP fixed, port 554, 5001, 5000… ) but always the timeout error  
Thanks

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2024, 1:06pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/291 "2024-08-09T13:06:10Z")

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@Jerome_Lechatreux as mentioned in the report I can’t help you with this as it differs per synology. So follow the instructions in this thread

Edit: tip would be to use a local connection instead of the cloud of synology

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<div class="post-metadata">

**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\
**Post date:** [August 9, 2024, 1:19pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/292 "2024-08-09T13:19:08Z")

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thanks @martijnpoppen  
I’m also using the local connection, but always TimeOut error  
could you only confirm these parameters, please ?  
connection : HTTPS  
Hostname : Local IP address  
Port : 554 ?  
Account/Password : Admin user synology

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2024, 1:20pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/293 "2024-08-09T13:20:07Z")

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@Jerome_Lechatreux I can’t because it depends on your configuration  
But just check how you connect to DSM and use that connection

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<div class="post-metadata">

**Author:** ![Jerome\_Lechatreux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_lechatreux/32/71089_2.png) [@Jerome\_Lechatreux](https://community.homey.app/u/Jerome_Lechatreux)\
**Post date:** [August 9, 2024, 1:26pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/294 "2024-08-09T13:26:54Z")

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thanks a lot @martijnpoppen  
I’m connected successfully now

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 10, 2024, 11:24am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/296 "2024-08-10T11:24:59Z")

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Hi @Patrick_Leliveld  
This is a English thread please translate your post.

Also it’s not clear to me what the issue is you’re facing

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<div class="post-metadata">

**Author:** ![Patrick\_Leliveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_leliveld/32/79677_2.png) [@Patrick\_Leliveld](https://community.homey.app/u/Patrick_Leliveld)\
**Post date:** [August 10, 2024, 6:44pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/297 "2024-08-10T18:44:09Z")

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In 2023 I had installed the Synology Surveillance Station 2 app on homey. Then I couldn’t connect to the synology server. Then it turned out that I had turned off the http port, after I activated it it worked.

A few months ago I made a HDashboards and also linked the cameras in it, it worked perfectly.

Suddenly I had a red exclamation mark with my app in homey under devices.

Tried to repair via settings (I found that on the internet) that unfortunately did not provide a solution.

Now I have deleted the app and reinstalled it and I still can’t log in.

Created a new user on the synology Homey and an easy password that can’t go wrong.

via my web browser I can log in to the synology [http://192.168.10.X](http://192.168.10.X):XXXX (I have changed the standard port number, that was already from the beginning and therefore worked just fine)

In the app on homey I set these same details and still I get the message  
[Login failed, check the settings and try again]

I don’t know what else is going wrong now?

 ![Scherm­afbeelding 2024-08-10 om 20.39.55](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f6b5462be9c5629a38f9471ec00ed5857b8c6891.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 10, 2024, 6:58pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/298 "2024-08-10T18:58:22Z")

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@Patrick_Leliveld please translate or remove your previous post as it is not in english…

And about your issue please send a diagnostic report as I can’t see what is wrong right now

For the login you should use the same as your DSM login.

Also check this: [[APP][Pro] Synology Surveillance Station 2 - #257 by martijnpoppen](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/257)

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<div class="post-metadata">

**Author:** ![Patrick\_Leliveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_leliveld/32/79677_2.png) [@Patrick\_Leliveld](https://community.homey.app/u/Patrick_Leliveld)\
**Post date:** [August 10, 2024, 7:07pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/299 "2024-08-10T19:07:16Z")

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> [@martijnpoppen](#):
>
> ot in english…
> 
> And about your issue please send a diagnostic report as I can’t see what is wrong right now
> 
> For the login you should use the same as your DSM login.
> 
> Also check this: [[APP][Pro] Synology Surveillance Station 2 - #257 by martijnpoppen](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/257)

The Dutch post has been removed.  
Indeed I use the Synology username and password of the account in the app

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 10, 2024, 7:16pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/300 "2024-08-10T19:16:20Z")

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@Patrick_Leliveld thats a report for athom  
You can send a report when you go to the app in your homey

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<div class="post-metadata">

**Author:** ![Patrick\_Leliveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_leliveld/32/79677_2.png) [@Patrick\_Leliveld](https://community.homey.app/u/Patrick_Leliveld)\
**Post date:** [August 10, 2024, 7:30pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/301 "2024-08-10T19:30:39Z")

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Had to search for a while, but I sent it  
f2cc337d-5f4e-4b42-9986-267d96b2e0ef

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