# \[APP\]\[Pro\] Synology Surveillance Station 2 **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [November 1, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552 "2022-11-01T22:40:18Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 4, 2023, 11:24am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/201 "2023-09-04T11:24:41Z")
@Mike1233 to be honest. I don’t know. Didn’t build the app and never used it. Only doing maintenance 😅 ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [September 4, 2023, 12:20pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/202 "2023-09-04T12:20:09Z")
@martijnpoppen then you know it now. No problem. 👍🏻😉 ---
**Author:** ![JeeHaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeehaa/32/29849_2.png) [@JeeHaa](https://community.homey.app/u/JeeHaa)\ **Post date:** [November 4, 2023, 9:04am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/203 "2023-11-04T09:04:14Z")
It looks like when I use the “Snapshot” tag in multiple cards in a flow, the app takes a new snapshot for each individual card. Is there any way to take a snapshot once and keep that same image for use in other cards/flows? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2023, 11:04am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/204 "2023-11-04T11:04:26Z")
@JeeHaa as far as i know it keeps updating ---
**Author:** ![JeeHaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeehaa/32/29849_2.png) [@JeeHaa](https://community.homey.app/u/JeeHaa)\ **Post date:** [November 4, 2023, 11:40am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/205 "2023-11-04T11:40:23Z")
Mmmm… I guess that’s convenient when you just need a snapshot once, but not so much when that same snapshot has to be used in multiple cards. The next card creates a new snapshot, taking additional time, so it may not even capture the event any more. I’m also confused why the “Create snapshot” card even exists then? Anyway, not a big deal but I was just wondering if I missed a solution or workaround. 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2023, 12:22pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/206 "2023-11-04T12:22:22Z")
@JeeHaa good question, i didn’t create the app so cant answer that question 😛 But will check next week ---
**Author:** ![Jorg\_Gahrmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorg_gahrmann/32/79831_2.png) [@Jorg\_Gahrmann](https://community.homey.app/u/Jorg_Gahrmann)\ **Post date:** [December 12, 2023, 1:57pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/207 "2023-12-12T13:57:16Z")
Hi. I have also a problem. The are No live Pictures of my cameras. In the Synology NAS i can see live Pictures. Here ist the diagnostic Code: e572e839-23ec-469c-9816-6f0ad76f70d5 Thanks in advance ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 12, 2023, 2:08pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/208 "2023-12-12T14:08:14Z")
@Jorg_Gahrmann not much that i can see in the logs. make sure to trigger the snapshot card first before sendin a report ---
**Author:** ![Jorg\_Gahrmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorg_gahrmann/32/79831_2.png) [@Jorg\_Gahrmann](https://community.homey.app/u/Jorg_Gahrmann)\ **Post date:** [December 12, 2023, 5:00pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/209 "2023-12-12T17:00:58Z")
I am not sure what do you exactly mean, but i hope the i trigger now both cards and the i generate the diagnostic code. 499901e1-7dc2-4cf5-8ca4-39c3498d1c7a This is what i see ![Screenshot_20231212-180127_Pixel Launcher](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/d/ddb152a7b8e6e1c77739d6f47e1cde6ad9c43870.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 12, 2023, 5:07pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/210 "2023-12-12T17:07:59Z")
@Jorg_Gahrmann report looks good, so looks like the snapshot functionality is not properly working on your synology. please try to debug in your surveillance center. Not much I can do ---
**Author:** ![Jorg\_Gahrmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorg_gahrmann/32/79831_2.png) [@Jorg\_Gahrmann](https://community.homey.app/u/Jorg_Gahrmann)\ **Post date:** [December 12, 2023, 5:22pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/211 "2023-12-12T17:22:49Z")
🤦Sorry, my mistake. I restart my NAS. Now everything works fine. Kind regards😄 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 12, 2023, 8:19pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/212 "2023-12-12T20:19:52Z")
@Jorg_Gahrmann nice! 😃 ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [January 4, 2024, 1:29pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/213 "2024-01-04T13:29:01Z")
@martijnpoppen The app is working just fine for me, Thnx, only one option I’d like : Is it possible to send a recorded video (recorded via flow surveillance station start - stop recording) by email ? Kind regards, DjKolk. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2024, 1:31pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/214 "2024-01-04T13:31:29Z")
@Dj_Kolk Hmm not sure, that would require your homey to be a broker and download the video form the surveillance station. can be quite memory heavy. I have to dive into that if that’s possible at all. ---
**Author:** ![Ronan\_PAUL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronan_paul/32/76861_2.png) [@Ronan\_PAUL](https://community.homey.app/u/Ronan_PAUL)\ **Post date:** [January 6, 2024, 9:20am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/215 "2024-01-06T09:20:55Z")
I can’t add my Surveillance Station to homey : the connexion page runs forever without any error message. I tried using several addresses : - DNS address on HTTTPS (which is open though my router on port 443) - LAN IP address on HTTPS - LAN IP address on HTTP I used an account which has viewer access on all objects in surveillance Station. I could use this account with the DNS address on DS CAM app on first try. Am I missing something here ? Thanks in advance for your help My configuration: - Homey Pro 2023 - Surveillance station 9.1.4.-10998 running on Synology DSM 7.2.1-69057 Update 3 - IOS homey app - 2 PTZ cameras ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 6, 2024, 9:21am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/216 "2024-01-06T09:21:36Z")
@Ronan_PAUL please try the test version : [Synology Surveillance Station 2 | Homey](https://homey.app/en-us/app/com.synology.ss/Synology-Surveillance-Station-2/test) (green install button) ---
**Author:** ![Ronan\_PAUL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronan_paul/32/76861_2.png) [@Ronan\_PAUL](https://community.homey.app/u/Ronan_PAUL)\ **Post date:** [January 6, 2024, 2:00pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/217 "2024-01-06T14:00:43Z")
Thanks, I have been able to connect my Surveillance Station, and then to addd my 2 cameras ! One question though : when I long-click on one of the camera within homey app, it displays the camera as a fixed image. =\> Can I configure it to get a live stream instead ? Regards, Ronan ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 6, 2024, 2:16pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/218 "2024-01-06T14:16:04Z")
@Ronan_PAUL Homey doesn’t support livestream ☹ ---
**Author:** ![Ronan\_PAUL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronan_paul/32/76861_2.png) [@Ronan\_PAUL](https://community.homey.app/u/Ronan_PAUL)\ **Post date:** [January 6, 2024, 2:17pm UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/219 "2024-01-06T14:17:47Z")
Fair enough ! Thx again for your reply ! ---
**Author:** ![Marco\_Kuster](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco_kuster/32/78907_2.png) [@Marco\_Kuster](https://community.homey.app/u/Marco_Kuster)\ **Post date:** [February 5, 2024, 10:14am UTC](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552/220 "2024-02-05T10:14:35Z")
Hello Martijn, I am trying to connect my surveillance station to the app, but whatever I do I am getting a timeout. I tried [xxx.synology.me](http://xxx.synology.me) ddns, local ip adres 192.168.2.xx, static IP adres of the router, port 554, 443, 5000, 5001 and my synology login account, but without succes. Am I missing something? Do jou know what could be de cause and what can check? Thanks. [Previous page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=10) [Next page](https://community.homey.app/t/app-pro-synology-surveillance-station-2/71552.md?page=12)