# \[APP\]\[Pro\] Sure Petcare App - (Sureflap Pet Door/Sureflap Cat Flap)

**URL:** <https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127>\
**Category:** Apps\
**Tags:** app, presence\
**Created:** [January 9, 2020, 6:36pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127 "2020-01-09T18:36:48Z")\
**Posts on this page:** 20\
**Page:** 9

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**Author:** ![vaderag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vaderag/32/150_2.png) [@vaderag](https://community.homey.app/u/vaderag)\
**Post date:** [September 1, 2021, 8:07am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/165 "2021-09-01T08:07:41Z")

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Hi everyone,  
Been using this app for a while to lock and open the flap at sunset and sunrise for safety.

Sadly, one of our cats has decided that they don’t like going to the toilet inside and are protesting so would like to release the curfew just for that cat - does anyone know if that is possible?

I see from the official app that you can only set curfew across the flap as a whole BUT that you can set pets as indoor only pets

I was wondering if there is a possibility to set the overall pet curfew mode via the Homey App (or API), so that, to achieve what I need, I could set two of my cats as indoor only overnight, and then the other cat allow out, reverting the other two?

Thanks!

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**Author:** ![Sander\_de\_Bruijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_de_bruijn/32/13172_2.png) [@Sander\_de\_Bruijn](https://community.homey.app/u/Sander_de_Bruijn)\
**Post date:** [September 7, 2021, 8:17am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/166 "2021-09-07T08:17:33Z")

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Goodmorning, since a few days there is something going wrong with the cats going from inside to outside and visa vers in the app. Tried to reboot homey and the app but no effect. I have made an flow which change a variabele for every cat if it’s in or outside. This one is triggered by the Sure Petcare app but does not work anymore. Can anyone help with this problem?

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**Author:** ![MHa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mha/32/16391_2.png) [@MHa](https://community.homey.app/u/MHa)\
**Post date:** [September 8, 2021, 10:12pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/167 "2021-09-08T22:12:44Z")

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The app does not trigger pet flap events anymore.  
On my envirement it stopped right after homey firmware update to 7.1.3.  
Restarts did not help.  
Somebody else having the same issues?  
Running v2.0.3

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**Author:** ![Tangodelta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tangodelta/32/9471_2.png) [@Tangodelta](https://community.homey.app/u/Tangodelta)\
**Post date:** [September 9, 2021, 5:32pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/168 "2021-09-09T17:32:01Z")

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Same

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**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\
**Post date:** [September 9, 2021, 6:10pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/169 "2021-09-09T18:10:09Z")

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Strange, curious what the cause of the problem is. I’ll try to look asap into the problem. I’m currently on a roadtrip thought Europe. Someone that can send a log?

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**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\
**Post date:** [September 9, 2021, 8:22pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/170 "2021-09-09T20:22:44Z")

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I think sureflap changed they’re API and make it more strict to prevent polling the API. I’ll examining it to verify my theory. If it is the case the app wil not function anymore, or sureflap should be open for cooperation.

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**Author:** ![Sander\_de\_Bruijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_de_bruijn/32/13172_2.png) [@Sander\_de\_Bruijn](https://community.homey.app/u/Sander_de_Bruijn)\
**Post date:** [September 9, 2021, 8:51pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/171 "2021-09-09T20:51:00Z")

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Sure Petcare is mostly very helpfull, so I hope they will help. I am relying on the app for not closing the roller shutters and closing the cats outside or opening them in case of a fire :).

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**Author:** ![Tangodelta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tangodelta/32/9471_2.png) [@Tangodelta](https://community.homey.app/u/Tangodelta)\
**Post date:** [September 10, 2021, 10:42am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/172 "2021-09-10T10:42:25Z")

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Still working…

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**Author:** ![MHa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mha/32/16391_2.png) [@MHa](https://community.homey.app/u/MHa)\
**Post date:** [September 10, 2021, 1:15pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/173 "2021-09-10T13:15:45Z")

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Hoped it was the homey upgrade not the API. Was the same timing a coincidence?

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**Author:** ![oddvarr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oddvarr/32/39621_2.png) [@oddvarr](https://community.homey.app/u/oddvarr)\
**Post date:** [September 12, 2021, 1:52pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/174 "2021-09-12T13:52:50Z")

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I have not recieved push notification when my cat enters or leave. Had Homey send push.  
Been like this for 9-10 days.

I tried yesterday to set the sureflap native app to send push when my cat enters or leave. But no push from this native app.  
Native app was upgraded a week, or maybe more, back. Could be this is a sureflap problem and not a problem with koktails Homey-app.

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**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\
**Post date:** [September 13, 2021, 12:33pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/175 "2021-09-13T12:33:05Z")

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I found the bug and made a new release for test. On Homey v1.7.3 the function getId is overwritten by the superclass.

### v2.0.4 - 13.09.2021

- bugfix in Homey core. In 1.7.3 the function getId is now protected

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<div class="post-metadata">

**Author:** ![oddvarr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oddvarr/32/39621_2.png) [@oddvarr](https://community.homey.app/u/oddvarr)\
**Post date:** [September 13, 2021, 3:58pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/176 "2021-09-13T15:58:55Z")

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@Koktail  
Just installed v2.0.4 test.  
I get push notifications from Homey. 😃 Thanks for a quick reply and fix.

But I do not get push from native app.  
Have contacted Sure petcare about this. Could it be a set of simultaneous problems here?

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**Author:** ![MHa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mha/32/16391_2.png) [@MHa](https://community.homey.app/u/MHa)\
**Post date:** [September 14, 2021, 12:58pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/177 "2021-09-14T12:58:22Z")

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Thanks for quick fix 👍

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**Author:** ![Arbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arbo/32/86038_2.png) [@Arbo](https://community.homey.app/u/Arbo)\
**Post date:** [October 26, 2021, 9:18am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/178 "2021-10-26T09:18:03Z")

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Will this app come avail for the Homey Bridge?

Best Regards,  
Arjan

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**Author:** ![Ranney](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@Ranney](https://community.homey.app/u/Ranney)\
**Post date:** [November 27, 2021, 8:31am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/179 "2021-11-27T08:31:26Z")

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Dear Koktail,

I’ve got a Felaqua that I would like to add. Is it possible to support this device? Thank you for help!

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**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\
**Post date:** [November 27, 2021, 8:53am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/180 "2021-11-27T08:53:51Z")

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I would like to support this device but I do not have one to test with it.

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**Author:** ![Peter\_Roest](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_roest/32/30347_2.png) [@Peter\_Roest](https://community.homey.app/u/Peter_Roest)\
**Post date:** [December 31, 2021, 10:59pm UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/181 "2021-12-31T22:59:31Z")

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I added the flap. I can manually enable/disable incoming and outgoing I can trigger on a status of the flap.

But I cannot enable/disable through a flow.  
Could that be added to the app?

Regards  
Peter

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**Author:** ![oddvarr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oddvarr/32/39621_2.png) [@oddvarr](https://community.homey.app/u/oddvarr)\
**Post date:** [January 1, 2022, 10:31am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/182 "2022-01-01T10:31:27Z")

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@Peter_Roest  
I take it you are asking for a way to use a flow to prevent your pet from going in/out.  
This feature exists.  
I am using:  
“Keep inside”  
When: The clock is 2200  
Then: Set lock mode to keep inside

"Allow to go outside!  
When: The clock is 0800  
Then: Set lock mode to open

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**Author:** ![Peter\_Roest](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_roest/32/30347_2.png) [@Peter\_Roest](https://community.homey.app/u/Peter_Roest)\
**Post date:** [January 1, 2022, 11:17am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/183 "2022-01-01T11:17:44Z")

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Thanks. The problem is that I don’t see the flap between the devices.  
I see it when n the ‘if’ part but not in the ‘then’ part.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/8/68ea8b08a1be0a70b6a5a5e6da71e6c50bb622d9.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/c/2cd5804dfb98183f686c1bb28ab32c8acd6bbafc.jpeg)

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<div class="post-metadata">

**Author:** ![oddvarr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oddvarr/32/39621_2.png) [@oddvarr](https://community.homey.app/u/oddvarr)\
**Post date:** [January 1, 2022, 11:41am UTC](https://community.homey.app/t/app-pro-sure-petcare-app-sureflap-pet-door-sureflap-cat-flap/24127/184 "2022-01-01T11:41:12Z")

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What are you using as “When”?  
I could try the same parameter and check if I can see it in “Then”

Also, what version are you running?  
I am using v2.0.4 experimental  
Homey Pro running 7.2.1

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