# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70)

**URL:** <https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377>\
**Category:** Apps\
**Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\
**Posts on this page:** 20\
**Page:** 85

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 31, 2025, 7:34am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1706 "2025-07-31T07:34:31Z")

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Is that list from the web app?

It seems very short.

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**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [July 31, 2025, 7:56am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1707 "2025-07-31T07:56:04Z")

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Yes, is the web app. The list is very short. I had restarted the app, but now it crached and restart again.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a94e542d51635d23dd756cbe2968b1d2563fc0c5.png)

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 31, 2025, 8:03am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1708 "2025-07-31T08:03:56Z")

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So, that would explain why the capability goes missing as the camera is not reporting that it supports that service.

I think I will need to abandon that feature if it’s not reliable and either just show everything or make it configurable in the settings.

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**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [July 31, 2025, 8:12am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1709 "2025-07-31T08:12:22Z")

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Oké, what do I have to do know? Do you see an possibility to get it work?

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [July 31, 2025, 8:31am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1710 "2025-07-31T08:31:58Z")

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I will take a look this evening.

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<div class="post-metadata">

**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [July 31, 2025, 8:36am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1711 "2025-07-31T08:36:32Z")

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Thank you very much Adrian.

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**Author:** ![saurabh\_tyagi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/saurabh_tyagi/32/121425_2.png) [@saurabh\_tyagi](https://community.homey.app/u/saurabh_tyagi)\
**Post date:** [July 31, 2025, 9:32am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1712 "2025-07-31T09:32:01Z")

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Hi Adrian,

Person detection is disappeared from all the cameras except one. See below the types as you requested.

Here is the snapshot from the web where person detection is missing

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/9/b9eac7d77c7268dafe041f78e38dcbbb2f828565.png)

Snapshot from the camera where person detection is still there

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/3/a3079b646f697c2ad2a2988e14dfbb74de1be430.png)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/3/a3079b646f697c2ad2a2988e14dfbb74de1be430.png)  
I know you already said you are having a look so will wait for your message.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 1, 2025, 12:13am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1713 "2025-08-01T00:13:34Z")

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I have published a new test version where the capabilities are manually hidden in the device settings rather than trying to detected what is supported by the cameras.

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<div class="post-metadata">

**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [August 1, 2025, 7:44am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1714 "2025-08-01T07:44:01Z")

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Thank you Adrian, I Will try it and keep you informed.

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<div class="post-metadata">

**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [August 1, 2025, 8:45am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1715 "2025-08-01T08:45:37Z")

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I tested the testversion, and it lokes good. But after 15 minutes the app craches and start over again. That was also the case by the stabel version. Maybee I have to install the app and the camera’s again.

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<div class="post-metadata">

**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [August 1, 2025, 9:16am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1716 "2025-08-01T09:16:27Z")

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I started all over again and for now it workes fine. I keep you informed.

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<div class="post-metadata">

**Author:** ![saurabh\_tyagi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/saurabh_tyagi/32/121425_2.png) [@saurabh\_tyagi](https://community.homey.app/u/saurabh_tyagi)\
**Post date:** [August 2, 2025, 2:24pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1717 "2025-08-02T14:24:18Z")

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I hope exisiting app on the store is the testing app, if I am wrong please guide how to get test app.

I also reinstalled the app and it stays. I will keep monitoring and let you know. Thanks for your help Adrian.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 2, 2025, 2:40pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1718 "2025-08-02T14:40:23Z")

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To get the test version, locate the app in the store and then add test to the end of the url.

You can install it over the existing release version and it will keep your devices and Flows.

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<div class="post-metadata">

**Author:** ![LX001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lx001/32/43870_2.png) [@LX001](https://community.homey.app/u/LX001)\
**Post date:** [August 2, 2025, 2:42pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1719 "2025-08-02T14:42:14Z")

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Hi Adrian, the test version works still fine. I hope it stays that way. 🙏

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**Author:** ![V\_Bridy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/v_bridy/32/124729_2.png) [@V\_Bridy](https://community.homey.app/u/V_Bridy)\
**Post date:** [August 2, 2025, 6:49pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1720 "2025-08-02T18:49:27Z")

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Hi @Adrian_Rockall I also have the same error when trying to add a PTZ Card

”ONVIF SOAP Fault “SOAP-ENV:Sender”:”

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 2, 2025, 7:16pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1721 "2025-08-02T19:16:15Z")

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Could you send the Diagnostics Log from the app settings page.

Change the option to Detailed information and then try to add the camera. Once it has failed, go back to the log and Send it.

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<div class="post-metadata">

**Author:** ![V\_Bridy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/v_bridy/32/124729_2.png) [@V\_Bridy](https://community.homey.app/u/V_Bridy)\
**Post date:** [August 2, 2025, 7:22pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1722 "2025-08-02T19:22:07Z")

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The first try if through an advanced flow and it does not work.  
The second try if from the device tile and it works.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/e/fedb12291801cddb4be5ab66404577283c1aed90.jpeg)  
Here are the logs gathered:

Log ID: 2025-08-02T19:18:26.557Z  
App version 2.0.51

19:18:26.557: getCapabilities (192.168.1.101): Started \*\*\*\*\*  
19:18:26.696: getCapabilities (192.168.1.101): Finished -----  
19:18:26.818: Error when moving to preset 2: undefined  
19:18:26.819: PTZ error (Camera Rez-de-Chaussé): undefined  
19:18:51.029: Fetching (Camera Rez-de-Chaussé) NOW image with Digest Auth. From: [http://192.168.1.101:80/cgi-bin/api.cgi?cmd=onvifSnapPic&channel=0](http://192.168.1.101:80/cgi-bin/api.cgi?cmd=onvifSnapPic&channel=0)  
19:18:51.367: SnapShot fetch result (Camera Rez-de-Chaussé): Status: true, Message: OK, Code: 200

19:18:51.563: Now Image Updated (Camera Rez-de-Chaussé)  
19:18:51.697: Fetching (Camera Rez-de-Chaussé) NOW image with Digest Auth. From: [http://192.168.1.101:80/cgi-bin/api.cgi?cmd=onvifSnapPic&channel=0](http://192.168.1.101:80/cgi-bin/api.cgi?cmd=onvifSnapPic&channel=0)  
19:18:52.096: SnapShot fetch result (Camera Rez-de-Chaussé): Status: true, Message: OK, Code: 200

19:18:52.286: Now Image Updated (Camera Rez-de-Chaussé)  
19:18:56.069: getCapabilities (192.168.1.101): Started \*\*\*\*\*  
19:18:56.214: getCapabilities (192.168.1.101): Finished -----  
19:18:56.379: Successfully moved to preset 000

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<div class="post-metadata">

**Author:** ![V\_Bridy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/v_bridy/32/124729_2.png) [@V\_Bridy](https://community.homey.app/u/V_Bridy)\
**Post date:** [August 2, 2025, 7:23pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1723 "2025-08-02T19:23:08Z")

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I see that the preset number are 3 digits. Here are all the presets working when doing it from the tile of the device and not from an advanced flow.  
Log ID: 2025-08-02T19:22:22.305Z  
App version 2.0.51

19:22:22.305: getCapabilities (192.168.1.101): Started \*\*\*\*\*  
19:22:22.442: getCapabilities (192.168.1.101): Finished -----  
19:22:22.566: Successfully moved to preset 001  
19:22:28.118: getCapabilities (192.168.1.101): Started \*\*\*\*\*  
19:22:28.260: getCapabilities (192.168.1.101): Finished -----  
19:22:28.447: Successfully moved to preset 000  
19:22:33.499: getCapabilities (192.168.1.101): Started \*\*\*\*\*  
19:22:33.640: getCapabilities (192.168.1.101): Finished -----  
19:22:33.806: Successfully moved to preset 002  
19:22:37.712: getCapabilities (192.168.1.101): Started \*\*\*\*\*  
19:22:37.870: getCapabilities (192.168.1.101): Finished -----  
19:22:38.108: Successfully moved to preset 003

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 2, 2025, 7:27pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1724 "2025-08-02T19:27:04Z")

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Could you use the Send Log button so I can view it formated.

Also try the log set to Full Information.

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<div class="post-metadata">

**Author:** ![V\_Bridy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/v_bridy/32/124729_2.png) [@V\_Bridy](https://community.homey.app/u/V_Bridy)\
**Post date:** [August 2, 2025, 7:30pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1725 "2025-08-02T19:30:32Z")

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Just sended some logs 10383206-5e8d-fd03-ca8e-5dcbe9860a13

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