# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70) **URL:** \ **Category:** Apps\ **Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\ **Posts on this page:** 20\ **Page:** 61
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 14, 2023, 5:34pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1214 "2023-09-14T17:34:11Z")
It seems the camera is storing the images on their server, which is unusual but I have seen it before. But then, having directed you there to get the picture, it doesn’t provide anything. You will need to contact the camera manufacturer to see if they can help. ---
**Author:** ![Astrapowerrr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astrapowerrr/32/78916_2.png) [@Astrapowerrr](https://community.homey.app/u/Astrapowerrr)\ **Post date:** [September 16, 2023, 7:41pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1215 "2023-09-16T19:41:58Z")
Help needed to connect my dahua xvr recorder box to homey. i get or Error: Network request failed or Error: Discovery error: undefined or Error: socket hang up kinda stuck here… oops ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 16, 2023, 7:54pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1216 "2023-09-16T19:54:24Z")
So, I presume that means you have managed to add it to the app? Could you set the Diagnostics log level to Detailed Information then, after the error has occurred, send me the log. ---
**Author:** ![Astrapowerrr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astrapowerrr/32/78916_2.png) [@Astrapowerrr](https://community.homey.app/u/Astrapowerrr)\ **Post date:** [September 16, 2023, 7:56pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1217 "2023-09-16T19:56:37Z")
I used send to developer was that the right way or do you want it here for me to paste in? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 16, 2023, 8:07pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1218 "2023-09-16T20:07:17Z")
That perfect. The key to the problem is probably explained in this error message: > The ONVIF client may not support HTTPS mode. Please check the device settings or disable HTTPS in the ONVIF configuration settings and try again. If the problem persists, contact technical support ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 16, 2023, 8:08pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1219 "2023-09-16T20:08:19Z")
So, try checking the settings in the NVR and disable https. ---
**Author:** ![Astrapowerrr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astrapowerrr/32/78916_2.png) [@Astrapowerrr](https://community.homey.app/u/Astrapowerrr)\ **Post date:** [September 16, 2023, 8:21pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1220 "2023-09-16T20:21:00Z")
been trying for days and nights. keep getting stuck and thought maybe just ask? and it is that simple!!! 100% thanks!! ill go check it out quickly, maybe with some more questions in the future… keep up the good work. ---
**Author:** ![Jerome\_Revillard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_revillard/32/33414_2.png) [@Jerome\_Revillard](https://community.homey.app/u/Jerome_Revillard)\ **Post date:** [September 20, 2023, 8:31pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1221 "2023-09-20T20:31:37Z")
Hello, I juste bought an Imou Rex 3D 5MP and the application does not recognize it (test version). Full logs does not contain anything: ```auto Log ID: 2023-09-20T20:20:27.011Z App version 2.0.43 20:20:27.011: ==== Discovery Starting ==== 20:20:36.034: ==== Discovery Finished ==== 20:20:36.040: Discovered: [] ``` Any Hello would be appreciated 😀 Thanks in advanced. Jérôme ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 21, 2023, 3:59am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1222 "2023-09-21T03:59:34Z")
Is it on the same network / subnet as Homey? Does it support ONVIF? Is ONVIF enabled? ---
**Author:** ![Jerome\_Revillard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_revillard/32/33414_2.png) [@Jerome\_Revillard](https://community.homey.app/u/Jerome_Revillard)\ **Post date:** [September 21, 2023, 5:12am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1223 "2023-09-21T05:12:18Z")
Hello, Yes it’s on the same network and it supports onvif. How can I check if it’s enabled or not ? Best, Jérôme ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 21, 2023, 6:02am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1224 "2023-09-21T06:02:10Z")
I guess it will be in the settings somewhere. Unfortunately, I don’t have one of those cameras so I can’t check. Does anyone else have that model that can help? ---
**Author:** ![Willie\_Plompen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willie_plompen/32/8291_2.png) [@Willie\_Plompen](https://community.homey.app/u/Willie_Plompen)\ **Post date:** [September 21, 2023, 7:17am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1225 "2023-09-21T07:17:54Z")
Thank you for your wonderful app. I have 3 cameras, but I can only get 2 of them to work. Could you please check what’s wrong with the third one? It’s a 360eyes. ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [September 21, 2023, 8:15am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1226 "2023-09-21T08:15:05Z")
> [@To\_Lou](#): > > Why would this capability be removed from device when it’s actually is there all along? Just an update that this is no longer an issue. Must have been some glitch in Andriod app, I believe. ---
**Author:** ![Jerome\_Revillard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_revillard/32/33414_2.png) [@Jerome\_Revillard](https://community.homey.app/u/Jerome_Revillard)\ **Post date:** [September 21, 2023, 11:46am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1227 "2023-09-21T11:46:26Z")
Hello, I don’t know why but right now, the device is discovered without touching anything! ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/3/33e97d1d93ffeae6df10514928d891b94df6d4e2.png) So, let’s try it now 🙂 Best, Jerome ---
**Author:** ![PeterPolak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterpolak/32/35593_2.png) [@PeterPolak](https://community.homey.app/u/PeterPolak)\ **Post date:** [September 23, 2023, 9:08am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1228 "2023-09-23T09:08:33Z")
Hello there, I wanted to add new cameras to my homey, however i cant add any new bcs of “duplicate\_device” I have 5 cameras added yet. app version 2.0.42 I have tested few different brands of cameras all of them give me same error. Every camera have static ip and i can connect to them with onvif thirparty apps. Can anyone help me with that? 66cf1ba2-9502-4c44-a61a-42c26f6f002b ![2023-09-23 11_00_07-Peter's Homey Pro – Opera](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/5/75431d4c66b0c265d23643030238d586ff5ce090.png) ![2023-09-23 11_00_41-](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/b/fbadb6334f84e8c777c6179dfff4999d8f02f8a5.png) ![2023-09-23 11_02_50-Peter's Homey Pro – Opera](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/6/96d3844785d7ed96da50629b0acdaae9e0131796.png) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 23, 2023, 10:36am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1229 "2023-09-23T10:36:43Z")
I have replied to the Diagnostic log message. ---
**Author:** ![Jerome\_Revillard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_revillard/32/33414_2.png) [@Jerome\_Revillard](https://community.homey.app/u/Jerome_Revillard)\ **Post date:** [September 23, 2023, 11:39am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1230 "2023-09-23T11:39:52Z")
Ok so the snapshot works but that’s it: no other info. I will send you a diagnostic rigth now if you could have a look when you have Time. Best, Jérôme ---
**Author:** ![PeterPolak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterpolak/32/35593_2.png) [@PeterPolak](https://community.homey.app/u/PeterPolak)\ **Post date:** [September 25, 2023, 4:47pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1231 "2023-09-25T16:47:37Z")
i did what you mentioned however it still doesnt work ---
**Author:** ![Nogdose](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nogdose/32/16576_2.png) [@Nogdose](https://community.homey.app/u/Nogdose)\ **Post date:** [September 26, 2023, 7:43pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1232 "2023-09-26T19:43:32Z")
Hi Adrian, Thank you for great app! I wonder if you can help with my problem. I have a setup where 3 Tapo C200 cameras are located in warehouse. Cameras are connected to a Wifi- extender. Managed to set up one of the cameras but for other two, discovery did not find them and when trying manually, it reports duplicate device. When looking at the diagnostic log can see that it`s trying add the camera using Wifi extenders MAC. Also id and urn are same, extenders. So it looks like the first camera was recorded with extender. Is there some way to fix this? Best regards, Jan ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 26, 2023, 7:58pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1233 "2023-09-26T19:58:01Z")
Can you try the test version that I have just published. [Previous page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=60) [Next page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=62)