# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70)

**URL:** <https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377>\
**Category:** Apps\
**Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\
**Posts on this page:** 20\
**Page:** 57

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 13, 2023, 9:13am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1133 "2023-08-13T09:13:10Z")

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Yep, I can see the event in the log and will investigate when I get home this afternoon.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 13, 2023, 12:45pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1134 "2023-08-13T12:45:49Z")

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Can you try the test version as it looks like I fixed that issue already.  
To install the test version, just find the app in the Athom store and add test to the end.

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**Author:** ![Per\_Martin\_Aaen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per_martin_aaen/32/84041_2.png) [@Per\_Martin\_Aaen](https://community.homey.app/u/Per_Martin_Aaen)\
**Post date:** [August 13, 2023, 1:03pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1135 "2023-08-13T13:03:30Z")

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You sir are the best 🙂 Works like a charm.

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**Author:** ![Webmol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/webmol/32/80178_2.png) [@Webmol](https://community.homey.app/u/Webmol)\
**Post date:** [August 13, 2023, 2:36pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1136 "2023-08-13T14:36:10Z")

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Thank you Adrian for your reply and thank you for your work

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**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\
**Post date:** [August 15, 2023, 1:04pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1137 "2023-08-15T13:04:23Z")

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The credentials are 100% correct

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 15, 2023, 5:58pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1138 "2023-08-15T17:58:52Z")

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I have published a new test version with more diagnostics around the point it fails. Could you try adding the NVR with this version and send me the log.

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**Author:** ![Lipas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lipas/32/72447_2.png) [@Lipas](https://community.homey.app/u/Lipas)\
**Post date:** [August 17, 2023, 10:04pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1139 "2023-08-17T22:04:26Z")

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@Adrian_Rockall please check fa51938b-1224-4a4a-ba76-8d03b9c6a9e0 diagnostic report.

I have some issues with adding my doorbell Dahua vto2211g-wp to Homey via your app.

I have proper credentials and I was trying without port and with 80 onvif port.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 17, 2023, 10:22pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1140 "2023-08-17T22:22:30Z")

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Could you open the app setting and set the Diagnostics Log level to Full Information. Then try to add the doorbell and after it fails, go back to the app settings and click on the Send log button.  
Unfortunately the Homey Diagnostics report doesn’t give enough information.

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**Author:** ![Lipas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lipas/32/72447_2.png) [@Lipas](https://community.homey.app/u/Lipas)\
**Post date:** [August 17, 2023, 10:35pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1141 "2023-08-17T22:35:45Z")

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Done

IP: 192.168.0.115 it is a doorbell

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**Author:** ![Willie\_Plompen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willie_plompen/32/8291_2.png) [@Willie\_Plompen](https://community.homey.app/u/Willie_Plompen)\
**Post date:** [August 18, 2023, 8:36am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1142 "2023-08-18T08:36:27Z")

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I have three cameras, two of which I can add without any problems, but the third one is an issue. Could you please take a look at that?

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 18, 2023, 8:54am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1143 "2023-08-18T08:54:10Z")

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Can you open the app settings page, set the Diagnostics Log level to Full Information. Then try to add the device and after that go back to the settings and tap on send log.

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<div class="post-metadata">

**Author:** ![Willie\_Plompen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willie_plompen/32/8291_2.png) [@Willie\_Plompen](https://community.homey.app/u/Willie_Plompen)\
**Post date:** [August 18, 2023, 9:28am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1144 "2023-08-18T09:28:23Z")

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Adrian sent

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 18, 2023, 10:25am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1145 "2023-08-18T10:25:29Z")

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I think I have it, so will look as soon as I can, buy might not be until this evening.

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<div class="post-metadata">

**Author:** ![Lipas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lipas/32/72447_2.png) [@Lipas](https://community.homey.app/u/Lipas)\
**Post date:** [August 18, 2023, 12:11pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1146 "2023-08-18T12:11:18Z")

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Did You get mine also?

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 18, 2023, 12:39pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1147 "2023-08-18T12:39:53Z")

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Yes, I can see your’s as well.

Unfortunately, the logs are too complex to study on my small phone screen, so I will look at them when I get home.

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**Author:** ![Kotick](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kotick/32/16570_2.png) [@Kotick](https://community.homey.app/u/Kotick)\
**Post date:** [August 18, 2023, 3:03pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1148 "2023-08-18T15:03:46Z")

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I have 3 Imou cameras

- Ranger 2 4MP
- Cruiser 4MP
- bullet 2 4MP  
I can’t get any working in Homey anymore.  
Can you help me?

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 18, 2023, 3:25pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1149 "2023-08-18T15:25:42Z")

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Can you send me the log as detailed above.  
Looks like a busy evening 😁

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<div class="post-metadata">

**Author:** ![Kotick](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kotick/32/16570_2.png) [@Kotick](https://community.homey.app/u/Kotick)\
**Post date:** [August 18, 2023, 3:56pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1150 "2023-08-18T15:56:28Z")

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Done

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<div class="post-metadata">

**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\
**Post date:** [August 19, 2023, 6:13am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1151 "2023-08-19T06:13:00Z")

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Hi, I just sent you the new log file

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [August 19, 2023, 10:50am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1152 "2023-08-19T10:50:16Z")

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OK, with your log the error that comes back from the camera is:  
`_request response (192.168.0.145): <?xml version="1.0" encoding="utf-8" standalone="yes" ?><s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:sc="http://www.w3.org/2003/05/soap-encoding" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:wsrf-bf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:d="http://schemas.xmlsoap.org/ws/2005/04/discovery"><s:Body><s:Fault><s:Code><s:Value>s:Sender</s:Value><s:Subcode><s:Value>ter:NotAuthorized</s:Value></s:Subcode></s:Code><s:Reason><s:Text xml:lang="en">Sender not Authorized. Invalid username or password! You still have 29 attempt(s).</s:Text></s:Reason></s:Fault></s:Body></s:Envelope>`

So, as you can see, the camera doesn’t accept the user name and / or password that was provide.

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