# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70) **URL:** \ **Category:** Apps\ **Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\ **Posts on this page:** 20\ **Page:** 56
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 1:33pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1113 "2023-08-10T13:33:35Z")
Could you send me the information log from the app settings page. ---
**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\ **Post date:** [August 10, 2023, 1:41pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1114 "2023-08-10T13:41:35Z")
done, send in full information log. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 2:23pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1115 "2023-08-10T14:23:24Z")
Hmm, just says connection failed. Is the username provided allowed to use ONVIF on the NVR? ---
**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\ **Post date:** [August 10, 2023, 2:42pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1116 "2023-08-10T14:42:04Z")
yes, i’ve made a specific user for onvif, even with admin rights. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 3:41pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1117 "2023-08-10T15:41:29Z")
Could you try the test version. ---
**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\ **Post date:** [August 10, 2023, 4:01pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1118 "2023-08-10T16:01:57Z")
How should I do that? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 4:43pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1119 "2023-08-10T16:43:20Z")
Find the app in the store and then add test to the end of the URL. Or find the change log and click where it says test on the latest version. ---
**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\ **Post date:** [August 10, 2023, 5:10pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1120 "2023-08-10T17:10:13Z")
Thanks, I ran the test version. I’ve the same error again. I’ve submitted the log for you. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 5:39pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1121 "2023-08-10T17:39:39Z")
Can you make sure the log level is set to Full Information and try again. The log doesn’t seem to contain the usual information. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 6:07pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1122 "2023-08-10T18:07:12Z")
I presume you are thinking of sending a prerecorded message from a file as Homey has no way to pick-up talking? ---
**Author:** ![Andre\_86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_86/32/6066_2.png) [@Andre\_86](https://community.homey.app/u/Andre_86)\ **Post date:** [August 10, 2023, 6:20pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1123 "2023-08-10T18:20:33Z")
Sorry, it wasn’t set to full. I’ve done it again with the log settings to full now. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 6:36pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1124 "2023-08-10T18:36:17Z")
That looks better, but confusing. I’m only able to view it on my phone at the moment so it’s difficult to analyse properly, but everything looks OK until out of the blue it fails to connect at the end. ---
**Author:** ![Lipas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lipas/32/72447_2.png) [@Lipas](https://community.homey.app/u/Lipas)\ **Post date:** [August 10, 2023, 7:13pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1125 "2023-08-10T19:13:01Z")
I am thinking mostly about sending something like Text2Speach via camera speaker. ![Screenshot_2023_0810_211339](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/14a3a6cd211c78cdaddea9d1f92a474336767015.jpeg) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 7:49pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1126 "2023-08-10T19:49:51Z")
I have played around with my Reolink NVR and I get the same log states as you if I put in the wrong user name or password. When the credentials are correct it then shows the cameras connected to the NVR. So I don’t know what else to suggest apart from check the credentials you are using are valid for ONVIF on the NVR. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 10, 2023, 7:53pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1127 "2023-08-10T19:53:42Z")
I have a feeling that might take a while as it’s lots of new things for me to learn. I will add it to my list of things to do but I don’t know when it will be done. ---
**Author:** ![Webmol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/webmol/32/80178_2.png) [@Webmol](https://community.homey.app/u/Webmol)\ **Post date:** [August 11, 2023, 1:06pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1128 "2023-08-11T13:06:23Z")
![Screenshot_20230811_145444_Samsung Internet](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/9191ffc2125fdba7ca551a4fb8db0dbe1ac03c7e.jpeg) No idea if this is the best way to ask a question. I’m trying to install this app because I want to incorporate my dahua/alhua cameras and NVR into my homey environment. But when trying to download the app I keep getting this notification. Can someone tell me what the heck does this mean? Thank you for your help ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 11, 2023, 1:39pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1129 "2023-08-11T13:39:49Z")
It means Athom are probably having some server issues. All I can suggest is try again later or contact Athom. ---
**Author:** ![Per\_Martin\_Aaen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per_martin_aaen/32/84041_2.png) [@Per\_Martin\_Aaen](https://community.homey.app/u/Per_Martin_Aaen)\ **Post date:** [August 13, 2023, 7:20am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1130 "2023-08-13T07:20:54Z")
Hello I have Reolink RLN8-410 NVR and 2 Reolink Doorbells with ethernet cabel. They are both working fine, i have added them both to Homey and i can get snapshot if i trigger it manually with a “start card” or something, and some of the motion alarm card are working to. But i cannot for the love of god find a “when card” that works for when someone presses the doorbell button, so homey can send a pushnotification with an snapshot to my phone. Is this something that should work or is there no support for this yet? This is the “when cards” i have for the doorbell ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/e/de752fbb82b9b4ba6307a5b9b36fcae755007486.png) (new user så can only have 1 picture…) the rest of the cards are: “Motion snapshot ready” “Motion disabled” “Motion enabled” “Snapshot Ready” Have tried them all but without any luck. Thanks in advance Per Martin ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 13, 2023, 7:31am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1131 "2023-08-13T07:31:33Z")
I think it’s the “Visitor is detected” card that gets triggered when someone presses the button. Unfortunately I don’t have a doorbell to test that theory, but maybe something will show in the log, so if that doesn’t work, could you set the Diagnostics log to Basic Information, then press the button to see if it is recorded in the panel. If not then try again with Detailed Information. If you see something appear then send the log and I will check. ---
**Author:** ![Per\_Martin\_Aaen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per_martin_aaen/32/84041_2.png) [@Per\_Martin\_Aaen](https://community.homey.app/u/Per_Martin_Aaen)\ **Post date:** [August 13, 2023, 9:08am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/1132 "2023-08-13T09:08:35Z")
Tried now with Visitor detected card again and no respons, and i sent you a basic information log. Thanks in advance Per Martin [Previous page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=55) [Next page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=57)