# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70)

**URL:** <https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377>\
**Category:** Apps\
**Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\
**Posts on this page:** 20\
**Page:** 47

<div class="post-metadata">

**Author:** ![Tamer\_Bakir](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tamer_bakir/32/47959_2.png) [@Tamer\_Bakir](https://community.homey.app/u/Tamer_Bakir)\
**Post date:** [February 16, 2023, 9:11pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/931 "2023-02-16T21:11:35Z")

</div>

Hi Adrian

I cant seem to find the Person is detected card for my Trackmix camera, but i did find it for the other 2.

And in advance settings what exactly should i change ?

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 16, 2023, 9:42pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/932 "2023-02-16T21:42:50Z")

</div>

The person detected capability appears when the first event occurs, as there is nothing reported to say that is available. So, if the camera doesn’t have that option then it hasn’t been detected.

In the advanced settings, you could try different options for the ONVIF motion setting.

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<div class="post-metadata">

**Author:** ![Evert\_Hoefnagel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evert_hoefnagel/32/17735_2.png) [@Evert\_Hoefnagel](https://community.homey.app/u/Evert_Hoefnagel)\
**Post date:** [February 19, 2023, 3:55pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/933 "2023-02-19T15:55:12Z")

</div>

It all worked till 2 days ago when the was someone at the door, the general alarm was triggered. And i created flows from this card.

But the general alarm isn’t working anymore. What is wrong ??

11bfce16-83cf-4e95-bafe-1d9252e26a73

Hw: reolink wifi doorbell

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<div class="post-metadata">

**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\
**Post date:** [February 19, 2023, 4:20pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/934 "2023-02-19T16:20:22Z")

</div>

Same situation here with my Reolink Doorbell Wifi. Log send!

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 19, 2023, 6:47pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/935 "2023-02-19T18:47:50Z")

</div>

Arrg, my bad. I changed the alarm\_generic to alarm\_visitor without thinking about the consequences. So sorry for the oversight on my part.  
I will add it back in the next update ASAP.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 19, 2023, 7:02pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/936 "2023-02-19T19:02:43Z")

</div>

It should be back in the new test version.

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<div class="post-metadata">

**Author:** ![Evert\_Hoefnagel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evert_hoefnagel/32/17735_2.png) [@Evert\_Hoefnagel](https://community.homey.app/u/Evert_Hoefnagel)\
**Post date:** [February 19, 2023, 7:39pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/937 "2023-02-19T19:39:10Z")

</div>

Thank you for the fast fix 😁

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<div class="post-metadata">

**Author:** ![Evert\_Hoefnagel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evert_hoefnagel/32/17735_2.png) [@Evert\_Hoefnagel](https://community.homey.app/u/Evert_Hoefnagel)\
**Post date:** [February 20, 2023, 4:54pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/938 "2023-02-20T16:54:01Z")

</div>

Ive updated to the new version 29 but its still not working

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 20, 2023, 5:31pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/939 "2023-02-20T17:31:23Z")

</div>

Could you open the Configure App screen and select Basic Information for the diagnostic log. Then ring the doorbell to generate the event. Then send the log from the Configure App screen using the Send log button.

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<div class="post-metadata">

**Author:** ![Evert\_Hoefnagel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evert_hoefnagel/32/17735_2.png) [@Evert\_Hoefnagel](https://community.homey.app/u/Evert_Hoefnagel)\
**Post date:** [February 20, 2023, 5:46pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/940 "2023-02-20T17:46:40Z")

</div>

Is cleared the log and after I pushed the button an event was created.  
I send the log

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<div class="post-metadata">

**Author:** ![Tamer\_Bakir](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tamer_bakir/32/47959_2.png) [@Tamer\_Bakir](https://community.homey.app/u/Tamer_Bakir)\
**Post date:** [February 20, 2023, 10:46pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/941 "2023-02-20T22:46:38Z")

</div>

None of my cameras work - again

 ![Screenshot_20230220_234555_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/5/254c6f34fe3c93dc34673fdb85ba72fdb16c6aa4.jpeg)

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 20, 2023, 11:24pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/942 "2023-02-20T23:24:43Z")

</div>

Have you checked the URL’s are still set to use HTTPS?

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 20, 2023, 11:27pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/943 "2023-02-20T23:27:12Z")

</div>

New test version. I hope I have found the problem. It looks like when I added the channel tokens for the NVR it messed with single cameras that don’t use tokens.

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<div class="post-metadata">

**Author:** ![Evert\_Hoefnagel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evert_hoefnagel/32/17735_2.png) [@Evert\_Hoefnagel](https://community.homey.app/u/Evert_Hoefnagel)\
**Post date:** [February 21, 2023, 6:11am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/944 "2023-02-21T06:11:48Z")

</div>

Yes everything is ok right now 🙌  
I also see the alarms now in the logs

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<div class="post-metadata">

**Author:** ![Fusionyx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fusionyx/32/56405_2.png) [@Fusionyx](https://community.homey.app/u/Fusionyx)\
**Post date:** [March 3, 2023, 7:00pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/945 "2023-03-03T19:00:56Z")

</div>

Not sure when this started but all my camera’s are not working anymore all i get is ONVIF SOAP FAULT Restarted the cams and app already no luck.

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [March 3, 2023, 7:20pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/946 "2023-03-03T19:20:08Z")

</div>

Could you set the Diagnostics log in the Configure App screen to Basic Information, wait for the errors and then send the log.

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<div class="post-metadata">

**Author:** ![Fusionyx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fusionyx/32/56405_2.png) [@Fusionyx](https://community.homey.app/u/Fusionyx)\
**Post date:** [March 3, 2023, 7:51pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/947 "2023-03-03T19:51:09Z")

</div>

Send you the log hope your can see what up with this

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [March 3, 2023, 8:42pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/948 "2023-03-03T20:42:10Z")

</div>

I can see it is getting part way through connecting.  
Has the camera’s firmware updated recently?  
Was it working?  
Maybe change the log level to Full Information and repeat the report.

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<div class="post-metadata">

**Author:** ![Fusionyx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fusionyx/32/56405_2.png) [@Fusionyx](https://community.homey.app/u/Fusionyx)\
**Post date:** [March 4, 2023, 8:07am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/949 "2023-03-04T08:07:59Z")

</div>

Hi thanks for looking into this. Yes it’s always been working had 3 cams connected. No firmware update on the cams or other changes. Homey has been updated that’s the only thing.

Sensed the full logs maybe that tells you where to look

Thanks

Regards

Stephan Voskamp

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<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [March 4, 2023, 9:51am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/950 "2023-03-04T09:51:38Z")

</div>

The error is:

```auto
<?xml version="1.0" encoding="utf-8" standalone="yes" ?>
<s:Envelope
	xmlns:sc="http://www.w3.org/2003/05/soap-encoding"
	xmlns:s="http://www.w3.org/2003/05/soap-envelope"
	xmlns:ter="http://www.onvif.org/ver10/error"
	xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2"
	xmlns:wsrf-bf="http://docs.oasis-open.org/wsrf/bf-2"
	xmlns:d="http://schemas.xmlsoap.org/ws/2005/04/discovery">
	<s:Body>
		<s:Fault>
			<s:Code>
				<s:Value>s:Sender</s:Value>
				<s:Subcode>
					<s:Value>ter:NotAuthorized</s:Value>
				</s:Subcode>
			</s:Code>
			<s:Reason>
				<s:Text xml:lang="en">Wsse authorized time check failed.</s:Text>
			</s:Reason>
		</s:Fault>
	</s:Body>
</s:Envelope>

```

But I can’t see why as the time looks fine in the request:

```auto
<s:Envelope
	xmlns:s="http://www.w3.org/2003/05/soap-envelope"
	xmlns:a="http://www.w3.org/2005/08/addressing">
	<s:Header>
		<a:MessageID> urn:uuid:df911ac7-5e49-9b13-79f0-87ac03f86542</a:MessageID>
		<Security s:mustUnderstand="1"
			xmlns="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
			<UsernameToken>
				<Username>xxxxxx</Username>
				<Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordDigest">xxxxxxxxx=</Password>
				<Nonce EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary">DpJdYLc4f15I1cSdWhEzbw==</Nonce>
				<Created
					xmlns="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">2023-03-04T09:05:28.327Z
				</Created>
			</UsernameToken>
		</Security>
	</s:Header>
	<s:Body
		xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
		xmlns:xsd="http://www.w3.org/2001/XMLSchema">
		<GetProfiles
			xmlns="http://www.onvif.org/ver10/media/wsdl"/>
		</s:Body>
	</s:Envelope>

```

And the response to fetching the time is:

```auto
 
<?xml version="1.0" encoding="utf-8" standalone="yes" ?>
<s:Envelope
	xmlns:sc="http://www.w3.org/2003/05/soap-encoding"
	xmlns:s="http://www.w3.org/2003/05/soap-envelope"
	xmlns:tt="http://www.onvif.org/ver10/schema"
	xmlns:tds="http://www.onvif.org/ver10/device/wsdl">
	<s:Header/>
	<s:Body>
		<tds:GetSystemDateAndTimeResponse>
			<tds:SystemDateAndTime>
				<tt:DateTimeType>NTP</tt:DateTimeType>
				<tt:DaylightSavings>true</tt:DaylightSavings>
				<tt:TimeZone>
					<tt:TZ>GMT+01:00PDT,M3.1.1/00:00:00,M11.1.2/00:00:00</tt:TZ>
				</tt:TimeZone>
				<tt:UTCDateTime>
					<tt:Time>
						<tt:Hour>9</tt:Hour>
						<tt:Minute>5</tt:Minute>
						<tt:Second>28</tt:Second>
					</tt:Time>
					<tt:Date>
						<tt:Year>2023</tt:Year>
						<tt:Month>3</tt:Month>
						<tt:Day>4</tt:Day>
					</tt:Date>
				</tt:UTCDateTime>
				<tt:LocalDateTime>
					<tt:Time>
						<tt:Hour>10</tt:Hour>
						<tt:Minute>5</tt:Minute>
						<tt:Second>28</tt:Second>
					</tt:Time>
					<tt:Date>
						<tt:Year>2023</tt:Year>
						<tt:Month>3</tt:Month>
						<tt:Day>4</tt:Day>
					</tt:Date>
				</tt:LocalDateTime>
			</tds:SystemDateAndTime>
		</tds:GetSystemDateAndTimeResponse>
	</s:Body>
</s:Envelope>

```

So all the calls look good. One thing to try is re-enter your password in the device advance settings page of Homey.

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