# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70) **URL:** \ **Category:** Apps\ **Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\ **Posts on this page:** 20\ **Page:** 40
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 13, 2022, 6:36pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/791 "2022-08-13T18:36:49Z")
I didn’t do anything so just a strange coincidence. Happy it’s working now though. ---
**Author:** ![McFluffy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcfluffy/32/11534_2.png) [@McFluffy](https://community.homey.app/u/McFluffy)\ **Post date:** [August 14, 2022, 7:48am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/792 "2022-08-14T07:48:04Z")
This morning it stopped working again ¯\_(ツ)\_/¯ Log sent ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 14, 2022, 8:52am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/793 "2022-08-14T08:52:08Z")
I can’t see anything wrong in the log, apart from the camera returning Unauthorised. If you restart the camera does it connect OK for a while? ---
**Author:** ![McFluffy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcfluffy/32/11534_2.png) [@McFluffy](https://community.homey.app/u/McFluffy)\ **Post date:** [August 14, 2022, 9:01am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/794 "2022-08-14T09:01:21Z")
Still unauthorized ---
**Author:** ![McFluffy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcfluffy/32/11534_2.png) [@McFluffy](https://community.homey.app/u/McFluffy)\ **Post date:** [August 14, 2022, 9:03pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/795 "2022-08-14T21:03:01Z")
On another topic. Is there a possibility to take the snapshot and motionsnapshot on the substream instead of the main stream? Could possibly cut down processing time slightly ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 14, 2022, 9:13pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/796 "2022-08-14T21:13:24Z")
The app just uses the URL provided by ONVIF as it has to fetch an image rather than the video stream. ---
**Author:** ![Jerome\_Revillard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_revillard/32/33414_2.png) [@Jerome\_Revillard](https://community.homey.app/u/Jerome_Revillard)\ **Post date:** [August 19, 2022, 1:16pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/797 "2022-08-19T13:16:34Z")
Dear @Adrian_Rockall, First of all, thanks a lot for your incredible work with this app ! I would like to buy an outdoor camera fully compatible with your app but which is completely wireless (WIfi + solar Panel). Before buying such a new camera I want to be sure that everything will work with your app. Do you know already such a camera ? If I buy something like this, do you think we can make it working : [360 Degrees Human Movement Detection Surveillance Camera Solar Auto Tracking Wifi Solar Power Sim Card Wireless Ptz Ip Camera - Buy Auto Tracking Solar Powered Ptz Camera,Surveillance Camera Solar,Solar Power Wireless Ptz Ip Camera Product on Alibaba.com](https://www.alibaba.com/product-detail/360-degrees-Human-Movement-Detection-Surveillance_1600180368838.html?spm=a2700.7724857.0.0.540f1b85ozbBqU) ? Best, Jérôme ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 19, 2022, 1:30pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/798 "2022-08-19T13:30:39Z")
I’m not aware of any camera like that and I can’t see any mention of ONVIF support on the one you have linked to. ---
**Author:** ![Jerome\_Revillard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_revillard/32/33414_2.png) [@Jerome\_Revillard](https://community.homey.app/u/Jerome_Revillard)\ **Post date:** [August 19, 2022, 1:51pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/799 "2022-08-19T13:51:44Z")
It’s written here: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/1/c1d77272d112ba7ac4d9e9463ab194e2d338ee38.png) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 19, 2022, 2:00pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/800 "2022-08-19T14:00:45Z")
Then it should work in theory, but no guarantees about it’s features via ONVIF. ---
**Author:** ![Manni\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/manni_a/32/13549_2.png) [@Manni\_A](https://community.homey.app/u/Manni_A)\ **Post date:** [August 21, 2022, 12:27pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/801 "2022-08-21T12:27:51Z")
Hallo Adrian, @Adrian_Rockall I have a Reolink E1 pro Cam. Ist is connected as onvif Cam. My Problem is that no motion is detected , the Reolink App does, (in tried all 4 Motion configurations) and no snapshot can be generated. Did i buy the wrong Cam? Thank you for your help! BR Manni ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 22, 2022, 3:45pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/802 "2022-08-22T15:45:53Z")
Can you set the ‘Log Level’ in the Configure App page to ‘Detailed Information’ and the restart the app. Once it has started up, go back to the log and click on Send Log. ---
**Author:** ![Manni\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/manni_a/32/13549_2.png) [@Manni\_A](https://community.homey.app/u/Manni_A)\ **Post date:** [August 22, 2022, 3:53pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/803 "2022-08-22T15:53:19Z")
Hello Adrian Log sent br ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 22, 2022, 5:23pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/804 "2022-08-22T17:23:28Z")
So the camera is reporting it supports MOTION and pull requests. However I can see the camera is also refusing the request to grab the image. So you should be able to see motion events but might not get an image. If you enter the following URL: [http://192.168.0.53/cgi-bin/api.cgi?cmd=onvifSnapPic&channel=0](http://192.168.0.53/cgi-bin/api.cgi?cmd=onvifSnapPic&channel=0) into a browser, can you see an image? ---
**Author:** ![Manni\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/manni_a/32/13549_2.png) [@Manni\_A](https://community.homey.app/u/Manni_A)\ **Post date:** [August 22, 2022, 5:54pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/805 "2022-08-22T17:54:20Z")
The Answer is: 192.168.0.53 refused a connection. ---
**Author:** ![Manni\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/manni_a/32/13549_2.png) [@Manni\_A](https://community.homey.app/u/Manni_A)\ **Post date:** [August 22, 2022, 5:58pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/806 "2022-08-22T17:58:33Z")
and i can´t see motion events ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 22, 2022, 6:48pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/807 "2022-08-22T18:48:12Z")
Can you check all the camera settings to see if there is something set that is causing it to refuse connections. Maybe contact Reolink to ask them why it’s refusing connections. Could you make sure the Event detection is enabled on the first tab of the device, the button with the man walking into the cone. Also make sure “Prefer Pull Events” is enabled in the Advanced settings. ---
**Author:** ![Manni\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/manni_a/32/13549_2.png) [@Manni\_A](https://community.homey.app/u/Manni_A)\ **Post date:** [August 22, 2022, 7:11pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/808 "2022-08-22T19:11:48Z")
Event detection and Prefer Pull Events are enabled ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 22, 2022, 7:46pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/809 "2022-08-22T19:46:17Z")
With the logging still enabled, could you generate motion events on the camera and then send the log again so I can see if anything is being sent. ---
**Author:** ![Manni\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/manni_a/32/13549_2.png) [@Manni\_A](https://community.homey.app/u/Manni_A)\ **Post date:** [August 22, 2022, 7:47pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/810 "2022-08-22T19:47:41Z")
> **[Which Reolink Products Support CGI\_RTSP\_ONVIF](https://support.reolink.com/hc/en-us/articles/900000617826-Which-Reolink-Products-Support-CGI-RTSP-ONVIF)** > > Reolink Products Which Support CGI/RTSP/ONVIF > > > >   > Model > > > CGI > > All Reolink cameras and NVRs except for battery-powered cameras, cameras in the NVR kits, E1 and Lumus > > > > RTSP > > All Reolink cameras a... Ok i think this is the answer. Maybe the rlc-542wa will work? > **[Reolink RLC-542WA – 5MP Person/Vehicle Detection WiFi Camera with 5X Optical...](https://reolink.com/product/rlc-542wa/)** > > Meet RLC-542WA, smart WiFi cam with advanced person/vehicle detection, releases you from the bombardment of false alarms. Br Manni [Previous page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=39) [Next page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=41)