# \[APP\]\[Pro\] Support for ONVIF compatible cameras (Release 2.0.70, Test 2.0.70) **URL:** \ **Category:** Apps\ **Created:** [April 14, 2020, 4:57pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377 "2020-04-14T16:57:37Z")\ **Posts on this page:** 20\ **Page:** 102
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 18, 2025, 1:38pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2051 "2025-11-18T13:38:30Z")
Can you send the log from the app settings page. First set the log level to Basic and send the log after trying to add the camera. ---
**Author:** ![Patrik\_Wall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_wall/32/114160_2.png) [@Patrik\_Wall](https://community.homey.app/u/Patrik_Wall)\ **Post date:** [November 18, 2025, 1:44pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2052 "2025-11-18T13:44:37Z")
You mean diagnostic report? Cannot find any log options here (not in the web interface nor the mobile app) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/7332adada210094752fe32dc141baffa8cea8dc9.png) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 19, 2025, 8:17am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2053 "2025-11-19T08:17:37Z")
Seems strange that you are not seeing the app image or the configuration gear in thetop right corner ![1000013274](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/5/95ab659fb845600bd61b77cc87fa68b5336ff2a2.jpeg) If that was from the web interface then you should get the configuration button ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f901cb172e916f99b9672df117150272c8c3a7e9.jpeg) Maybe try to install the app again, or reboot Homey. ---
**Author:** ![Patrik\_Wall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_wall/32/114160_2.png) [@Patrik\_Wall](https://community.homey.app/u/Patrik_Wall)\ **Post date:** [November 19, 2025, 8:35am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2054 "2025-11-19T08:35:54Z")
I’m going to assume my issues had to do with the Cloudflare problems affecting Homey yesterday. Gonna try again today (it worked but I noticed the Onvif app had reverted to the release version again, seems to do that upon restarting the Homey, gonna try disabling Automatic Updates as well, I guess thats why the release version gets installed) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 19, 2025, 8:37am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2055 "2025-11-19T08:37:51Z")
That could be the issue. If it reverts to the release version, I would say the test version didn’t get installed properly as it should stick, even with auto updates enabled. So, once you can see either the Configure button or the gear, they will take you to the app settings pages. ---
**Author:** ![Patrik\_Wall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_wall/32/114160_2.png) [@Patrik\_Wall](https://community.homey.app/u/Patrik_Wall)\ **Post date:** [November 19, 2025, 10:31am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2056 "2025-11-19T10:31:37Z")
I got a lot further now with the test version, I even get the camera feed “tab” when using the Homey mobile app. However I get no live stream (but your Onvif app picked up a stream URL at least). I have sent you the log now anyway 🙂 ---
**Author:** ![zinoviyky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinoviyky/32/75567_2.png) [@zinoviyky](https://community.homey.app/u/zinoviyky)\ **Post date:** [November 26, 2025, 1:28am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2057 "2025-11-26T01:28:33Z")
Hello, I am having trouble adding my Hikvision cameras and would like to test them with the test application to see if that works better. How can I access it, please? Thank you! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 26, 2025, 3:09am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2058 "2025-11-26T03:09:41Z")
Read the 1st topic post or just add `test` to the app store url or follow the “Change log” link and hit the orange “Test” button. Next, hit “Install” ---
**Author:** ![zinoviyky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinoviyky/32/75567_2.png) [@zinoviyky](https://community.homey.app/u/zinoviyky)\ **Post date:** [November 26, 2025, 8:11am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2059 "2025-11-26T08:11:22Z")
I tried using the test URL, but it always redirects me to the stable version. Furthermore, I do not have the test option in the change log. It seems that I do not have access to this test version. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [November 26, 2025, 8:57am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2060 "2025-11-26T08:57:59Z")
But maybe you can explain what that means and give some more Information about what your installation is? > [@zinoviyky](#): > > having trouble adding my Hikvision cameras As more information you give, as more people can help you 💁‍♂️ ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 26, 2025, 9:40am UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2061 "2025-11-26T09:40:23Z")
It appears the test version has been approved and gone live. ---
**Author:** ![zinoviyky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinoviyky/32/75567_2.png) [@zinoviyky](https://community.homey.app/u/zinoviyky)\ **Post date:** [November 26, 2025, 2:54pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2062 "2025-11-26T14:54:52Z")
I tried adding my cameras in several ways: - By adding my NVR automatically detected by the ONVIF Camera application. The ONVIF Service port is automatically set to 80 and I cannot change it. I get Error: Discovery error: undefined. - By manually adding my NVR, setting the port to 80. I get the error: Discovery error: Cannot read properties of null (reading “0”). - By manually adding one of the cameras, port set to 80, I get the error: Discovery error: connect EHOSTUNREACH 192.168.1.3:80 I should point out that a few moments ago I managed to add my cameras. ---
**Author:** ![zinoviyky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinoviyky/32/75567_2.png) [@zinoviyky](https://community.homey.app/u/zinoviyky)\ **Post date:** [November 26, 2025, 2:55pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2063 "2025-11-26T14:55:24Z")
Okay, so if I understand correctly, the test version is now the stable version, so it’s normal that I can’t find the test version. Thank you! ---
**Author:** ![Erik\_Gunnarsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_gunnarsson/32/123626_2.png) [@Erik\_Gunnarsson](https://community.homey.app/u/Erik_Gunnarsson)\ **Post date:** [November 26, 2025, 9:30pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2064 "2025-11-26T21:30:05Z")
Did you manage to solve to problem with the Tapo camera? I can add the camera in the ONVIF app but can’t see any stream. ”Player is unable to open MRL rtst://……. ---
**Author:** ![zinoviyky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinoviyky/32/75567_2.png) [@zinoviyky](https://community.homey.app/u/zinoviyky)\ **Post date:** [November 29, 2025, 7:19pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2065 "2025-11-29T19:19:59Z")
Good evening, does anyone have any ideas about my problem? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 29, 2025, 10:00pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2066 "2025-11-29T22:00:28Z")
> [@zinoviyky](#): > > I should point out that a few moments ago I managed to add my cameras. I presumed you had solved it. What problem do you still have? ---
**Author:** ![zinoviyky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinoviyky/32/75567_2.png) [@zinoviyky](https://community.homey.app/u/zinoviyky)\ **Post date:** [November 29, 2025, 11:07pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2067 "2025-11-29T23:07:25Z")
No, I was just saying that I understood better why I couldn’t find the trial version! I have the same problem as in my message from three days ago. I can’t add my cameras. ---
**Author:** ![Andreas212](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas212/32/121367_2.png) [@Andreas212](https://community.homey.app/u/Andreas212)\ **Post date:** [December 4, 2025, 7:44pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2068 "2025-12-04T19:44:52Z")
I cannot seem to get the Eufy C220 to work with ONVIF-application. I only got the error while adding the camera. Error: Discovery error: Wrong ONVIF SOAP Response Anyone got any idea? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 4, 2025, 8:24pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2069 "2025-12-04T20:24:04Z")
Could you set the log level to Full Information and then add the add camera after the failure go back to the log page and send the Log. ![Screenshot_20251204_202235_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/28a5e4670c28ce7a79df0bedc1e24e81c43e26bf.jpeg) ---
**Author:** ![Andreas212](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas212/32/121367_2.png) [@Andreas212](https://community.homey.app/u/Andreas212)\ **Post date:** [December 5, 2025, 12:04pm UTC](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377/2070 "2025-12-05T12:04:25Z")
The log is sent. Today I got a different errorcode, something about Socket hang up or something like that. Thnx [Previous page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=101) [Next page](https://community.homey.app/t/app-pro-support-for-onvif-compatible-cameras-release-2-0-70-test-2-0-70/28377.md?page=103)