# \[APP\]\[Pro\] smpl products - Battery powered e-ink display

**URL:** <https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932>\
**Category:** Apps\
**Tags:** app, zigbee, official, tools, homey-pro\
**Created:** [February 23, 2022, 1:01pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932 "2022-02-23T13:01:21Z")\
**Posts on this page:** 20\
**Page:** 7

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**Author:** ![RainerMZ](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@RainerMZ](https://community.homey.app/u/RainerMZ)\
**Post date:** [July 4, 2023, 8:34pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/126 "2023-07-04T20:34:20Z")

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I have now updated Homey to 1.0.0.RC122 on Homey Pro (early 2023) and installed the test-version of smpl-app (v.2.2.2). Display still shows „The device is connected to you hub. Ready for data. It‘s that simple!“.

Anything else I have to do to convince the display to show the desired content?

Thanks for your help!

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**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\
**Post date:** [July 4, 2023, 8:39pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/127 "2023-07-04T20:39:12Z")

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it’s rc133, with a bunch of zigbee updates. Smpl is mentioned in the update.

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**Author:** ![RainerMZ](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@RainerMZ](https://community.homey.app/u/RainerMZ)\
**Post date:** [July 5, 2023, 9:47am UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/128 "2023-07-05T09:47:46Z")

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Apoligies. I should have read more carefully.

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**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 6, 2023, 9:31am UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/129 "2023-07-06T09:31:47Z")

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The smpl display now works with hp23, but devices are not updating for me. Variables update like it should. Anyone else have the same problem?

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**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\
**Post date:** [July 6, 2023, 3:52pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/130 "2023-07-06T15:52:05Z")

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I cannot reproduce your issue. Can you create your display layout again and set this active thought the flow again. And try again?

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 6, 2023, 9:00pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/131 "2023-07-06T21:00:58Z")

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Hmm… Now the smpl is acting up really weird.  
I made a new layout, now only with battery from my Tesla and a variable with the minutes until the next bus arrives. The battery on my Tesla now is 21%, but Smpl show 17%. Also when adding the new display layout it was showing 17% as if the smpl reads values that are old. When resetting the smpl app I get new values, but they’re still not updating…

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<div class="post-metadata">

**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\
**Post date:** [July 7, 2023, 8:00am UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/132 "2023-07-07T08:00:35Z")

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Please consider:

- remove the display from your HP2023
- un-install the smpl app
- reboot your HP2023
- install the most recent test-version v.2.2.3 of the smpl app
- create a display layout
- make a factory reset of the display by holding the back-button while you insert batteries
- pair your display again
- create a new flow to push data to your display

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<div class="post-metadata">

**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\
**Post date:** [July 7, 2023, 1:26pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/133 "2023-07-07T13:26:02Z")

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> [@Smpl mini display: battery powered e-ink display made for Homey](https://community.homey.app/t/smpl-mini-display-battery-powered-e-ink-display-made-for-homey/55191/220):
>
> UPDATE: HP2023 x smpl We now have solid experience with the recent updates that has finally made HP2023 and smpl compatible. Thank you for all your feedback. And please keep sharing, both issues and successes! You need to install the latest Homey experimental firmware (v10.0.0-rc.133) as well as the latest test-version of the smpl Homey app (v2.2.4) to make it work. The latest stable firmware version (v10.0.0-rc.122) does NOT work. And the previous test-version of the smpl Homey app (v2.2.2)…

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 7, 2023, 9:19pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/134 "2023-07-07T21:19:15Z")

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Did all this. Still the same problem. Data coming from apps does not update.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [July 7, 2023, 9:32pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/135 "2023-07-07T21:32:45Z")

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@Kjettern  
Have you shared please the diag, after you made all those steps? Might help…

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 7, 2023, 9:44pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/136 "2023-07-07T21:44:21Z")

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What do you mean?

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [July 7, 2023, 9:49pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/137 "2023-07-07T21:49:14Z")

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I mean diagnostic report from the app

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 7, 2023, 10:01pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/139 "2023-07-07T22:01:56Z")

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224f15ae-d910-44f1-9c96-0219756d7333

There u have it

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<div class="post-metadata">

**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\
**Post date:** [July 8, 2023, 11:06am UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/140 "2023-07-08T11:06:38Z")

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have you:

- set a) automatic updated to ‘yes’, (device is resumed/not paused) and
- b) time between updates to ‘1’?
- installed smpl Homey app test-version 2.2.3?

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<div class="post-metadata">

**Author:** ![Koktail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koktail/32/51498_2.png) [@Koktail](https://community.homey.app/u/Koktail)\
**Post date:** [July 8, 2023, 7:22pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/141 "2023-07-08T19:22:02Z")

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Nothing strange in this log. Can you try a different device?

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 8, 2023, 7:44pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/142 "2023-07-08T19:44:41Z")

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I have auto update, set to 1 min. Test version is installed. I’ve tried multiple devices, tesla app, yr, Tibber power. All same result, not updating.

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<div class="post-metadata">

**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\
**Post date:** [July 8, 2023, 11:47pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/143 "2023-07-08T23:47:54Z")

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Your order number indicates that your device has been operating since February.  
Despite showing 100%, your batteries could be low. Can you try and insert new/fresh batteries.

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [July 10, 2023, 1:35pm UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/144 "2023-07-10T13:35:41Z")

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Ok so I changed batteries. Still not updating info from apps. Variables are updating ok. What’s weird is that the app info is not updating in the smpl app settings either. My guess is that there’s a bug there and not in the device.

 ![Screenshot_20230711_005009_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/0/c09bc04c21b4d6bf256721875d58e2d9c083e03a.jpeg)

Edit: Look at the screenshot. The app is not updating the app data, only the variable

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<div class="post-metadata">

**Author:** ![Peter\_Johansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johansson/32/15617_2.png) [@Peter\_Johansson](https://community.homey.app/u/Peter_Johansson)\
**Post date:** [July 11, 2023, 6:51am UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/145 "2023-07-11T06:51:07Z")

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@Kjettern Have you really uninstalled the app in your homey and then installed it again? And then add the screen again as a new device.

I had this problem until i did just this…

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<div class="post-metadata">

**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\
**Post date:** [July 11, 2023, 7:16am UTC](https://community.homey.app/t/app-pro-smpl-products-battery-powered-e-ink-display/60932/146 "2023-07-11T07:16:25Z")

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Try and make another display layout with data that updates more frequent. E.g. a clock variable etc. And see if the display updates accordingly.

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