# \[APP\]\[PRO\] Smart Presence - Presence detection based on smartphones connected to your Wi-Fi

**URL:** <https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794>\
**Category:** Apps\
**Tags:** app\
**Created:** [August 20, 2020, 6:09am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794 "2020-08-20T06:09:02Z")\
**Posts on this page:** 1\
**Showing post:** 424

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**Author:** ![isbn\_Boschdijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/isbn_boschdijk/32/31464_2.png) [@isbn\_Boschdijk](https://community.homey.app/u/isbn_Boschdijk)\
**Post date:** [January 13, 2025, 5:31pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/424 "2025-01-13T17:31:26Z")

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Hi, two weeks ago I migrated from the 2019 to 2023 version. Since then I cannot get SP running correctly as I am used to.  
With the help of the FB community I tried already a lot including the reinstall of SP.  
As it worked with the Homey 2019 I know a lot of settings are OK including the fixed IP address, private ip address of etc.  
I am now testing with the suggested settings away delay of 90 seconds etc but it remains instable. Even after increasing to 300 seconds.  
As mentioned by some other users family memebers are set to away and home again while they are just at home and even reported online by the router.

Please help! 😀 Looking forward to your suggestions.

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