# \[APP\]\[PRO\] Smart Presence - Presence detection based on smartphones connected to your Wi-Fi **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [August 20, 2020, 6:09am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794 "2020-08-20T06:09:02Z")\ **Posts on this page:** 20\ **Page:** 23
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [December 9, 2025, 10:03am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/453 "2025-12-09T10:03:55Z")
OK, what the ping shows during mentioned period ? Is it stable and responding during the time SmartPresence mark the phone and unavailable ? Feel free to reach in case directly to me - also if anyone else is observing some new behavior on the new Test, let me know by providing the log, including information of your phone (Android/iPhone, Wifi settings checked and ping state…) ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 11:04am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/454 "2025-12-09T11:04:44Z")
I started a PING from my laptop to my iPhone. I have continous ping when using the phone, it will not trigger to away. I do not have continous ping when I lock the iPhone, it drops ping different times, sometimes 10 to 20 pings, sometimes1 or 3 pings. I believe this is normal behaviour because of low power mode or something. The timestamp “time seen“ in Homey seems only to update on change when coming home. It does not update when it has a connection with Homey. ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 11:16am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/455 "2025-12-09T11:16:45Z")
Additionally: When I do not use ping from my laptop and use the phone while using Insta, it goes to status “Away“. So it seems the “problem“ is with the timestamp nog being updated? ---
**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\ **Post date:** [December 9, 2025, 11:27am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/456 "2025-12-09T11:27:36Z")
I too am having ‘fake’ away notifications. My sons iPhone does that, but now my Pixel phone too. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [December 9, 2025, 11:29am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/457 "2025-12-09T11:29:48Z")
> [@Munnikie](#): > > So it seems the “problem“ is with the timestamp nog being updated? > [@Munnikie](#): > > it drops ping different times, sometimes 10 to 20 pings, sometimes1 or 3 pings. I believe this is normal behaviour because of low power mode or something. It’s a problem with your iPhone not being connected, it has nothing to do with the SmartPresence, unfortunately. We discussed iPhones already few times… > [@\[APP\]\[PRO\] Smart Presence](https://community.homey.app/t/app-pro-smart-presence/33794/430): > > Heads up / reminder for iPhone users - please if you are using SmartPresence, ensure you are turning off Wifi Assist feature - [https://www.xda-developers.com/how-stop-iphone-switching-wi-fi-cellular/](https://www.xda-developers.com/how-stop-iphone-switching-wi-fi-cellular/)\*\* ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [December 9, 2025, 11:32am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/458 "2025-12-09T11:32:38Z")
> [@Eternity](#): > > but now my Pixel phone too. Let me check again, seems I can replicate - same for @Munnikie ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 11:32am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/459 "2025-12-09T11:32:49Z")
Wi-fi assist is off and the problem started after the updates off 6 dec… I had no problems before, so it has to be something with the app. ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 10, 2025, 7:06pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/460 "2025-12-10T19:06:40Z")
The update of yesterday seems to have fixed the problem. 👍🏻 ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [January 2, 2026, 10:36pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/461 "2026-01-02T22:36:00Z")
Hi, Possible to get back the option for combine date/time on tile status? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [January 3, 2026, 7:45am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/462 "2026-01-03T07:45:08Z")
Hi, to understand more, can you explain the narrative behind ? Personally, I didn’t like to have such long string in device state, but if you are using it in any way that would make sense, maybe I can have a look what I can do. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [January 3, 2026, 11:51pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/463 "2026-01-03T23:51:44Z")
Hi, I have several tiles with people and equipment that is not visiting /connecting to my wifi everyday and it was easier before to just check status on the tiles to see “date/time” when it was last connected, now I use “time” as status and need to open the tile to also check the date… Hope this is something you will consider to bring back the old status with combined date/time as an option for status. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [January 4, 2026, 8:26am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/464 "2026-01-04T08:26:38Z")
Hi, somehow I didn’t want to have the titles too much cluttered but okay - please test [Smart Presence | Homey](https://homey.app/en-us/app/nl.terryhendrix.smartpresence/Smart-Presence/test). ![updated](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/5/d5ac9c8c2b52af342dfbbbf0f55673af7b4e5139.png) ---
**Author:** ![Morgan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan/32/15416_2.png) [@Morgan](https://community.homey.app/u/Morgan)\ **Post date:** [January 4, 2026, 8:45am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/465 "2026-01-04T08:45:25Z")
So close to version 1.0 😃❤ ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [January 4, 2026, 11:21am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/466 "2026-01-04T11:21:17Z")
Hi @Sharkys thanks! Possible to make the year with just 2 digits? Date/time might be on only 2 lines then. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [January 4, 2026, 4:33pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/467 "2026-01-04T16:33:38Z")
Hi @Sharkys Thanks for the 2 digits on year. I’m happy now with year/time on my tile status! ---
**Author:** ![Steven\_Renders](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_renders/32/29861_2.png) [@Steven\_Renders](https://community.homey.app/u/Steven_Renders)\ **Post date:** [January 26, 2026, 4:06pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/468 "2026-01-26T16:06:48Z")
Hi, I’ve been using Smart Presence for quite a while, no issues. But today I tried setting it up on my old Homey2019 that is now in the caravan since the house was upgraded to 2023 a while ago. And I’m getting this weird error: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/4/d47e63e697712ca51deb8b5b6be0b1c025a9809e.png) Then the popup disappears. This is not happening on the Homey2023. Both smart presence apps on the latest test version (it also happened with the current official release.) Homey 2019 with the issue is on: 12.10.0 Homey 2023 without the issue is on: 12.10.1 ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [January 26, 2026, 4:18pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/469 "2026-01-26T16:18:04Z")
Hmm, strange, maybe try reinstallation and/or Homey 2019 restart ? However n.rf.getState is not used in SmartPresence app at all. ---
**Author:** ![Steven\_Renders](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_renders/32/29861_2.png) [@Steven\_Renders](https://community.homey.app/u/Steven_Renders)\ **Post date:** [January 26, 2026, 4:19pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/470 "2026-01-26T16:19:11Z")
Updated the 2019 to 12.10.1, still the same issue. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [January 26, 2026, 4:21pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/471 "2026-01-26T16:21:03Z")
Seems Athom has to fix this, search this forum for “n.rf.getState” - it’s impacting also other apps. ---
**Author:** ![Steven\_Renders](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_renders/32/29861_2.png) [@Steven\_Renders](https://community.homey.app/u/Steven_Renders)\ **Post date:** [January 26, 2026, 4:23pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/472 "2026-01-26T16:23:24Z")
It only seems to happen in the web interface. Just tested in app and added succesfully. [Previous page](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794.md?page=22) [Next page](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794.md?page=24)