# \[APP\]\[PRO\] Smart Presence - Presence detection based on smartphones connected to your Wi-Fi **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [August 20, 2020, 6:09am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794 "2020-08-20T06:09:02Z")\ **Posts on this page:** 20\ **Page:** 22
**Author:** ![Chad\_Kotter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chad_kotter/32/121334_2.png) [@Chad\_Kotter](https://community.homey.app/u/Chad_Kotter)\ **Post date:** [May 3, 2025, 8:51pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/433 "2025-05-03T20:51:07Z")
Thanks for your reply. I limit the wifi on my IoT VLAN to 2.4GHz because some devices don’t play well with 5GHz. ---
**Author:** ![Westberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/westberg/32/48009_2.png) [@Westberg](https://community.homey.app/u/Westberg)\ **Post date:** [June 24, 2025, 11:34am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/434 "2025-06-24T11:34:57Z")
Hi there, love this app and have used it for a long time now. But since a couple of weeks it has gone from super stable to very unreliable. The phones are coming and going all the time, even if I can all see them in my router portal. We are all using iphones, and I run an ASUS mesh. Since the app has not changed version for a long time, I need help with ideas what to check in my set-up, since I have not changed any hardware. ---
**Author:** ![Jan\_Smetsers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_smetsers/32/80641_2.png) [@Jan\_Smetsers](https://community.homey.app/u/Jan_Smetsers)\ **Post date:** [July 1, 2025, 12:48pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/435 "2025-07-01T12:48:15Z")
Hi there, I’m not sure I understand the working of the app completely, so the next option may not work: is it possible to react on a person, that is not identified by the app as a known person? So WHEN someone entered AND who contains Unknown THEN notification I think that would be a handy addition. Thanks anyway😊 ---
**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\ **Post date:** [July 9, 2025, 3:15pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/436 "2025-07-09T15:15:33Z")
hi, I struggeling since a few days. I use smart presence for a couple of things and everything worked like a charm until a week ago, when I had one incidence with my and my wife´s presence switching fro not present to present with a split minute or so. Don’t ask me for the exact settings (I didn’t copy them), I just used that incidence as as reason to update the setting with the recommended iPhone settings posted at the beginning. I have increase the presence delay (?) stepwise up to 4 minutes, and even with this it just happened again: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/3/337c32bf6c4771acc8ad866f9fc5f67c0b938708.jpeg) Current setting are: presence delay: 240 s Normal mode checking interval: 15000 ms Normal mode time out: 2 s Stress period: 60 s Stress checking intervall: 2500 ms Stress host time out: 2 s Any suggestions? ---
**Author:** ![Morgan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan/32/15416_2.png) [@Morgan](https://community.homey.app/u/Morgan)\ **Post date:** [July 9, 2025, 7:55pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/437 "2025-07-09T19:55:58Z")
It’s a reason that default value of Away delay is 900 s. Most mobile phones have energy saving features that let wifi rest for about 10 min when not in use. If needed increase Away delay fuerher more and enjoy a stable presence detection. ![Screenshot_20250709_214726_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01963bf25056f58919a671ac4518dbe93c02e631.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 10, 2025, 10:30pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/438 "2025-07-10T22:30:47Z")
Odd. Android keeps the wifi connection alive as long as I’m in range; I use [Net Scan](https://homey.app/en-nl/app/com.netscan/Net-Scan/) for detection. I have to say I’ve not cranked the phone’s energy saving up to 99%. ---
**Author:** ![Raphael\_Ambrosin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raphael_ambrosin/32/122574_2.png) [@Raphael\_Ambrosin](https://community.homey.app/u/Raphael_Ambrosin)\ **Post date:** [August 5, 2025, 4:11pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/439 "2025-08-05T16:11:22Z")
```auto Hello, sorry in advance for my stupid question... I installed the app on my Homey 2023. But I don't understand where to add a new user with their fixed IP address. I initially thought I'd find a configuration button on the app page, but there's nothing at all... Thank you for helping me out of this stupid ignorance. ``` ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 5, 2025, 4:30pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/440 "2025-08-05T16:30:24Z")
> [@Raphael\_Ambrosin](#): > > `But I don't understand where to add a new user with their fixed IP address.` As new device… ---
**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\ **Post date:** [August 11, 2025, 7:24pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/441 "2025-08-11T19:24:56Z")
Good evenning, I was wondering if my Heimdall flows are invoked correctly, I checked my presence according to SM. What wonders me is: it was about 21:20 when I took the screenshot, and my presence was correctly detected at 19:20 when I got home, but the status still says “last seen 18:17” the day before… Is this the intended behavior? Regards ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7d9131132580d5286aa0b7d19fc69bdc94e82e3c.jpeg) ---
**Author:** ![Kai\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_b/32/81630_2.png) [@Kai\_B](https://community.homey.app/u/Kai_B)\ **Post date:** [August 12, 2025, 11:18am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/442 "2025-08-12T11:18:12Z")
Hello everyone, I am a beginner in this field. I have managed to register myself and my wife as a device. The app should also recognise people if they are not in the WLAN, but only in the house, e.g. the chimney sweep. How do I set the app to recognise this person? Not all friends have access to our wifi. But if friends are there, I want the vacuum cleaner not to move. ---
**Author:** ![Alfonso\_Gutierrez\_Ru](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alfonso_gutierrez_ru/32/121981_2.png) [@Alfonso\_Gutierrez\_Ru](https://community.homey.app/u/Alfonso_Gutierrez_Ru)\ **Post date:** [November 3, 2025, 10:57pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/443 "2025-11-03T22:57:22Z")
He conectado varios dispositivos android, pero solo me hacen la función de presencia si abro el puerto 32000, si está cerrado nunca me detecta, algún consejo o algo que deba hacer? ---
**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\ **Post date:** [December 7, 2025, 6:06pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/444 "2025-12-07T18:06:38Z")
Why do I get these logs in the timeline? ![1000141158](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/4/84766a2528fb1ae401719499e60b1c9be5dd59ec.png) New to me, never seen them before. Checked App settings but could not find a setting that allows to disable these. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [December 7, 2025, 6:21pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/445 "2025-12-07T18:21:03Z")
You are on test version, right. I will remove those, it’s too frequent. To disable it before I will change it, go to Settings –\> Timeline → Smart Presence ![Screenshot_2025-12-07-19-19-14-08_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6ac38e7e31a7e6ab62d0c09bf65dd1da115c0b4d.jpeg) ---
**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\ **Post date:** [December 7, 2025, 6:41pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/446 "2025-12-07T18:41:55Z")
Thank you for the solution and quick reply @Sharkys Appreciated! PS Yep, I am on the test version! ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [December 7, 2025, 7:39pm UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/447 "2025-12-07T19:39:22Z")
FYI, removed in latest test version. ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 7:45am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/448 "2025-12-09T07:45:49Z")
I am using the test version for a long time, never had any problems. But with the new version says I am not home incorrectly. I am home… So what has changed? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [December 9, 2025, 7:58am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/449 "2025-12-09T07:58:43Z")
Check your logs and eventually provide debug log with some details, eg. mobile phone type etc. Also during the detection, ensure your phone is really available, eg. by ping ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 8:27am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/450 "2025-12-09T08:27:11Z")
I created a report: 67a6851b-180c-45ae-8c1a-2154ae2a82c5 ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 8:28am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/451 "2025-12-09T08:28:50Z")
Even when I am actively using the phone it will change the presence to away. ---
**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\ **Post date:** [December 9, 2025, 9:02am UTC](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794/452 "2025-12-09T09:02:37Z")
New report: d29abccf-787d-4f86-8247-00fd72511c71 [Previous page](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794.md?page=21) [Next page](https://community.homey.app/t/app-pro-smart-presence-presence-detection-based-on-smartphones-connected-to-your-wi-fi/33794.md?page=23)