# \[APP\]\[Pro\] Simple (Sys) LOG - Use this app for Simple (Sys) Logging

**URL:** <https://community.homey.app/t/app-pro-simple-sys-log-use-this-app-for-simple-sys-logging/77533>\
**Category:** Apps\
**Tags:** app, tools, homey-pro, logging, syslog\
**Created:** [March 11, 2023, 8:40pm UTC](https://community.homey.app/t/app-pro-simple-sys-log-use-this-app-for-simple-sys-logging/77533 "2023-03-11T20:40:00Z")\
**Posts on this page:** 1\
**Showing post:** 286

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**Author:** ![wrutjes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wrutjes/32/169342_2.png) [@wrutjes](https://community.homey.app/u/wrutjes)\
**Post date:** [July 5, 2023, 9:23am UTC](https://community.homey.app/t/app-pro-simple-sys-log-use-this-app-for-simple-sys-logging/77533/286 "2023-07-05T09:23:35Z")

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Receive the whole log file suddenly gives empty files.

It worked fine, but since the 19th of june I have not been able to extract the logfile via the method Receive the whole log as Excel (base64)  
 ![Simplelog01](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/f/7fb6679606d8c636f6ba85bd0f22141325837028.jpeg)

The file is always empty now.

Export via the configuration of Simple (sys) Log goes fine, but I want to have it automated and I want to do some maintenance on the logfiles.

When I try to get the logfile with CSV I see that there is data in memory.  
 ![Simplelog02](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/6/96e5cc400ebdd40370a34658221b8f02ae580674.jpeg)

The directory media/Homey is on a synology and nothing changed there.

I have Simple (sys) Log and BLL updated via autoupdate but near the 19th of june I haven’t seen an update that could explain a change.

I have read through this group and I closest I get are reports in March from @Peter_Kawa but I never see a solution.  
Does anyone have suggestions to solve this?

Thanks in advance.  
Wilfried

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