# \[APP\]\[Pro\] Roborock Cloud - Intelligent robot vacuum cleaners
**URL:** https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559
**Category:** Apps
**Tags:** app, homey-pro
**Created:** [January 22, 2025, 2:55pm UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559 "2025-01-22T14:55:20Z")
**Posts on this page:** 20
**Page:** 18
### Author:  [@Inunekko](https://community.homey.app/u/Inunekko)
#### Post date: [May 16, 2025, 6:14pm UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/346 "2025-05-16T18:14:33Z")
Yes, stable version would be priority. And its a Saros 10R (forgot the R) nNot sure if the 10 also has this possibility
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### Author:  [@KennyMoens](https://community.homey.app/u/KennyMoens)
#### Post date: [May 24, 2025, 5:37am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/347 "2025-05-24T05:37:37Z")
Hello guys,
I’ve just pushed v2.0.1 towards test, this version is a major refactoring of the application itself.
**DISCLAIMER** : This version is really what it says, a test version. It can and will be unstable! Use at your own risk!
What has happened?
- I’ve separated the app logic from the Roborock connection logic. The Roborock connection logic lives now in its own NPM package, so that it can be used in other NodeJS projects too.
- I’ve added a whole bunch of automated tests against the Roborock connection logic.
- I’ve done several improvements for memory usage, but not everything is optimized yet.
No features or functionality changes occured. This is purely a rewrite of internal logic to make it easier for me to expand the features in the past and optimize on the memory use.
Sadly speaking, the biggest memory consumer - the map - still consumes a lot of memory based on my tests. I suspect this is due to the case that I’m using a pure-Javascript library for image processing (Jimp), and I’m guessing that this one is consuming the memory a lot.
I’m still thinking what I can do to improve it, maybe swap out the library and look for others, or do the rendering of the map in a remote process (outside of Homey).
For now, the map is disabled by default, this gives the most stable solution for everyone. People who don’t experience troubles with the map can have it enabled, e.g. myself never had issues, maybe because I have less apps on my Homey as others, or maybe because the Homey Pro 2023 has more memory, I honestly don’t know.
The test version has a known issue, which I’m still investigating. Basically, sometimes it looses its connection and the only solution is to restart the app. I’ve done some improvements already, but I cannot do more debugging without publishing it towards test. This is because I cannot make a diagnostics report if I install it locally… (at least not that I know of).
Kind regards,
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### Author:  [@Westberg](https://community.homey.app/u/Westberg)
#### Post date: [May 25, 2025, 5:51am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/348 "2025-05-25T05:51:05Z")
Hi Kenny, thanks for the great app.
For info, the testversion logged me out from my Roborock S6, and I could not log in again (timed out on login screen) but when i reverted to the official version (1.31) I could log in again.
So the new login version did not work for me (email login).
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### Author:  [@Jan-Thomas\_Borresen](https://community.homey.app/u/Jan-Thomas_Borresen)
#### Post date: [May 25, 2025, 9:48am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/349 "2025-05-25T09:48:57Z")
Hi,
Here’s an update on the situation on my end after installing the new update.
First of all, thank you for an amazing app – it’s been long-awaited and has worked flawlessly until now. I’ve been very happy with it and everything has worked 100%.
After installing the update yesterday, everything crashed. The Roborock app in Homey immediately crashed and keeps restarting continuously. Both of my robot vacuums also lost connection with the official Roborock app, showing a “Data Acquisition Failure” error.
I had to reset the Wi-Fi on both vacuums to regain access in the Roborock app. I then installed Roborock Cloud v1.3.1, but both vacuums were very unstable—constantly glitching in and out with repeated connection errors.
When I reinstalled the test version, things initially seemed stable. However, after a short while, the app in Homey crashed again, and once more I’ve lost connection with the Roborock app due to “Data Acquisition Failure.”
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### Author:  [@Thomas\_Reiten](https://community.homey.app/u/Thomas_Reiten)
#### Post date: [May 25, 2025, 10:35am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/350 "2025-05-25T10:35:52Z")
I have exactly the same problem. Have deactivated the Roborock app in homey for now.
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### Author:  [@KennyMoens](https://community.homey.app/u/KennyMoens)
#### Post date: [May 25, 2025, 11:11am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/351 "2025-05-25T11:11:36Z")
Hey guys,
As said this version is very experimental… You can use the 1.3.1 version.
Kind regards
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### Author:  [@Thomas\_Reiten](https://community.homey.app/u/Thomas_Reiten)
#### Post date: [May 25, 2025, 11:17am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/352 "2025-05-25T11:17:55Z")
I reverted back to 1.3.1, but as mentioned it’s very glitchy. Same as Jan-Thomas experienced
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### Author:  [@KennyMoens](https://community.homey.app/u/KennyMoens)
#### Post date: [May 25, 2025, 3:21pm UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/353 "2025-05-25T15:21:38Z")
It seems I am facing the same issues, I will dig deeper the next days.
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### Author:  [@djvagnetti](https://community.homey.app/u/djvagnetti)
#### Post date: [May 26, 2025, 4:07am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/354 "2025-05-26T04:07:13Z")
My Saros 10 stopped working within the app. At the beginning, a few months ago, it used to show the map and everything, but now it says request fails every time. I tried to repair, but it asks you for a password I don’t have because my account with Roborock goes through Google, and there is no option to add the token when repairing. So, I deleted the device and added it again to no avail. I am looking forward to support you if it works…Thanks in advance!
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### Author:  [@KennyMoens](https://community.homey.app/u/KennyMoens)
#### Post date: [May 26, 2025, 4:23am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/355 "2025-05-26T04:23:35Z")
Hey @djvagnetti
Did you submit a diagnostics report already? If not, please do so.
Kind regards
Kenny
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### Author:  [@Westberg](https://community.homey.app/u/Westberg)
#### Post date: [May 27, 2025, 11:20am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/356 "2025-05-27T11:20:19Z")
Hi Kenny, I also got a very glichty behavior when reverting back to 1.3.1.
But I restarted the app in Homey and then logged in again via the maintenance/repair function in the same app (or vice versa, can’t remember), and now the 1.3.1 version seems to work again.
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### Author:  [@Westberg](https://community.homey.app/u/Westberg)
#### Post date: [May 27, 2025, 11:25am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/357 "2025-05-27T11:25:33Z")
Try restart the app and go to maintenance - repair and log in again, that worked for me
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### Author:  [@Dennis\_Bekker](https://community.homey.app/u/Dennis_Bekker)
#### Post date: [May 29, 2025, 11:00am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/358 "2025-05-29T11:00:34Z")
Hi Kenny,
The app was working perfectly, but now I’m getting a timeout message and can’t use the Roborock anymore. I have the Saros 10 R&D. I’ll submit a diagnostics report.
I also tried all the usual steps first — repairing, removing, reinstalling, etc.
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### Author:  [@Thomas\_Reiten](https://community.homey.app/u/Thomas_Reiten)
#### Post date: [May 30, 2025, 11:45am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/359 "2025-05-30T11:45:58Z")
Same here now. Only timeout. Have tried to repair, without luck. Same with V 1.3.1 and 2.1.0.
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### Author:  [@Paal\_Aamaas](https://community.homey.app/u/Paal_Aamaas)
#### Post date: [May 30, 2025, 1:09pm UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/360 "2025-05-30T13:09:36Z")
2.0.1 was a bit challenging. Continuous restart and crash. 2.1 is stable and good. The placement of the robot on the map is a bit off though, but anyways fantastic app!
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### Author:  [@KennyMoens](https://community.homey.app/u/KennyMoens)
#### Post date: [June 2, 2025, 7:30am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/361 "2025-06-02T07:30:32Z")
Hey guys,
@Thomas_Reiten, the timeout on the settings page is something I need to dig deeper in. However it should not block the changes going through, certainly in v2.1.0.
Can you try to set “Allow Local Connectivity” to false? This helped with Dennis in v2.1.0 to resolve the issues.
@Paal_Aamaas
That’s strange, I’ll look deeper into that 🙂
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### Author:  [@Thomas\_Reiten](https://community.homey.app/u/Thomas_Reiten)
#### Post date: [June 3, 2025, 6:13am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/362 "2025-06-03T06:13:29Z")
Hi. Yesterday i deleted, and reinstalled both the app and vacuum. I now have v1.3.1, and everything works fine again. 😊
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### Author:  [@Arjank95](https://community.homey.app/u/Arjank95)
#### Post date: [June 4, 2025, 9:32am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/363 "2025-06-04T09:32:18Z")
Hi @KennyMoens since today? the vacuumcleaner doesn’t start anymore.
From the flows all the commands are coming trough, I can hear the _pling_ sounds, but the last command ‘poets …’ doesn’t start the vacuumcleaner. See the flow below for example. This and all my flows like these were working for the last months. Restart of the app doesn’t work.
Any idea what causes the trouble? I can see the official Roborock app is updated, maybe that causes a problem?
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### Author:  [@KennyMoens](https://community.homey.app/u/KennyMoens)
#### Post date: [June 6, 2025, 11:10am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/364 "2025-06-06T11:10:32Z")
Hey @Arjank95
Not directly, maybe a diagnostics report can help me to figure it out though.
Kind regards,
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### Author:  [@Arjank95](https://community.homey.app/u/Arjank95)
#### Post date: [June 6, 2025, 11:36am UTC](https://community.homey.app/t/app-pro-roborock-cloud-intelligent-robot-vacuum-cleaners/128559/365 "2025-06-06T11:36:12Z")
@KennyMoens Just started a flow to clean the kitchen. Vacuum cleaner didn’t start, directly made a diagnostic report:
96438c85-3120-45ec-899b-2f48d270b438
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