# \[APP\]\[Pro\] Renson Healthbox

**URL:** https://community.homey.app/t/app-pro-renson-healthbox/64980
**Category:** Apps
**Tags:** app, homey-pro
**Created:** [June 22, 2022, 8:44am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980 "2022-06-22T08:44:35Z")
**Posts on this page:** 20
**Page:** 1

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [June 22, 2022, 8:44am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/1 "2022-06-22T08:44:35Z")

</div>

Control your home ventilation through Homey Pro

Once you add your Healthbox device (auto discovery), you can pick which rooms you want to add.  
A generic Ventilation Box device is also created, which shows you the rpm, power and flow of your entire system.

You can set a manual speed per room or all rooms at once (through the generic device).  
Press the Boost button and the room will start manual mode with default level and timeout.  
You can also change the level and timeout while the boost is on, if you change the timeout, it will start to count again from the selected time.

Let me know if you encounter any bugs or have feature requests 🙂

> **[Renson®](https://homey.app/en-us/app/eu.renson.healthbox/Renson%C2%AE/test/)**
>
> Creating healthy spaces

Christophe

---

<div class="post-metadata">

### Author: ![Ronan\_Dezyn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronan_dezyn/32/77884_2.png) [@Ronan\_Dezyn](https://community.homey.app/u/Ronan_Dezyn)
#### Post date: [June 13, 2023, 12:51pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/2 "2023-06-13T12:51:20Z")

</div>

@Tixhyl we have added the option to read the sensor values with the API, if you’re interested in adding this feature to the Homey app, feel free to contact me at ronan.dezyn@renson.be

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [June 14, 2023, 2:02pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/3 "2023-06-14T14:02:54Z")

</div>

A new test version has been released with Temperature and Humidity sensors per zone

> **[Renson®](https://homey.app/nl-be/app/eu.renson.healthbox/Renson%C2%AE/test/)**
>
> Creating healthy spaces

---

<div class="post-metadata">

### Author: ![NICO1234](https://avatars.discourse-cdn.com/v4/letter/n/b5ac83/32.png) [@NICO1234](https://community.homey.app/u/NICO1234)
#### Post date: [November 10, 2023, 8:27am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/4 "2023-11-10T08:27:32Z")

</div>

Good morning,

When is the app expected to be updated?  
​

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [November 10, 2023, 9:09pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/5 "2023-11-10T21:09:53Z")

</div>

Hi,

I have submitted the above test app for an official release. It’s been working very well for me.  
The downside is that you will need to request an API key.

Once the app is available it should auto update in a few days (if you haven’t disabled it)

---

<div class="post-metadata">

### Author: ![willemss001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willemss001/32/31530_2.png) [@willemss001](https://community.homey.app/u/willemss001)
#### Post date: [November 14, 2023, 8:03pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/6 "2023-11-14T20:03:49Z")

</div>

Hi,

Today I received my API key from Renson, added it to the config of the Renson app but no luck retrieving the other parameters of my Healthbox. Deleted all Renson Healthbox related devices, restarted the app but now when I try to add my devices back, it only shows the main unit, no longer the other connected rooms. Also, still no humidity paramters to see.

Curl commands do reveal data … Any idea what how to fix it?

```auto
curl http://123/v2/api/api_key/status
{"options":{"disable_telemetry_data_allowed":true,"local_sensor_data_allowed":true},"state":"valid"}

```

```auto
curl http://123/v2/api/data/current
{"device_type":"HEALTHBOX3","description":"Healthbox 3.0","serial":"xyz","warranty_number":"warrent","global":{"parameter":{"device name":{"unit":"","value":"HEALTHBOX3[warrent]"},"legislation country":{"unit":"","value":"be"},"warranty":{"unit":"","value":"warrent"}}},"room":{"1":{"name":"Toilet","type":"Toilet","parameter":{"doors_open":{"unit":"","value":false},"doors_present":{"unit":"","value":true},"icon":{"unit":"","value":""},"measured_power":{"unit":"","value":0.0},"measured_voltage":{"unit":"","value":0.0},"offset":{"unit":"","value":0.0},"subzone":{"unit":"","value":"[]\n"},"valve":{"unit":"","value":"1.1"},"valve_warranty":{"unit":"","value":"KV1535610000K31"},"nominal":{"unit":"m³/h","value":15.0}},"profile_name":"health","actuator":[{"name":"air valve[11]_HealthBox 3[Healthbox3]","type":"air valve","basic_id":11,"parameter":{"flow_rate":{"unit":"m³/h","value":5.0}}}],"sensor":[{"basic_id":11,"name":"indoor temperature[11]_HealthBox 3[Healthbox3]","parameter":{"temperature":{"unit":"deg C","value":21.28557259479668}},"type":"indoor temperature"},{"basic_id":11,"name":"indoor relative humidity[11]_HealthBox 3[Healthbox3]","parameter":{"humidity":{"unit":"pct","value":62.08133058670939}},"type":"indoor relative humidity"},{"basic_id":11,"name":"indoor volatile organic compounds[11]_HealthBox 3[Healthbox3]","parameter":{"concentration":{"unit":"ppm","value":450.0},"concentration_maximum":{"unit":"ppm","value":450.0},"raw":{"unit":"ppm","value":50673.0}},"type":"indoor volatile organic compounds"},{"basic_id":11,"name":"indoor air quality index[11]_HealthBox 3[Healthbox3]","parameter":{"index":{"unit":"","value":37.96296296296296},"main_pollutant":{"unit":"","value":""}},"type":"indoor air quality index"}]},"2":{"name":"Garage","type":"LaundryRoom","parameter":{"icon":{"unit":"","value":"Garage"},"offset":{"unit":"","value":0.0},"subzone":{"unit":"","value":"[]\n"},"valve":{"unit":"","value":"1.3"},"valve_warranty":{"unit":"","value":"K4Y225410004D30"},"nominal":{"unit":"m³/h","value":25.0}},"profile_name":"eco","actuator":[{"name":"air valve[13]_HealthBox 3[Healthbox3]","type":"air valve","basic_id":13,"parameter":{"flow_rate":{"unit":"m³/h","value":5.0}}}],"sensor":[{"basic_id":13,"name":"indoor temperature[13]_HealthBox 3[Healthbox3]","parameter":{"temperature":{"unit":"deg C","value":20.914396887159528}},"type":"indoor temperature"},{"basic_id":13,"name":"indoor relative humidity[13]_HealthBox 3[Healthbox3]","parameter":{"humidity":{"unit":"pct","value":56.766613260090029}},"type":"indoor relative humidity"},{"basic_id":13,"name":"indoor air quality index[13]_HealthBox 3[Healthbox3]","parameter":{"index":{"unit":"","value":9.92506159288106},"main_pollutant":{"unit":"","value":""}},"type":"indoor air quality index"}]},"3":{"name":"Badkamer","type":"BathRoom","parameter":{"icon":{"unit":"","value":"BathRoom"},"offset":{"unit":"","value":0.0},"subzone":{"unit":"","value":"[]\n"},"valve":{"unit":"","value":"4"},"valve_warranty":{"unit":"","value":"KRP726210000G59"},"nominal":{"unit":"m³/h","value":50.0}},"profile_name":"health","actuator":[{"name":"air valve[4]_HealthBox 3[Healthbox3]","type":"air valve","basic_id":4,"parameter":{"flow_rate":{"unit":"m³/h","value":5.0}}}],"sensor":[{"basic_id":4,"name":"indoor temperature[4]_HealthBox 3[Healthbox3]","parameter":{"temperature":{"unit":"deg C","value":18.310826276035706}},"type":"indoor temperature"},{"basic_id":4,"name":"indoor relative humidity[4]_HealthBox 3[Healthbox3]","parameter":{"humidity":{"unit":"pct","value":69.5094224460212}},"type":"indoor relative humidity"},{"basic_id":4,"name":"indoor volatile organic compounds[4]_HealthBox 3[Healthbox3]","parameter":{"concentration":{"unit":"ppm","value":450.0},"concentration_maximum":{"unit":"ppm","value":450.0},"raw":{"unit":"ppm","value":52275.0}},"type":"indoor volatile organic compounds"},{"basic_id":4,"name":"indoor air quality index[4]_HealthBox 3[Healthbox3]","parameter":{"index":{"unit":"","value":45.119756371642818},"main_pollutant":{"unit":"","value":"indoor relative humidity"}},"type":"indoor air quality index"}]},"4":{"name":"Keuken","type":"Kitchen","parameter":{"icon":{"unit":"","value":"Kitchen"},"offset":{"unit":"","value":0.0},"subzone":{"unit":"","value":"[]\n"},"valve":{"unit":"","value":"1.2"},"valve_warranty":{"unit":"","value":"K4Y325120004H99"},"nominal":{"unit":"m³/h","value":75.0}},"profile_name":"health","actuator":[{"name":"air valve[12]_HealthBox 3[Healthbox3]","type":"air valve","basic_id":12,"parameter":{"flow_rate":{"unit":"m³/h","value":75.0}}}],"sensor":[{"basic_id":12,"name":"indoor temperature[12]_HealthBox 3[Healthbox3]","parameter":{"temperature":{"unit":"deg C","value":22.34035248340581}},"type":"indoor temperature"},{"basic_id":12,"name":"indoor relative humidity[12]_HealthBox 3[Healthbox3]","parameter":{"humidity":{"unit":"pct","value":56.16540779736019}},"type":"indoor relative humidity"},{"basic_id":12,"name":"indoor CO2[12]_HealthBox 3[Healthbox3]","parameter":{"concentration":{"unit":"ppm","value":1001.0}},"type":"indoor CO2"},{"basic_id":12,"name":"indoor air quality index[12]_HealthBox 3[Healthbox3]","parameter":{"index":{"unit":"","value":66.91666666666666},"main_pollutant":{"unit":"","value":"indoor CO2"}},"type":"indoor air quality index"}]}},"sensor":[{"name":"global air quality index","type":"global air quality index","basic_id":0,"parameter":{"index":{"unit":"","value":66.75},"main_pollutant":{"unit":"","value":"indoor CO2"},"room":{"unit":"","value":"Keuken"}}}]}

```

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [November 14, 2023, 8:15pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/7 "2023-11-14T20:15:51Z")

</div>

Hi, can you send a diagnostics report with as much data as possible? So try to reinstall the app, try to add your devices and api key etc

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [November 14, 2023, 9:36pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/8 "2023-11-14T21:36:17Z")

</div>

Ok, the good thing is I can reproduce this behaviour on my Homey Pro. I will try to find the bug asap and let you know once there is a test version available.

---

<div class="post-metadata">

### Author: ![willemss001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willemss001/32/31530_2.png) [@willemss001](https://community.homey.app/u/willemss001)
#### Post date: [November 15, 2023, 6:24am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/9 "2023-11-15T06:24:51Z")

</div>

Great, thanks! 👍

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<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [November 15, 2023, 3:49pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/10 "2023-11-15T15:49:29Z")

</div>

Can you test this version? [Renson® | Homey](https://homey.app/nl-be/app/eu.renson.healthbox/Renson%C2%AE/test/)  
I just did a clean install of this app, added all my devices. Then added my API key in the app settings and it shows the extra sensors.

---

<div class="post-metadata">

### Author: ![willemss001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willemss001/32/31530_2.png) [@willemss001](https://community.homey.app/u/willemss001)
#### Post date: [November 16, 2023, 7:38pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/11 "2023-11-16T19:38:43Z")

</div>

Sweat…you managed to fix it.  
Everything is there and parms are being updated.  
Thanks a ton…Golden star for you!

Cheers,  
Stefan

---

<div class="post-metadata">

### Author: ![JW\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jw_k/32/78869_2.png) [@JW\_K](https://community.homey.app/u/JW_K)
#### Post date: [November 27, 2023, 6:34am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/12 "2023-11-27T06:34:08Z")

</div>

Hi,

I seem to be struggling to keep the connection alive with my renson healthbox. If I add it to the app I see it for about five to ten minutes being connected to the homey pro and then it gives me the exclamation mark. Not sure what happens. If i restart the rensons app in homey it sees the healthbox again for a couple of minutes. Both devices are on a iot vlan so they can and do talk to each other.

Any ideas what’s happening?

Thanks!

Jay

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [November 27, 2023, 9:26am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/13 "2023-11-27T09:26:50Z")

</div>

Hi Jay,

Can you send a diagnostics report so I can have a look what’s going on?

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [November 27, 2023, 7:18pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/14 "2023-11-27T19:18:11Z")

</div>

Thanks for the report!

It’s all request timeouts that I see in the logs. So it looks like a network issue. Can you reach `http://172.27.100.11/v2/api/data/current` fast and reliable from the same network that your Homey is connected to? For me it takes around 80ms for each request.

---

<div class="post-metadata">

### Author: ![NICO1234](https://avatars.discourse-cdn.com/v4/letter/n/b5ac83/32.png) [@NICO1234](https://community.homey.app/u/NICO1234)
#### Post date: [April 25, 2024, 1:12pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/15 "2024-04-25T13:12:46Z")

</div>

Hello,

Serial number is the same as waranty number?

---

<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [April 25, 2024, 1:44pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/16 "2024-04-25T13:44:59Z")

</div>

Hi Nico,

No they are different.  
The serial and warranty number can be found under Settings \> Installation Details of your Renson App.

---

<div class="post-metadata">

### Author: ![NICO1234](https://avatars.discourse-cdn.com/v4/letter/n/b5ac83/32.png) [@NICO1234](https://community.homey.app/u/NICO1234)
#### Post date: [April 25, 2024, 2:40pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/17 "2024-04-25T14:40:29Z")

</div>

I have just

Name  
Type  
Waranty number  
Statut  
Software number  
IP adress  
Mac adress

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<div class="post-metadata">

### Author: ![Tixhyl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tixhyl/32/130502_2.png) [@Tixhyl](https://community.homey.app/u/Tixhyl)
#### Post date: [April 25, 2024, 3:37pm UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/18 "2024-04-25T15:37:29Z")

</div>

Waranty number might actually be enough for Renson. I also don’t see a serial number in my app.

---

<div class="post-metadata">

### Author: ![Luna\_Monkey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luna_monkey/32/101805_2.png) [@Luna\_Monkey](https://community.homey.app/u/Luna_Monkey)
#### Post date: [November 23, 2024, 4:46am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/19 "2024-11-23T04:46:44Z")

</div>

Hello,  
I have the same problem

What’s the solution ?

I create a static ip for Renson in my wifi configuration but no changes .  
Thank you for your Help

4fac2785-bbbd-4729-a558-c8a8e29c0270

---

<div class="post-metadata">

### Author: ![Geurti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geurti/32/8560_2.png) [@Geurti](https://community.homey.app/u/Geurti)
#### Post date: [January 2, 2026, 8:52am UTC](https://community.homey.app/t/app-pro-renson-healthbox/64980/20 "2026-01-02T08:52:54Z")

</div>

Very interesting product.

Is a separate Valve also able to use on Homey without the Health Box 3?

[Next page](https://community.homey.app/t/app-pro-renson-healthbox/64980.md?page=2)
