# \[APP\]\[Pro\] Remotec Technology App (v2.4.3)

**URL:** <https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155>\
**Category:** Apps\
**Tags:** app, z-wave\
**Created:** [August 22, 2018, 7:57pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155 "2018-08-22T19:57:00Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Ferry\_Spaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_spaan/32/9770_2.png) [@Ferry\_Spaan](https://community.homey.app/u/Ferry_Spaan)\
**Post date:** [February 12, 2021, 8:12pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/61 "2021-02-12T20:12:30Z")

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Recently, I have more issues with the responsiveness of 2x press on the ZRC-90. I never used it before, now programmed to trigger a virtual button. Also the trigger to Harmony does not function. Is this known issue (Homey 5.0.0 stable)? Or any way to check/solve?

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**Author:** ![Paul\_Phillips](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_phillips/32/16669_2.png) [@Paul\_Phillips](https://community.homey.app/u/Paul_Phillips)\
**Post date:** [February 20, 2021, 8:59am UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/62 "2021-02-20T08:59:32Z")

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I’m having the same problem with the battery level not showing.

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**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\
**Post date:** [June 4, 2021, 11:19am UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/63 "2021-06-04T11:19:52Z")

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Is it possible to add on/off function when you press the icon (in homey dashboard) to turn the airco on and off again?

Currently you cannot turn the airco ON or OFF using the homey dashboard when you press the icon, you can change the temp (by holding the icon pressed and that is good) but there is no way to actually turn the airco itself on/off…

When you use vtherm app you can press the icon to turn the device on/off and when hold to change temp, i would like that this was also possible with the original remotec app for device ZXT-120 AC Extender.  
Can this please be added?

Also when possible add a function/setting to keep the device awake when connected to external power.  
I noticed when device is longer time not used (weeks not used and running on external usb power) that the device does not respond anymore, you have to press the button on the device to wake it up first, then it works again, it seems to go to sleep again when not used for longer time and does not wake up. In the APP settings there are no wake up params…

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**Author:** ![Toon\_Vos](https://avatars.discourse-cdn.com/v4/letter/t/57b2e6/32.png) [@Toon\_Vos](https://community.homey.app/u/Toon_Vos)\
**Post date:** [June 5, 2021, 8:37am UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/64 "2021-06-05T08:37:13Z")

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The app has a section to change the state of the airco. One of the states is off. If you need a button for on/off you could use a virtual device which does that from a flow.

If I remember correctly the device itself has a setting for use on external power. I would advice to look at the manual. Mine works even after a long winter.

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**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\
**Post date:** [June 5, 2021, 10:57am UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/65 "2021-06-05T10:57:01Z")

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Your solution is: something does not work OK, make a work around, i get it, that is what i am doing now

I ask if it is possible to just fix/change it so you do not need to make a work around using extra flows or virtual devices. Other aircon apps work the same way as this app only they can be turned on/off by pressing on the icon in the homey dash.

I hope it is a small fix which make the app just a little better.

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**Author:** ![Merlin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/merlin/32/51500_2.png) [@Merlin](https://community.homey.app/u/Merlin)\
**Post date:** [February 15, 2022, 1:46pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/66 "2022-02-15T13:46:47Z")

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Hi, do you plan to add the remote ZRC-100?

BR,  
William

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**Author:** ![Andras\_Solyom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andras_solyom/32/33981_2.png) [@Andras\_Solyom](https://community.homey.app/u/Andras_Solyom)\
**Post date:** [June 28, 2022, 4:03pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/67 "2022-06-28T16:03:38Z")

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Hello. Do you have any solution of zrc-100?

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**Author:** ![Mark1541](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mark1541](https://community.homey.app/u/Mark1541)\
**Post date:** [October 30, 2022, 6:54pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/68 "2022-10-30T18:54:35Z")

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@TedTolboom will you also update this app to SDK3 ?

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**Author:** ![Peter\_Post](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_post/32/276_2.png) [@Peter\_Post](https://community.homey.app/u/Peter_Post)\
**Post date:** [October 30, 2022, 10:24pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/69 "2022-10-30T22:24:36Z")

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Would be nice when my homey pro arrived the Remotec app also is up to date

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**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [November 3, 2022, 8:18pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/70 "2022-11-03T20:18:15Z")

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> [@Mark1541](#):
>
> @TedTolboom will you also update this app to SDK3 ?

> [@Peter\_Post](#):
>
> Would be nice when my homey pro arrived the Remotec app also is up to date

I’ve just pushed the Remotec app update v2.4.0 to the [Test environment of the app store](https://homey.app/a/hk.com.remotec/test/).

**This is a code based update** ; I don’t have the Remotec device connected to my development system.  
Anyone able and willing to test this version?

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [November 3, 2022, 9:25pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/71 "2022-11-03T21:25:48Z")

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Just tested the test version of the app (only have the remotec scene master), immediately the app crashed, you probably already have the crashlog in your mailbox/dev enviroment.

> unable to initialize app TypeError: this.getActionCard is not a function  
> at RemotecZwave.oninit(/app.js: 11:42)

Can send you the full stack-trace if need be.

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**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [November 3, 2022, 9:39pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/72 "2022-11-03T21:39:44Z")

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> [@Caseda](#):
>
> Just tested the test version of the app (only have the remotec scene master), immediately the app crashed, you probably already have the crashlog in your mailbox/dev enviroment.

Thanks, should have been resolved in v2.4.1

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**Author:** ![elborro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elborro/32/53233_2.png) [@elborro](https://community.homey.app/u/elborro)\
**Post date:** [November 29, 2022, 8:52pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/73 "2022-11-29T20:52:39Z")

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Today I received two new Remotec Scene Master ZRC-90. After unpackaging I installed the Remotec Technology App version 2.3.1 on an Early 2019 Homey, then register the Scene Masters.

The app acknowledges that it had contact after I pushed the L button, both times during the registration process, but ends with an 'Unknown error occurred." message during setup. I tested this a couple of times with both devices, but always ends with the same result. Any idea what I could be doing wrong?

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**Author:** ![elborro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elborro/32/53233_2.png) [@elborro](https://community.homey.app/u/elborro)\
**Post date:** [December 3, 2022, 12:24pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/74 "2022-12-03T12:24:30Z")

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Last night I tried to register the ZRC-90 Scene Masters again with the experimental version 2.4.2 of the app, but unfortunately still the same error message.

 ![zrc90-1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/c/6c10c5048c2a3ccd1c3fff8aae7769deee10a827.jpeg)  
 ![zrc90-2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/1/3132ddec9e72bec4aaf40e7d4b4bab7e135bc0bc.jpeg)  
 ![zrc90-3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/f/2ff71b4fd399a2bec5fcdd555d82bb7a53064390.jpeg)

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**Author:** ![Gerard\_Hulst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerard_hulst/32/56901_2.png) [@Gerard\_Hulst](https://community.homey.app/u/Gerard_Hulst)\
**Post date:** [December 11, 2022, 3:06pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/75 "2022-12-11T15:06:45Z")

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Here the same problem with the ZRC-90  
Looks like the installation goes well, but at the end the message, unknown mistake

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**Author:** ![OLU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olu/32/17685_2.png) [@OLU](https://community.homey.app/u/OLU)\
**Post date:** [December 26, 2022, 6:09pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/76 "2022-12-26T18:09:14Z")

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Hi  
exactly the same problem for me, trying to add a second ZRC90 on my network. The first was added two years ago without any pb and works well. The new one is impossible to connect. My question: is it possible to make coexisting two ZRC 90 on the same network or is it the same pb than you?

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [December 27, 2022, 11:45am UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/77 "2022-12-27T11:45:42Z")

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> [@OLU](#):
>
> My question: is it possible to make coexisting two ZRC 90 on the same network or is it the same pb than you?

I have 3 units in my network without any problem. But i bought them 3 years ago in one purchase. Can it be that newer units have a different ID or something like that?

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<div class="post-metadata">

**Author:** ![OLU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olu/32/17685_2.png) [@OLU](https://community.homey.app/u/OLU)\
**Post date:** [December 27, 2022, 8:39pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/78 "2022-12-27T20:39:04Z")

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Many thanks, thus it means that either the new devices are not connecting properly or that the last release of the app is not well written. Did someone found a solution or should I buy another brand of scene controler?

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**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [January 7, 2023, 2:28pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/79 "2023-01-07T14:28:20Z")

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> [@elborro](#):
>
> Last night I tried to register the ZRC-90 Scene Masters again with the experimental version 2.4.2 of the app, but unfortunately still the same error message.

> [@OLU](#):
>
> exactly the same problem for me, trying to add a second ZRC90 on my network. The first was added two years ago without any pb and works well. The new one is impossible to connect. My question: is it possible to make coexisting two ZRC 90 on the same network or is it the same pb than you?

Yes it is… multiple even.

> [@OLU](#):
>
> Many thanks, thus it means that either the new devices are not connecting properly or that the last release of the app is not well written. Did someone found a solution or should I buy another brand of scene controler?

Just tried to reproduce the issue with my scene master on the latest test version; being added without issues. So I would exclude that the app update would cause this issue.

Also because “Unknown error occured” happens when the inclusion is still handled by Homey’s Z-wave core, otherwise a device instance would have been created and not function properly.

Can you try including the scene master with a freshly started Homey?

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<div class="post-metadata">

**Author:** ![elborro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elborro/32/53233_2.png) [@elborro](https://community.homey.app/u/elborro)\
**Post date:** [January 7, 2023, 4:08pm UTC](https://community.homey.app/t/app-pro-remotec-technology-app-v2-4-3/155/80 "2023-01-07T16:08:38Z")

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Interesting. I just restarted the Homey, reinstalled App version 2.3.1 and tried again to add the ZRC-90, but still have the same result. Then deinstalled version 2.3.1, restarted Homey, installed 2.4.2, and did another attempt, but unfortunately still the same result.

The Homey I use is an Homey Pro Early 2019 edition with firmware 8.1.1.  
The ZRC-90 is an ZRC-90EU (BW8510EU).

Is there any additional (debug) information I can help you with?

 ![zrc90](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9fe03decb8f4f2354782c5c4896b41058606feb1.jpeg)  
.

 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/a/aaaa9c474838a0114c162386967319deb8eaefa5.jpeg)

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