# \[APP\]\[Pro\] Powerview- Luxaflex & Hunter Douglas

**URL:** <https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319>\
**Category:** Apps\
**Tags:** app, official, devices, flow, homey-pro\
**Created:** [October 28, 2022, 12:47pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319 "2022-10-28T12:47:57Z")\
**Posts on this page:** 20\
**Page:** 9

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**Author:** ![RobbyMoody](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robbymoody/32/35144_2.png) [@RobbyMoody](https://community.homey.app/u/RobbyMoody)\
**Post date:** [September 1, 2023, 8:20am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/161 "2023-09-01T08:20:05Z")

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Without a Homey flow. Roller was still moved through a PowerView schedule. So the limits disappeared just by importing the roller into Homey.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2023, 8:22am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/162 "2023-09-01T08:22:01Z")

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@RobbyMoody I’m trying to understand the issue.  
What do you mean by. importing into Homey?

Can you describe what you did, so I can try to reproduce maybe?

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**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [September 1, 2023, 8:57am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/163 "2023-09-01T08:57:06Z")

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Hi all

The powerview hub gen 3 is very expensive

Dies it work with other manufacturers also ( somfy for example ) or just luxaflex ?

I have somfy / luxaflex / brel … would be nixe if something can be combined …

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2023, 9:13am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/164 "2023-09-01T09:13:19Z")

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@Dennis_H74 luxaflex is a closed off ecosystem, so you can’t combine these products with other brands

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**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [September 1, 2023, 12:37pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/165 "2023-09-01T12:37:09Z")

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Okidokie …. Hub nr 3 then 😔

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**Author:** ![RobbyMoody](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robbymoody/32/35144_2.png) [@RobbyMoody](https://community.homey.app/u/RobbyMoody)\
**Post date:** [September 1, 2023, 3:16pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/166 "2023-09-01T15:16:10Z")

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Installing the PowerView app in Homey and adding my shades in ‘devices’ without  
making any flows.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2023, 4:21pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/167 "2023-09-01T16:21:54Z")

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@RobbyMoody also when you only add the hub and not the individual shades?

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**Author:** ![RobbyMoody](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robbymoody/32/35144_2.png) [@RobbyMoody](https://community.homey.app/u/RobbyMoody)\
**Post date:** [September 1, 2023, 6:13pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/168 "2023-09-01T18:13:27Z")

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Haven’t tried that. But to test I just reinstalled powerview and added the hub. Will see…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2023, 8:56pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/169 "2023-09-01T20:56:22Z")

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@RobbyMoody my guess is that that will work. In the powerview API there’s a strange behaviour which breaks the limits of a device (when controlling individually). It’s really unpredictable. Only adding the hub should be fine and you’ll be able to run Scenes from Homey 🙂

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<div class="post-metadata">

**Author:** ![RobbyMoody](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robbymoody/32/35144_2.png) [@RobbyMoody](https://community.homey.app/u/RobbyMoody)\
**Post date:** [September 3, 2023, 2:04pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/170 "2023-09-03T14:04:28Z")

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I believe you are right. Since I added just the hub but not the individual shades everything seems to work fine.  
Do you have any options to fix this issue? (Probably not because it’s API related…)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 3, 2023, 2:05pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/171 "2023-09-03T14:05:00Z")

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@RobbyMoody no unfortunately not. Already reported to Luxaflex

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<div class="post-metadata">

**Author:** ![RobbyMoody](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robbymoody/32/35144_2.png) [@RobbyMoody](https://community.homey.app/u/RobbyMoody)\
**Post date:** [September 16, 2023, 6:30am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/172 "2023-09-16T06:30:40Z")

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@martijnpoppen  
After two weeks the roller lost it’s limits again. So the bug is also present when only using scenes and not individual shades.  
Unfortunately this renders the Powerview app useless in my situation.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 16, 2023, 6:41am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/173 "2023-09-16T06:41:10Z")

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@RobbyMoody this is something i already send to HD. But no reply in that. Will have a check with what i can do

Can you send a report of the app to me?

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<div class="post-metadata">

**Author:** ![RobbyMoody](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robbymoody/32/35144_2.png) [@RobbyMoody](https://community.homey.app/u/RobbyMoody)\
**Post date:** [September 16, 2023, 7:22am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/174 "2023-09-16T07:22:40Z")

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I already removed the app from Homey…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 16, 2023, 7:25am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/175 "2023-09-16T07:25:06Z")

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@RobbyMoody alright !

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<div class="post-metadata">

**Author:** ![David\_bergqvist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_bergqvist/32/19097_2.png) [@David\_bergqvist](https://community.homey.app/u/David_bergqvist)\
**Post date:** [September 25, 2023, 7:28am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/176 "2023-09-25T07:28:55Z")

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Hi

im intressted to know why Powerview gen.3 from Hunter douglas/luxaflex dosent work with an Athom Homey Bridge?

Im in the market to buy a new Homey and i have read it only works with Homey Pro?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 25, 2023, 9:12am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/177 "2023-09-25T09:12:54Z")

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Hi @David_bergqvist  
I have a call with Hunter Douglas this wednesday about that topic 🙂

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<div class="post-metadata">

**Author:** ![Joe.ri](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joe.ri/32/78909_2.png) [@Joe.ri](https://community.homey.app/u/Joe.ri)\
**Post date:** [September 29, 2023, 10:15am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/178 "2023-09-29T10:15:12Z")

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Hello @martijnpoppen ! I am trying to add my shades. Within the homey app i cannot find them, so I need to enter the IP address of the hub; what I did, after that, I’m getting the following error: _Cannot read properties of null (reading ‘length’)_. Could you please help?

Diagnostisc report: 0149146a-d93a-4b0a-90fd-f1478a1e873a

 ![unnamed](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/1/210bff10ef73ffb3825628ea0d8f89c3b4bb12ad.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 29, 2023, 10:20am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/179 "2023-09-29T10:20:39Z")

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@Joe.ri Did you connect your Hub/Gateway first?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 29, 2023, 10:29am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/181 "2023-09-29T10:29:54Z")

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## New app update (LIVE: [2.7.2](https://homey.app/a/nl.luxaflex.powerview/)):

> **Changelog:**
> 
> **NEW:**  
> **1** : FIX: Shade pairing

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Powerview - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

[Previous page](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319.md?page=8)

[Next page](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319.md?page=10)
