# \[APP\]\[Pro\] Powerview- Luxaflex & Hunter Douglas **URL:** \ **Category:** Apps\ **Tags:** app, official, devices, flow, homey-pro\ **Created:** [October 28, 2022, 12:47pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319 "2022-10-28T12:47:57Z")\ **Posts on this page:** 20\ **Page:** 16
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 2:28pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/303 "2025-01-27T14:28:09Z")
Dear @martijnpoppen, I edited my question to English and here is the reportcode: d3b39592-5760-4a8f-b615-851c6747cb7a I first restarted the powerview app in Homey. After that I made him search for devices again and after the message in the screenshot, I created the report ![IMG_9247](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/146cd8bb812a5411e843d2fbb2775145e0914753.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 2:37pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/304 "2025-01-27T14:37:03Z")
@RVJ the powerview hub tries to find the shades on this address: [http://10.0.1.252/home/shades?refresh=true](http://10.0.1.252/home/shades?refresh=true) cam you validate if the IP is correct? and if homey can reach that IP ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 2:51pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/305 "2025-01-27T14:51:20Z")
That is the IP address of the second hub (the one I bought last week to act as an extra bridge, since the main hub was not enough to reach the whole house). The IP Address of the main hub is 10.0.1.249 (but that one is not found anymore by homey. Homey only finds the second one). By the way. I still have to change these addresses in my router, bevause I want their IP addresses to be fixed/static ones. But I haven’t had the time to do that yet. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 3:09pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/306 "2025-01-27T15:09:31Z")
@RVJ can you update the IP in the device settings of the hub in Homey? ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 3:26pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/307 "2025-01-27T15:26:09Z")
@martijnpoppen I just did that. Restarted the app after that and did another search for devices. Still no results. d99a7ee8-0be1-412a-bf7a-4b9980e99461 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 4:44pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/308 "2025-01-27T16:44:26Z")
@RVJ are Homey and Powerview in the same network? ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 5:34pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/309 "2025-01-27T17:34:44Z")
@martijnpoppen yes (off course). I am an IT guy myself, that’s why I am reaching out to you because this one issue is above my head. 😉. The Homey Pro has IP address 10.0.1.225 (and the extra homey bridge has 10.0.1.210). And besides that, the homey does see the powerview hub, just not the actual blinds. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 6:04pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/310 "2025-01-27T18:04:14Z")
@RVJ got you. Alright so can you check this url? and make sure to set the correct IP: [http://10.0.1.252/home/shades?refresh=true](http://10.0.1.252/home/shades?refresh=true) do you see any shades? ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 7:00pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/311 "2025-01-27T19:00:31Z")
@martijnpoppen not at first (since IP address 252 is from the second hub - the extra one) but when I changed it to 249 then i did get a result which I sent to you in the free text field of diagnostic report f285e50d-c673-4cd6-be4c-d334e1485b6a. In here I saw all the shades. So I thought, let’s try again, but stil no result in finding devices. ![IMG_9248](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/2/c29f5469aa478a1ebf885aa2abde8dca7956ffdd.jpeg) ![IMG_9249](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/296c3f73f78a3595dc950761ded824b555bd4399.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 7:03pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/312 "2025-01-27T19:03:40Z")
@rvj it doesn’t look like you updated the ip of the hub in homey it’s still on 252 ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 7:23pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/313 "2025-01-27T19:23:46Z")
@martijnpoppen I did update it this afternoon. Immediately after we saw that it was the wrong one. And since than the powerview app in the homey show this ![IMG_9250](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/7/67024af25c3434300b565d64fb2b7bfc5dccc7bb.jpeg) I Think the app itself is not updating it in the background eventhough the advanced settings say that it has changed. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 7:27pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/314 "2025-01-27T19:27:45Z")
@RVJ did you already try to restart the app ? ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 27, 2025, 7:39pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/315 "2025-01-27T19:39:49Z")
@martijnpoppen Yes, multiple times. Directly after the manual IP change, also after your refresh URL and somewhere in between also. And just now again. No change in discovering devices. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2025, 8:33pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/316 "2025-01-27T20:33:50Z")
@RVJ can you do the following: - restart app - Try to add devices - Send new report. ---
**Author:** ![RVJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvj/32/126304_2.png) [@RVJ](https://community.homey.app/u/RVJ)\ **Post date:** [January 28, 2025, 12:11pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/317 "2025-01-28T12:11:25Z")
@martijnpoppen sorry for the late response but yesterday I did not have the time anymore to do that. I just did the exact steps you asked (I restarted the app, twice even, I searched again for new devices) and this time it did find my eight devices. How is this possible? Since yesterday I also restarted the app multiple times (even after changing the IP manually). The shades are now responding again. The only thing I do not understand yet is why position 2 of my vertical shades (lamellen) is not responding at all. I can’t change the pivot position of the vertical shades, bur position 1 (close or open) works perfectly now. Here is the diagnostic report: d6656156-d3b9-4ba5-bdc3-c5ef06797840 ---
**Author:** ![Erik\_Rutten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_rutten/32/121271_2.png) [@Erik\_Rutten](https://community.homey.app/u/Erik_Rutten)\ **Post date:** [January 28, 2025, 9:30pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/318 "2025-01-28T21:30:53Z")
Hi, I recently installed Luxaflex Powerview Venetian blinds. They show up in Homey Pro and I can change the high low position. Changing the tilt position is however not possible. I can add Position 2 as a slider, but nothing is happening when I change the slider. It’s not possible to add the tilt position as a slider. Can you help? Rgds, Erik Rutten ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 28, 2025, 9:38pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/319 "2025-01-28T21:38:08Z")
@Erik_Rutten you can change the type of motor in the device settings. So there you can select which motor should be controlled by the first slider and which by the second ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 28, 2025, 9:39pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/320 "2025-01-28T21:39:04Z")
@RVJ glad to hear it works For you actually the same as I send above Edit the motor in the device settings ---
**Author:** ![Erik\_Rutten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_rutten/32/121271_2.png) [@Erik\_Rutten](https://community.homey.app/u/Erik_Rutten)\ **Post date:** [January 28, 2025, 10:02pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/321 "2025-01-28T22:02:10Z")
Hi Martijn, Ok, thx, where can I find the menu to change the device settings? Rgds, Erik ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 28, 2025, 10:10pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/322 "2025-01-28T22:10:43Z")
@Erik_Rutten in the device itself. Settings wheel right top ![IMG_2513](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0eea2582995584b6f1893376cd90c0ab828d601d.jpeg) [Previous page](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319.md?page=15) [Next page](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319.md?page=17)