# \[APP\]\[Pro\] Powerview- Luxaflex & Hunter Douglas **URL:** \ **Category:** Apps\ **Tags:** app, official, devices, flow, homey-pro\ **Created:** [October 28, 2022, 12:47pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319 "2022-10-28T12:47:57Z")\ **Posts on this page:** 20\ **Page:** 13
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 5, 2024, 9:40pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/242 "2024-01-05T21:40:09Z")
Thanks for the update @Mark_Wittens ---
**Author:** ![Eddie\_klusser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddie_klusser/32/68681_2.png) [@Eddie\_klusser](https://community.homey.app/u/Eddie_klusser)\ **Post date:** [March 26, 2024, 6:56pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/243 "2024-03-26T18:56:48Z")
1bb39ba2-980c-40ce-9b11-a941e7a89961 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 26, 2024, 6:57pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/244 "2024-03-26T18:57:59Z")
Hi @Eddie_klusser Please explain your issue. Only sending a code is not that helpful ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 26, 2024, 6:59pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/245 "2024-03-26T18:59:12Z")
@Eddie_klusser as far as i see in your logs you should update your IP address in the Powerview hub in the device settings in Homey ---
**Author:** ![Eddie\_klusser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddie_klusser/32/68681_2.png) [@Eddie\_klusser](https://community.homey.app/u/Eddie_klusser)\ **Post date:** [March 26, 2024, 7:15pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/246 "2024-03-26T19:15:15Z")
It was quite hard to configure the module. The gateway was only findable with ip adres ending with .031. Afther restart i was lucky to find my screens. Ater this i had to remove the 0 of the ip adrss. Now the only problem still occurs is that the module couldn’t find my scenes. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 26, 2024, 9:46pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/247 "2024-03-26T21:46:03Z")
@Eddie_klusser because the ip is not correct. According to your report. So make sure to set the proper ip You can verify if the url is correct by filling in your ip and go to this url: [http://192.168.178.031/home/scenes](http://192.168.178.031/home/scenes) The above link is your current IP which you set which looks in correct ---
**Author:** ![Quakerix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quakerix/32/10155_2.png) [@Quakerix](https://community.homey.app/u/Quakerix)\ **Post date:** [April 11, 2024, 10:01am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/248 "2024-04-11T10:01:56Z")
@martijnpoppen according to your todo list: - [[APP][Pro] Powerview- Luxaflex & Hunter Douglas - #3 by martijnpoppen](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/3) it says Homey SDK3 on your todo list. But if I check the app on the store, it says there’s Homey Pro support: - [Powerview® App voor Homey | Homey](https://homey.app/nl-nl/app/nl.luxaflex.powerview/Powerview%C2%AE/) Is it just a not updated forum post? I’m currently investigating what to buy. And if I buy something I need to know that the Homey integration is properly working. Thanks for your answers in advance. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 11, 2024, 11:22am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/249 "2024-04-11T11:22:22Z")
@Quakerix ah i didn’t update that post indeed. It’s available for all Homey Pro’s Edit: update the post 😉 Edit2: fyi If you see that a app requires Homey 5.0.0 or higher it will be a SDK3 app ---
**Author:** ![Quakerix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quakerix/32/10155_2.png) [@Quakerix](https://community.homey.app/u/Quakerix)\ **Post date:** [April 11, 2024, 12:07pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/250 "2024-04-11T12:07:15Z")
@martijnpoppen And is a hub required or can the curtains be connected directly? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 11, 2024, 1:24pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/251 "2024-04-11T13:24:32Z")
@Quakerix you need the hub. I’m talking with HD to check if it possible to talk via BLE, but my guess is that will not happen. So yes, you need the hub. ---
**Author:** ![Dick\_J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dick_j/32/79161_2.png) [@Dick\_J](https://community.homey.app/u/Dick_J)\ **Post date:** [July 29, 2024, 1:21pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/252 "2024-07-29T13:21:04Z")
This week I received my shades and only now found out that a hub is needed although: -The shades are controlled by BLE through the smartphone app - HP23 has Bluetooth capabilities. So I would think that transmitting the right messages would control the shades. What is preventing that? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 29, 2024, 1:23pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/253 "2024-07-29T13:23:09Z")
Hi @Dick_J Yes the requirement of the Hub is listed on the app page: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/7/07b3fffa8cc27669d8aadb08739d9bb48b8f0c61.jpeg) The PowerView hub dictates the BLE communication. Currently there’s no support to do this via BLE via Homey. I already talked with Hunter Douglas about that but currently that’s not possible ---
**Author:** ![Ad\_de\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ad_de_visser/32/113153_2.png) [@Ad\_de\_Visser](https://community.homey.app/u/Ad_de_Visser)\ **Post date:** [August 28, 2024, 12:16pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/254 "2024-08-28T12:16:48Z")
Hi, I recently purchases several Sunway shades. I have connected these via the Powerview app and also want to integrate this with my Homey Pro. I have installed the Powerview App in Homey. Choosing to add a device via the Powerview app (in Homey), lets me choose between several types, e.g. an Powerview gen 1 & 2 hub or a Powerview gen 3 Gateway. When I choose the latter, I am ask to provide the IP-address for the Powerview **Hub**. Then, after the installation is completed, my shades do not appear. Can you help me with this topic. Is this perhaps a software error (not asking for the IP address of the gateway but of the hub)? ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [August 28, 2024, 1:06pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/255 "2024-08-28T13:06:14Z")
Maybe you have to add the “Powerview Gen3 windows covering (requires gateway) too? ---
**Author:** ![Ad\_de\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ad_de_visser/32/113153_2.png) [@Ad\_de\_Visser](https://community.homey.app/u/Ad_de_Visser)\ **Post date:** [August 29, 2024, 10:07am UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/257 "2024-08-29T10:07:40Z")
indeed, that seemed to do the trick. And removing the Homey Pro from ethernet and connecting it to the same WiFi network as the Powerview Gateway. ---
**Author:** ![Mike\_Bouwman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike_bouwman/32/113030_2.png) [@Mike\_Bouwman](https://community.homey.app/u/Mike_Bouwman)\ **Post date:** [September 3, 2024, 8:01pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/258 "2024-09-03T20:01:26Z")
I have the same problem. My homey is connected to a LAN network and the gateway to the wifi. Is that a problem? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 3, 2024, 8:08pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/259 "2024-09-03T20:08:15Z")
Hi @Mike_Bouwman Please reproduce the issue and send a diagnostic report ---
**Author:** ![Mike\_Bouwman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike_bouwman/32/113030_2.png) [@Mike\_Bouwman](https://community.homey.app/u/Mike_Bouwman)\ **Post date:** [September 4, 2024, 6:10pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/260 "2024-09-04T18:10:56Z")
Hi @martijnpoppen I have a code for the diagnostic report: C3B787D8. Does that help you? Kind regards, Mike Bouwman ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 4, 2024, 6:58pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/261 "2024-09-04T18:58:05Z")
@Mike_Bouwman this is an English thread. Please translate your post The report you’re sending is for Athom employees You can find the diagnostic report option at the apps section in the homey app or webapp ---
**Author:** ![Mike\_Bouwman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike_bouwman/32/113030_2.png) [@Mike\_Bouwman](https://community.homey.app/u/Mike_Bouwman)\ **Post date:** [September 4, 2024, 7:41pm UTC](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319/262 "2024-09-04T19:41:51Z")
@martijnpoppen If all goes well, I have now sent a diagnostic report to the app developer. the code for this is: bdccc9a6-b0e1-446c-ac0c-9b8f6c14771f [Previous page](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319.md?page=12) [Next page](https://community.homey.app/t/app-pro-powerview-luxaflex-hunter-douglas/71319.md?page=14)