# \[APP\]\[Pro\] Polestar **URL:** \ **Category:** Apps\ **Tags:** app, tools, flow, homey-pro, advancedflow\ **Created:** [November 19, 2023, 12:11pm UTC](https://community.homey.app/t/app-pro-polestar/95083 "2023-11-19T12:11:43Z")\ **Posts on this page:** 12\ **Page:** 12
**Author:** ![Mark\_Beech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_beech/32/163752_2.png) [@Mark\_Beech](https://community.homey.app/u/Mark_Beech)\ **Post date:** [May 9, 2026, 10:46am UTC](https://community.homey.app/t/app-pro-polestar/95083/223 "2026-05-09T10:46:28Z")
Heres the console log ![Screenshot 2026-05-09 at 11.43.42](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/b/ab9d76355f79d7099499e0157893e0ed031fac74.png) ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [May 14, 2026, 2:36pm UTC](https://community.homey.app/t/app-pro-polestar/95083/224 "2026-05-14T14:36:14Z")
Can you send me an app diagnostic report through the app settings? these screenshots dont show anything usefull ---
**Author:** ![Mark\_Beech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_beech/32/163752_2.png) [@Mark\_Beech](https://community.homey.app/u/Mark_Beech)\ **Post date:** [May 14, 2026, 3:02pm UTC](https://community.homey.app/t/app-pro-polestar/95083/225 "2026-05-14T15:02:44Z")
Sent - bbacc440-fa38-4885-a418-f8c1366f9b98 ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [May 14, 2026, 9:06pm UTC](https://community.homey.app/t/app-pro-polestar/95083/226 "2026-05-14T21:06:40Z")
check out the test version to see if it fixes your problem. ---
**Author:** ![Mark\_Beech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_beech/32/163752_2.png) [@Mark\_Beech](https://community.homey.app/u/Mark_Beech)\ **Post date:** [May 15, 2026, 7:10am UTC](https://community.homey.app/t/app-pro-polestar/95083/227 "2026-05-15T07:10:33Z")
Awesome, that works. Can now see both cars! Thanks for your time in looking into this issue, i appreciate it ---
**Author:** ![Michael\_Stephens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_stephens/32/120715_2.png) [@Michael\_Stephens](https://community.homey.app/u/Michael_Stephens)\ **Post date:** [June 12, 2026, 8:10am UTC](https://community.homey.app/t/app-pro-polestar/95083/228 "2026-06-12T08:10:42Z")
Is the App having issues connecting to Polestar’s cloud service? In my Polestar 4 the Homey App is currently reporting the car’s latitude and longitude as 0,0 (off the coast of Africa…). The official Polestar App on my phone is correctly reporting the car’s location, so telemetry appears to be working between the car and Polestar’s cloud. ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [June 12, 2026, 6:39pm UTC](https://community.homey.app/t/app-pro-polestar/95083/229 "2026-06-12T18:39:00Z")
I tested it on mine, also a P4. But mine is still updating. ---
**Author:** ![Michael\_Stephens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_stephens/32/120715_2.png) [@Michael\_Stephens](https://community.homey.app/u/Michael_Stephens)\ **Post date:** [June 13, 2026, 6:07am UTC](https://community.homey.app/t/app-pro-polestar/95083/230 "2026-06-13T06:07:43Z")
I worked it out. About a week ago I changed the email address associated with my Polestar account. However, simply updating the email address and re-entering the password into the Polestar Homey App didn’t resolve the connection issue. I had to uninstall the Polestar Homey app and then re-install it. Now it is working again. ---
**Author:** ![Michael\_Stephens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_stephens/32/120715_2.png) [@Michael\_Stephens](https://community.homey.app/u/Michael_Stephens)\ **Post date:** [June 13, 2026, 6:11am UTC](https://community.homey.app/t/app-pro-polestar/95083/231 "2026-06-13T06:11:22Z")
Hi Vincent, Can I suggest that the Polestar Homey app flow cards make use of the Error ports? Even though the Debug panel in the app configuration, highlighted that there was an authorisation type error (incorrect account details), the flow cards happily continue in the flows. With the error ports working, I could catch the connection issue. ---
**Author:** ![Eibo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eibo/32/16812_2.png) [@Eibo](https://community.homey.app/u/Eibo)\ **Post date:** [July 1, 2026, 6:57pm UTC](https://community.homey.app/t/app-pro-polestar/95083/232 "2026-07-01T18:57:29Z")
Had the same issue as Michael\_Stephens where I had to change e-mail address on my Polestar account. Had to delete the old Polestar device and create a new. My advanced flow for my Polestar off course changed device id and screwed up my flow. This script updated my flow and fixed the grayed out attributes and variables (sorry for my Norwegian comments in the script): ```auto // === CONFIG === const OLD_DEVICE_ID = "757d8b23-5ffb-4d4a-89c8-263c271103d7"; // gammel ID const DEVICE_NAME = "Polestar"; // navnet på enheten i Homey // === FINN NY DEVICE === const devices = await Homey.devices.getDevices(); const polestar = Object.values(devices).find(d => d.name.includes(DEVICE_NAME) ); if (!polestar) { throw new Error("Fant ikke Polestar-enhet"); } console.log("Ny Polestar device ID:", polestar.id); // === HENT ALLE ADVANCED FLOWS === const af = await Homey.flow.getAdvancedFlows(); const flows = Object.values(af.flows || af); console.log(`Antall flows: ${flows.length}`); // === OPPDATER FLOWS === for (const flow of flows) { let json = JSON.stringify(flow); // Sjekk om flow refererer til gammel device-ID if (json.includes(OLD_DEVICE_ID)) { console.log(`Oppdaterer flow: ${flow.name}`); // Erstatt gammel ID med ny const updatedJson = json.replace( new RegExp(OLD_DEVICE_ID, "g"), polestar.id ); const updatedFlow = JSON.parse(updatedJson); await Homey.flow.updateAdvancedFlow({ id: flow.id, advancedflow: updatedFlow }); console.log(`Flow oppdatert: ${flow.name}`); } } console.log("Ferdig! Alle relevante flows er oppdatert."); ``` ---
**Author:** ![Joost\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost_e/32/122056_2.png) [@Joost\_E](https://community.homey.app/u/Joost_E)\ **Post date:** [August 30, 2026, 7:58pm UTC](https://community.homey.app/t/app-pro-polestar/95083/233 "2026-08-30T19:58:33Z")
Hi, I get this error, some any idea what to do? “could not decrypt using salt, network changed?” ---
**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\ **Post date:** [August 31, 2026, 6:33am UTC](https://community.homey.app/t/app-pro-polestar/95083/234 "2026-08-31T06:33:40Z")
Then your network config changed, wifi first or utp first, use the repair wizard to use your hardware keys to reencrypt the password [Previous page](https://community.homey.app/t/app-pro-polestar/95083.md?page=11)