# \[APP\]\[Pro\] Philips Air Purifiers & Humidifier app - Healthy air, always **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [July 7, 2020, 8:34pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151 "2020-07-07T20:34:43Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [December 19, 2023, 9:18pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/102 "2023-12-19T21:18:54Z")
1. I can’t turn on the child lock in your app. 2. If I turn the child lock “on” on the Philips Device or in the Philips app and if your homey app has updated, then child lock is on in Homey. And Then I can switch child lock in Homey off. What’s do you mean with lights? Button lights? ![Screenshot_20231219_221520_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29ba364755d4eb408e564e377dc1d325f49043f6.jpeg) Is that what you mean? Nothing happens with the light. Thank you for your effort ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [December 19, 2023, 9:23pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/103 "2023-12-19T21:23:39Z")
I tried to do this one light intensity [com.athom.philipsair/.homeycompose/capabilities/light\_intensity.json at master · biemond/com.athom.philipsair · GitHub](https://github.com/biemond/com.athom.philipsair/blob/master/.homeycompose/capabilities/light_intensity.json) ---
**Author:** ![Patrick\_Dankers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_dankers/32/94965_2.png) [@Patrick\_Dankers](https://community.homey.app/u/Patrick_Dankers)\ **Post date:** [December 20, 2023, 8:06am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/104 "2023-12-20T08:06:52Z")
Awesome work Edwin! Also just got the AC3737/10, will keep an eye out for updates 🙂 What is not working on my end are; In the “Dash” - Current Allergen Index - Current Gas (TVOC) - Active Carbon Replace in - Water level On the “Card” - Humidification - Light Level Ring - Target Humidity - Purifier Mode - Display Mode - Fan Speed - Current Allergen Index - Current Gas (TVOC) - Water level I am not using it in flows yet, I am still getting to know the device (only arrived last night) But feel free to let me know if I can test anything later on 😉 ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [December 20, 2023, 8:52am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/105 "2023-12-20T08:52:17Z")
nice, can you send me a diagnostic report. Will check what it is using for communication protocol? Do you have some vpn so I can try it with you. ---
**Author:** ![Patrick\_Dankers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_dankers/32/94965_2.png) [@Patrick\_Dankers](https://community.homey.app/u/Patrick_Dankers)\ **Post date:** [December 20, 2023, 9:23am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/106 "2023-12-20T09:23:27Z")
Hi there, Ok a bit new to diagnostic reports, but I guess you mean; [https://support.homey.app/hc/en-us/articles/360013177034-Creating-a-Diagnostics-Report-ID-for-Homey-Pro](https://support.homey.app/hc/en-us/articles/360013177034-Creating-a-Diagnostics-Report-ID-for-Homey-Pro) In that case; 324426C4 Also made on from the homey \> app \> send diagnostics In that case; ff86dd14-2597-4b24-be15-e05c8cee9330 VPN, nope currently have not setup, and am writing this from work. If that makes live easier let me try and set that up in the coming days so you can debug/play with the AC3737/10. ---
**Author:** ![Patrick\_Dankers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_dankers/32/94965_2.png) [@Patrick\_Dankers](https://community.homey.app/u/Patrick_Dankers)\ **Post date:** [December 22, 2023, 6:03pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/107 "2023-12-22T18:03:11Z")
Hi Edwin, Did some testing using homey and the app; - Turn off works - Turn on does not work. - Light level changes do not work. - Humidification detection does not work. - Target Humidity does not work. Using “Then” cards only Turn off works. Changing modes (auto, speed1, speed2, turbo, night/sleep) does not work. Same for turning on the device or changing the humidification level. Let me know if I can help in debugging in any other way. Not sure how I should setup the VPN, but feel free to let me know. ---
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [February 2, 2024, 7:17pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/108 "2024-02-02T19:17:04Z")
Hi @Edwin_Biemond, Are there any plans for an update for AC3737? Thanks ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [February 2, 2024, 7:50pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/109 "2024-02-02T19:50:52Z")
for now I guess not , I don’t see anything on github plus I don’t have this device so I cannot fully support it. Do you have a vpn so I can test everything? ---
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [February 2, 2024, 9:00pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/110 "2024-02-02T21:00:06Z")
I’ll try to set it up for you later. I’ve only done it for myself so far ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [February 15, 2024, 6:32pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/111 "2024-02-15T18:32:25Z")
if you have an AC3737 please try this 1 , thanks @RudolfT for your support and vpn. > **[Philips Air](https://homey.app/en-us/app/com.athom.philipsair/Philips-Air/test/)** > > Healthy air, always ---
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [February 15, 2024, 6:39pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/112 "2024-02-15T18:39:27Z")
Big thank to you 👍 @Edwin_Biemond ---
**Author:** ![Patrick\_Dankers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_dankers/32/94965_2.png) [@Patrick\_Dankers](https://community.homey.app/u/Patrick_Dankers)\ **Post date:** [February 17, 2024, 3:38pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/113 "2024-02-17T15:38:33Z")
Thanks both of you, sadly I am not so savvy yet when it comes to both Homey and VPNs and the like but this test version is wonderful 🙂 Keep up the wondeful work Edwin, much appreciated! ---
**Author:** ![mrtnbsm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrtnbsm/32/74107_2.png) [@mrtnbsm](https://community.homey.app/u/mrtnbsm)\ **Post date:** [June 10, 2024, 5:41pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/114 "2024-06-10T17:41:49Z")
![1000038922](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d21c9c6b14bd6c973bd89e3230c1b7ca056e323b.jpeg) Hi Edwin, Do you know if the AC0650/10 model (2022) is supported? I’ve tried to add it, but it doesn’t seem to be working. Thanks in advance! ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [June 10, 2024, 6:21pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/115 "2024-06-10T18:21:12Z")
let me check, can you send me a report.? ---
**Author:** ![mrtnbsm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrtnbsm/32/74107_2.png) [@mrtnbsm](https://community.homey.app/u/mrtnbsm)\ **Post date:** [June 10, 2024, 9:46pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/116 "2024-06-10T21:46:36Z")
54d51fca-ce76-45c3-8a67-2d134ae3a183 Thanks! ---
**Author:** ![Jan-Marten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-marten/32/79000_2.png) [@Jan-Marten](https://community.homey.app/u/Jan-Marten)\ **Post date:** [June 26, 2024, 10:39pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/117 "2024-06-26T22:39:17Z")
Hi, I bought a Philips AC1715/11 and added it to the app on Homey Pro Early 2023 but can’t get it to work. It won’t show any values or react when i try to control it. Could you please help me out? ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [June 27, 2024, 7:32am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/118 "2024-06-27T07:32:36Z")
can you send me a diagnostic report? will take a look at it. ---
**Author:** ![Patrick\_Dankers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_dankers/32/94965_2.png) [@Patrick\_Dankers](https://community.homey.app/u/Patrick_Dankers)\ **Post date:** [June 27, 2024, 9:20am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/119 "2024-06-27T09:20:01Z")
I have an AC0650/10 model (2022) as well which we added to a sleeping room. I’ll try and get you a report tonight, if you can look into supporting it that would be awesome again Edwin! ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [June 27, 2024, 11:49am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/120 "2024-06-27T11:49:26Z")
yep AC0650/10 is an issue , I think it is stripped version of AC0850/11 I and others tried before but this device never responds back. see [Adding AC0650/10 · Issue #101 · kongo09/philips-airpurifier-coap · GitHub](https://github.com/kongo09/philips-airpurifier-coap/issues/101) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [June 27, 2024, 12:00pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/121 "2024-06-27T12:00:29Z")
I added my Philips AC1715/11 last Friday and I had no problems. Please note that the app has a poll interval of 2 minutes. [Previous page](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151.md?page=5) [Next page](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151.md?page=7)