# \[APP\]\[Pro\] Philips Air Purifiers & Humidifier app - Healthy air, always

**URL:** <https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151>\
**Category:** Apps\
**Tags:** app\
**Created:** [July 7, 2020, 8:34pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151 "2020-07-07T20:34:43Z")\
**Posts on this page:** 20\
**Page:** 5

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**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 8:15am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/81 "2023-12-07T08:15:28Z")

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thanks for the report, it seems your data I got back looks like this [Support request for model AMF765/10 · Issue #63 · kongo09/philips-airpurifier-coap · GitHub](https://github.com/kongo09/philips-airpurifier-coap/issues/63#issuecomment-1599255280)

will try to make a new test version ,based on this data.

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**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 8:29am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/82 "2023-12-07T08:29:01Z")

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Thanks in advance

Best wishes  
Rudy

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 9:07am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/83 "2023-12-07T09:07:09Z")

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can you try this if you see any values on the device , plus only support on / off for now [Philips Air | Homey](https://homey.app/a/com.athom.philipsair/test/)

plus send me a diagnostic report after a few minutes.

it will be a lot of trail and error.

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**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 9:25am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/85 "2023-12-07T09:25:26Z")

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New report. e62eb7d7-23fd-4226-b923-a64d1511d35f

Yes, I see some values

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 9:27am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/86 "2023-12-07T09:27:53Z")

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I can turn the device off but not on

 ![Screenshot_20231207_102653_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/4/64230feb7f64af2e2e41eb52d811b71df0086a25.jpeg)

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 10:21am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/87 "2023-12-07T10:21:16Z")

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let me check, I see pre-filter is probably not correct and see some issue on child lock.

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**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 10:33am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/88 "2023-12-07T10:33:03Z")

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new version to test , where I fix child lock and the filter replacement [Philips Air | Homey](https://homey.app/a/com.athom.philipsair/test/)

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 10:43am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/89 "2023-12-07T10:43:48Z")

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Report. 3da929b1-e3af-4a24-b401-f42ffc5088ec

Now I see this.

 ![Screenshot_20231207_113846_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/69e36fd67561609952ccf900dc35d655bc7860ed.jpeg)  
 ![Screenshot_20231207_113841_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/4/44bc9002cafc9a823b4aed5b0266f94dbbbe7029.jpeg)

I think the Filter replacement is correct.  
But the child lock I think doesn’t work. Nothing happens

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 10:48am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/90 "2023-12-07T10:48:16Z")

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for child lock I saw errors on retrieving , I did not do this action besides power .

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 10:56am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/91 "2023-12-07T10:56:02Z")

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I see the power issue, it is using the old code.

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 11:11am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/92 "2023-12-07T11:11:46Z")

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can you try power again [Philips Air | Homey](https://homey.app/a/com.athom.philipsair/test/) let see if it updates 1st the last update time after that do power off and on.

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 11:28am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/93 "2023-12-07T11:28:26Z")

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Report. 55dfb357-c8db-47df-bdb2-7150cfcb7c3e

I don’t quite understand how do you mean.  
Power on off in the app? If yes, does not work. I can turn off, but not on.

 ![Screenshot_20231207_122504_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a92ab73df29a8f95fbef21e4adeab8725a63b769.jpeg)

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 7, 2023, 11:37am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/94 "2023-12-07T11:37:45Z")

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ok , can you try from a flow action.

interesting, maybe off is really off and you need to press a button also. weird. at least it responds to 1 at least with a success

or you are too fast in enabling it again

```auto
[Driver:deviceCoap2] [Device:b861c553-4070-47b6-8c6c-2124dc833c2a] {
  id: 'lm146',
  ipkey: '192.168.',
  energy_value_off: 1,
  energy_value_on: 19
}
key D03102
value 1
settings {"id":"lm146","ipkey":"192.168.178.44","energy_value_off":1,"energy_value_on":19}
setValueDataCoap 
-------------------
tryToConnect 
55998075
-------------------
messageString {"state":{"desired":{"CommandType":"app","DeviceId":"","EnduserId":"1","D03102":"0"}}}
-------------------
{"status":"success"}
-------------------
messageString {"state":{"desired":{"CommandType":"app","DeviceId":"","EnduserId":"1","D03102":"1"}}}
-------------------
{"status":"success"}
-------------------

```

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 12:33pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/95 "2023-12-07T12:33:11Z")

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I try with a flow

 ![Screenshot_20231207_132448_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a6e9a2d628d460bb421ab441ebdd0a549a88191.jpeg)  
It can turn off the device. If I turn on, just only the button is turned on, but not the device.

In the screenshot below, What happens in the area marked in red?

 ![Screenshot_20231207_132204_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/9/09b45fcf99ca2660c47963252e3d73849e021a0e.jpeg)

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 1:11pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/96 "2023-12-07T13:11:53Z")

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Report: 8e62c5c5-74c1-4574-8893-0367922944a3

I don’t understand why does this happen? The device is allways off!  
When I turn on the button in app, after a few seconds or minutes, the device is turned off by Philips air. But only the button is turned off.

 ![Screenshot_20231207_140133_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e5c9e9b62469562b1ca013012bb07636d017b91.jpeg)

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 7, 2023, 1:22pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/97 "2023-12-07T13:22:14Z")

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I understand better now.  
When I turn on the device with the Philips air app, then the device turns on. In Homey app, the button is also set to On.

 ![Screenshot_20231207_141821_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/2/c2c8f1efcdd813868518b6277f66c60826edd327.jpeg)

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<div class="post-metadata">

**Author:** ![Stef\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stef_peeters/32/11548_2.png) [@Stef\_Peeters](https://community.homey.app/u/Stef_Peeters)\
**Post date:** [December 13, 2023, 9:09am UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/98 "2023-12-13T09:09:06Z")

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I set static IP addresses to all devices or do you want me to check something else with checking the IP dhcp?

What do you want me to check with my wifi? I do not experience any problems with my wifi on other devices. I use Netgear Orbi Mesh for my wifi network. All devices and Homey are on the same network.

Pulling the plug of the purifier for 10 seconds did not result into an update of all monitoring values.

Thank you for your help!

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<div class="post-metadata">

**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\
**Post date:** [December 19, 2023, 6:22pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/99 "2023-12-19T18:22:29Z")

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I try the latest version 1.0.17.  
Unfortunately, I haven’t noticed any changes.  
The same, I can’t turn the device on.

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 19, 2023, 8:35pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/100 "2023-12-19T20:35:34Z")

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what about child lock and lights?

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [December 19, 2023, 8:37pm UTC](https://community.homey.app/t/app-pro-philips-air-purifiers-humidifier-app-healthy-air-always/32151/101 "2023-12-19T20:37:58Z")

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yes , ok mesh maybe it is not the best, do you have separate 2.4 wifi sid, not combined with 5 and hope no conflicts with neighbours.

but send me a diagnostic report. will see what it shows to us.

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