# \[App\]\[Pro\] PaperTrails Log - Advanced Logging and SysLog **URL:** \ **Category:** Apps\ **Tags:** app, official, tools\ **Created:** [August 14, 2018, 9:50pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40 "2018-08-14T21:50:57Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [January 9, 2020, 9:02am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/41 "2020-01-09T09:02:34Z")
I have just installed Papertrails from the “homeybackup.web.app” but it crashes every time it runs. Homey says it has sent a report so hope it contains some useful information. P.S. Backup looks good from first impressions 👍 ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 9, 2020, 9:12am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/42 "2020-01-09T09:12:47Z")
Hi, Thanks for trying and your msg. Only Issue I get Crashreports if you open the Log viewer and then restart the Papertrails App… Homey doesn’t like that. (annoying, could not get it fixed and no big deal for me at that moment ) Workaround is Close the Log viewer and Start Papertrails App. Then it should keep running Until you restart Homey or the App and have the log viewer open. I have it on my list and will look into a solution soon. O, And Thanks for the compliment about Backup 😉 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [January 9, 2020, 9:20am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/43 "2020-01-09T09:20:05Z")
I did indeed have the log viewer open as I had just pushed Papertrails to my Homey form the Backup web app and that automatically switched to the viewer. By coincidence Homey just updated to rc-7 which made it reboot and Papertrails seems to be working now. Probably because I didn’t have the log viewer open when it rebooted. Thanks for the prompt reply. ---
**Author:** ![M\_a\_r\_c\_o](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_a_r_c_o/32/146_2.png) [@M\_a\_r\_c\_o](https://community.homey.app/u/M_a_r_c_o)\ **Post date:** [January 11, 2020, 9:40pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/44 "2020-01-11T21:40:45Z")
Every time I change the syslog settings to my syslog server ip and other syslog settings they are not saved. Always back to “default” settings and 127.0.0.1 as syslog server ip address. Homey version is 3.20 ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 11, 2020, 9:56pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/45 "2020-01-11T21:56:28Z")
Hi @M_a_r_c_o Is this new or has it worked before? What version is your Papertrails app? I just tested latest versio on a clean Homey and it works for me, when do you lose te setting? (Restart app, Restart Homey, PtP ? just waiting for… ) Can you send a Log from the App after setting the information? Then restart the app and send a 2nd log ? ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [January 15, 2020, 9:01am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/46 "2020-01-15T09:01:33Z")
Hi @Dijker, isn’t it longer possible to send the Log with Mail when it is trunced? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 15, 2020, 7:15pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/47 "2020-01-15T19:15:51Z")
I still use this with the Email sender app. ---
**Author:** ![M\_a\_r\_c\_o](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_a_r_c_o/32/146_2.png) [@M\_a\_r\_c\_o](https://community.homey.app/u/M_a_r_c_o)\ **Post date:** [January 16, 2020, 9:04pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/48 "2020-01-16T21:04:04Z")
Hello @Dijker Sorry for the delay > [@Dijker](#): > > s this new or has it worked before? What version is your Papertrails app? > I just tested latest versio on a clean Homey and it works for me, when do you lose te setting? (Restart app, Restart Homey, PtP ? just waiting for… ) > > Can you send a Log from the App after setting the information? > Then restart the app and send a 2nd log ? App version 0.6.3 currently but also before this version. It has not worked for me (I think), I loose settings as soon as I exit the COnfiure App, no reboot of app of Homey is needed for it. I go to configure app, change IP address, go back twice, go into App configuration again and its again 127.0.0.1. Tried what you asked, and will send you the codes. But! I removed the app from the Homey and reinstalled the app and now it seems to work properly. ---
**Author:** ![anon61197305](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@anon61197305](https://community.homey.app/u/anon61197305)\ **Post date:** [July 14, 2020, 1:23pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/51 "2020-07-14T13:23:01Z")
I would like to config syslog, but I am not sure how to create a rule for this? What is the log-format? ![Schermafbeelding 2020-07-14 om 15.21.43](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/6/a68f8ac3f54836b307df1f3f5be3f267ffaa8e5c.png) ---
**Author:** ![Rune\_Mesel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rune_mesel/32/17017_2.png) [@Rune\_Mesel](https://community.homey.app/u/Rune_Mesel)\ **Post date:** [December 14, 2020, 8:35pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/53 "2020-12-14T20:35:08Z")
Hi I am exploring Homey and its possibilities 🙂 .- and need logging. Still a beginner and need tips for how to enable SYSLOG forwarding in Papertrails Log. I have set up and account in Solarwinds/Papertrails, and created a log destination of : ```auto logs3.papertrailapp.com:18605 ``` In PaperTrails Log I need to supply IP adress to Syslogserver, and a port Where do I find the IP adress, and is 18605 the port ? Greatfull if anyone can help 🙂 Best regard Rune Mesel ---
**Author:** ![pmeester](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pmeester/32/17275_2.png) [@pmeester](https://community.homey.app/u/pmeester)\ **Post date:** [December 27, 2020, 10:56am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/54 "2020-12-27T10:56:03Z")
Hello @Dijker , Thanks for providing this functionality. Which I do not understand well enough. My first question: I set up a papertrail account and am now looking for the app to send the logs to my papertrail account. Is that at all possible? The reason I would like to so that is that the Papertrail website offers tools to work with the logs. Thanks again. Paul ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 27, 2020, 11:03pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/55 "2020-12-27T23:03:10Z")
> [@pmeester](#): > > My first question: I set up a papertrail account and am now looking for the app to send the logs to my papertrail account. Is that at all possible? Yep, set the Syslog logging from settings in Papetrails Log on Homey to the Log… and port number from your account on [https://papertrailapp.com/](https://papertrailapp.com/) and start logging. ---
**Author:** ![Koos\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koos_hendriks/32/29781_2.png) [@Koos\_Hendriks](https://community.homey.app/u/Koos_Hendriks)\ **Post date:** [December 31, 2020, 3:04pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/56 "2020-12-31T15:04:57Z")
Hello @pmeester, Did you manage to get it working. I configured the Papertrails app to forward to [logs3.papertrailapp.com:21074](http://logs3.papertrailapp.com:21074) and configured [https://my.papertrailapp.com](https://my.papertrailapp.com) with the ipaddress of my router. ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/c/5c2299ccd21c2f19c352c487c66e6408d0f82ee3.png) ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/9/390157195763f18bb6ee7ed71cec90dfdb45ba68.png) But the PaperTrails Logboek “Stuur syslog regel” is not showing up. Any ideas? ---
**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\ **Post date:** [December 31, 2020, 4:14pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/57 "2020-12-31T16:14:47Z")
Mine works with writing a normal log line “voeg toe aan de log”. ---
**Author:** ![Koos\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koos_hendriks/32/29781_2.png) [@Koos\_Hendriks](https://community.homey.app/u/Koos_Hendriks)\ **Post date:** [January 1, 2021, 10:28am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/58 "2021-01-01T10:28:00Z")
That part is working okay. The problem that I have is sending/writing a syslog event to [SolarWinds Cloud](https://my.papertrailapp.com/events) ---
**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\ **Post date:** [January 1, 2021, 11:21am UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/59 "2021-01-01T11:21:59Z")
With the card I indicated it writes already to papertrails webapp. Have not yet used the “write to syslog” card. ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [January 3, 2021, 1:06pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/60 "2021-01-03T13:06:15Z")
Has anyone experienced the automagically adding papertrail additions to all of your flows by the website under Homey v5(rc50)? Since it is (still) experimental firmware, I am a bit cautious. Would not want to mess up all of my flows… 🙂 ---
**Author:** ![pmeester](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pmeester/32/17275_2.png) [@pmeester](https://community.homey.app/u/pmeester)\ **Post date:** [January 3, 2021, 1:29pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/61 "2021-01-03T13:29:04Z")
Dank! Het werkt goed. ---
**Author:** ![JeeHaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeehaa/32/29849_2.png) [@JeeHaa](https://community.homey.app/u/JeeHaa)\ **Post date:** [January 4, 2021, 12:21pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/62 "2021-01-04T12:21:51Z")
Unfortunately the “Magic” setting doesn’t work any more since FW 2. I’m on RC50 and just updated all essential flows with a Log card manually. Unbelievable there is no logging provided out-of-the box by Homey! There is just too much guessing involved in troubleshooting issues right now, even with basic logging in flows. ☹ ---
**Author:** ![JeeHaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeehaa/32/29849_2.png) [@JeeHaa](https://community.homey.app/u/JeeHaa)\ **Post date:** [January 4, 2021, 12:50pm UTC](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40/63 "2021-01-04T12:50:25Z")
Maybe a bug: when using the Zone tag in the txt field between brackets (“[]”, expecting something like _“[Bathroom] My Sensor: 21”_ in the log), they end up like this: _021-01-04 13:16.31 [[[deviceZone]]] My Sensor: 10_ Or should I escape these chars somehow? For Syslog (on Synology NAS) it also seems that for a logline like: “[Flow] Started flow x” The first word “[Flow]” disappears in the SysLog entry. I only see “Started flow x” as message but no program? A logline like: “Room1: LightSensor= 21” shows up in Syslog as: Room1 as Program, and “LightSensor= 21” as message. Is that expected? And just a thought for a feature suggestion: an exclude filter. To track all device updates, I use a flow with “WHEN Any sensor 's value changed”, but this unfortunately also includes some logs from very chatty Aqara light sensors that am not particularly interested in. In this case an exclude filter would help: in the log view similar to the include filter, or in the app settings before it actually gets logged. [Previous page](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40.md?page=2) [Next page](https://community.homey.app/t/app-pro-papertrails-log-advanced-logging-and-syslog/40.md?page=4)