# \[App\]\[Pro\] Panasonic Comfort Cloud Alternative (CLI Install only) **URL:** \ **Category:** Apps\ **Created:** [February 1, 2023, 8:42pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906 "2023-02-01T20:42:17Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![Jenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jenny_s/32/80641_2.png) [@Jenny\_S](https://community.homey.app/u/Jenny_S)\ **Post date:** [March 19, 2024, 3:49pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/104 "2024-03-19T15:49:58Z")
Same problem as NickM. Created a separate account, was not logged into any app on the iPhone/iPad, and entered credentials in PCC Alternative App Version 1.1.2 on the Homey Pro. Logging in with the credentials to the original app on the iPhone/iPad works without any problems. 2024-03-19T15:16:11.116Z [log] [MyApp] MyApp has been initialized 2024-03-19T15:16:11.324Z [log] [ManagerDrivers] [Driver:aircon] Driver has been initialized 2024-03-19T15:16:27.403Z [log] [ManagerDrivers] [Driver:aircon] onPairListDevices 2024-03-19T15:16:27.407Z [log] [ManagerDrivers] [Driver:aircon] initializing client (1.19.0) 2024-03-19T15:16:27.416Z [log] [ManagerDrivers] [Driver:aircon] missing token 2024-03-19T15:16:27.420Z [log] [ManagerDrivers] [Driver:aircon] authenticating \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* 2024-03-19T15:16:28.676Z [err] [ManagerDrivers] [Driver:aircon] login failed: ServiceError: Request failed with status code 401 at new ServiceError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/model/ServiceError.js:23:28) at ComfortCloudClient.handleError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:184:15) at ComfortCloudClient. (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:106:30) at step (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:33:23) at Object.throw (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:14:53) at rejected (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:6:65) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) { \_code: undefined, \_httpCode: 401 } 2024-03-19T15:16:28.684Z [err] [ManagerDrivers] [Driver:aircon] bad credentials ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 20, 2024, 9:28am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/105 "2024-03-20T09:28:51Z")
I’m not shore if I did something with my password, but not I get an error: 2024-03-20T09:26:13.525Z [log] [MyApp] MyApp has been initialized 2024-03-20T09:26:13.738Z [log] [ManagerDrivers] [Driver:aircon] Driver has been initialized 2024-03-20T09:26:13.796Z [log] [ManagerDrivers] [Driver:aircon] initializing client (1.19.0) 2024-03-20T09:26:13.801Z [log] [ManagerDrivers] [Driver:aircon] missing token 2024-03-20T09:26:13.805Z [log] [ManagerDrivers] [Driver:aircon] authenticating paros[at]live[dot]se 2024-03-20T09:26:14.420Z [err] [ManagerDrivers] [Driver:aircon] login failed: ServiceError: Request failed with status code 401 at new ServiceError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/model/ServiceError.js:23:28) at ComfortCloudClient.handleError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:184:15) at ComfortCloudClient. (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:106:30) at step (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:33:23) at Object.throw (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:14:53) at rejected (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:6:65) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) { \_code: undefined, \_httpCode: 401 } 2024-03-20T09:26:14.429Z [err] [ManagerDrivers] [Driver:aircon] bad credentials 2024-03-20T09:26:14.431Z [err] [ManagerDrivers] [Driver:aircon] [Device:c1c21751-7ddb-4be5-b774-712dd28807d1] getDevice failed: Error: Authentication failed, edit credentials in app settings. at MyDriver.getClient (/app/drivers/aircon/driver.js:48:19) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) at async MyDriver.invokeClient (/app/drivers/aircon/driver.js:54:26) at async MyDevice.fetchFromService (/app/drivers/aircon/device.js:32:22) at async MyDevice.fetchAndRestartTimer (/app/drivers/aircon/device.js:58:9) at async MyDevice.onInit (/app/drivers/aircon/device.js:126:13) at async MyDevice.\_onInit (/node\_modules/@athombv/homey-apps-sdk-v3/lib/Device.js:148:7) 2024-03-20T09:26:14.452Z [log] [ManagerDrivers] [Driver:aircon] [Device:c1c21751-7ddb-4be5-b774-712dd28807d1] Device ‘CS-HZ25XKE+4891756419’ has been initialized 2024-03-20T09:26:35.483Z [log] [ManagerDrivers] [Driver:aircon] settings.unset 2024-03-20T09:26:35.485Z [log] [ManagerDrivers] [Driver:aircon] resetClient 2024-03-20T09:26:35.488Z [log] [ManagerDrivers] [Driver:aircon] initializing client (1.19.0) 2024-03-20T09:26:35.494Z [log] [ManagerDrivers] [Driver:aircon] missing token 2024-03-20T09:26:35.497Z [log] [ManagerDrivers] [Driver:aircon] authenticating paros[at]live[dot]se 2024-03-20T09:26:35.844Z [err] [ManagerDrivers] [Driver:aircon] login failed: ServiceError: Request failed with status code 401 at new ServiceError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/model/ServiceError.js:23:28) at ComfortCloudClient.handleError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:184:15) at ComfortCloudClient. (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:106:30) at step (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:33:23) at Object.throw (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:14:53) at rejected (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:6:65) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) { \_code: undefined, \_httpCode: 401 } ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 20, 2024, 9:50am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/106 "2024-03-20T09:50:21Z")
I get the same error from another integration to Panasonic cloud (Tibber) ![1000007751](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/f/3fdf013c16616e5f71dd9ac9f8111d6a45106767.jpeg) ---
**Author:** ![YSL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ysl/32/100259_2.png) [@YSL](https://community.homey.app/u/YSL)\ **Post date:** [March 20, 2024, 8:37pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/107 "2024-03-20T20:37:56Z")
I am not able to connect getting invalid\_Client. after logging in Homey Community store installer with my homey account. What am I doing wrong? ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 21, 2024, 6:39am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/108 "2024-03-21T06:39:49Z")
Can @Robert_Schmidt or someone confirm if the integration is broken (due to changes from Panasonic)? ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [March 21, 2024, 5:32pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/109 "2024-03-21T17:32:48Z")
Confirmed. There no easy fix. The PCC client package used by the app could theoretically support 2FA, but it’d likely be less convenient than before. (E.g. having to provide a fresh 2FA code every time the access token needs renewal.) Panasonic could backtrack, and reenable accounts without 2FA. They’ll probably only consider this if they lose business otherwise. ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [March 21, 2024, 6:23pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/110 "2024-03-21T18:23:01Z")
The HCS is not operational - but this is not the forum to discuss this. ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 21, 2024, 9:18pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/111 "2024-03-21T21:18:49Z")
I asked Homey about the Panasonic comfort cloud app and they replied that they will probably remove it because it has not been working for a while. ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 21, 2024, 9:20pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/112 "2024-03-21T21:20:03Z")
Any idea where to ask about this? ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [March 22, 2024, 8:22am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/113 "2024-03-22T08:22:58Z")
[Look here.](https://community.homey.app/t/homey-community-app-store/29865) It seems a renamed “HCS” (now “Homey Community Space”) has been rolled out - I have not tested this yet. Questions about HCS should go to that topic, or directly to their Discord. ---
**Author:** ![Jenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jenny_s/32/80641_2.png) [@Jenny\_S](https://community.homey.app/u/Jenny_S)\ **Post date:** [March 22, 2024, 10:00am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/114 "2024-03-22T10:00:06Z")
will this change be available in your alternative app? How are the chances? ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [March 22, 2024, 4:55pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/115 "2024-03-22T16:55:22Z")
If the client package gets a workaround or fix, I’ll be happy to make use of it. Not much more I can say, really… ---
**Author:** ![NickM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickm/32/79147_2.png) [@NickM](https://community.homey.app/u/NickM)\ **Post date:** [March 23, 2024, 8:38pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/116 "2024-03-23T20:38:50Z")
It looks like we _might_ have found a workaround, but need the upstream client package to apply the fix before we can say for certain: [Bump app version to fix auth failure by nickmurison · Pull Request #15 · marc2016/panasonic-comfort-cloud-client · GitHub](https://github.com/marc2016/panasonic-comfort-cloud-client/pull/15) ---
**Author:** ![NickM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickm/32/79147_2.png) [@NickM](https://community.homey.app/u/NickM)\ **Post date:** [March 23, 2024, 10:22pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/117 "2024-03-23T22:22:43Z")
Found a fix, sent you a [PR](https://github.com/ugumba/homey-panasonic-comfort-cloud-alt/pull/14) 🙂 ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [March 24, 2024, 6:36pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/118 "2024-03-24T18:36:15Z")
It’s merged, and has been independently confirmed to be working! I was a bit quick to assume the nature of the problem. Thanks again for you contribution, @NickM! ---
**Author:** ![Jarl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jarl/32/16576_2.png) [@Jarl](https://community.homey.app/u/Jarl)\ **Post date:** [March 24, 2024, 8:23pm UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/119 "2024-03-24T20:23:48Z")
I upgraded to v1.1.3 (from 1.1.2) and am able to control the airpumps (=controlling temp/speed via device card works), but when I create flows, some of the action cards (=eg set fan speed) are on the app, not on each device. Is this by design, a bug, limitation in the API or something I’ve done wrong? I have 4 devices, in two different houses, and was hoping to eg control fan speed independent, on each device. Turn on/off and set temp is on each device, as expected. ![ActionCards](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/a/0afa9b9e4b96286ff208a21e44797048a651d4ca.jpeg) ---
**Author:** ![Jenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jenny_s/32/80641_2.png) [@Jenny\_S](https://community.homey.app/u/Jenny_S)\ **Post date:** [March 25, 2024, 6:19am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/120 "2024-03-25T06:19:38Z")
I installed the updated version yesterday and it worked. Mistake again today 2024-03-25T05:58:16.991Z [err] [ManagerDrivers] [Driver:aircon] login failed: ServiceError: Request failed with status code 401 at new ServiceError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/model/ServiceError.js:23:28) at ComfortCloudClient.handleError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:184:15) at ComfortCloudClient. (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:106:30) at step (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:33:23) at Object.throw (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:14:53) at rejected (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:6:65) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) { \_code: undefined, \_httpCode: 401 } 2024-03-25T05:58:17.026Z [err] [ManagerDrivers] [Driver:aircon] bad credentials 2024-03-25T05:58:17.059Z [err] [ManagerDrivers] [Driver:aircon] [Device:92d36efb-5755-4d4e-add5-8503377e092f] getDevice failed: Error: Authentication failed, edit credentials in app settings. at MyDriver.getClient (/app/drivers/aircon/driver.js:48:19) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) at async MyDriver.invokeClient (/app/drivers/aircon/driver.js:54:26) at async MyDevice.fetchFromService (/app/drivers/aircon/device.js:32:22) at async MyDevice.fetchAndRestartTimer (/app/drivers/aircon/device.js:58:9) unhandledRejection: Error: Authentication failed, edit credentials in app settings. at MyDriver.getClient (/app/drivers/aircon/driver.js:48:19) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) at async MyDriver.invokeClient (/app/drivers/aircon/driver.js:54:26) at async MyDevice.fetchFromService (/app/drivers/aircon/device.js:32:22) at async MyDevice.fetchAndRestartTimer (/app/drivers/aircon/device.js:58:9) **App restarted and Credentials reentered** 2024-03-25T06:23:09.050Z [log] [MyApp] MyApp has been initialized 2024-03-25T06:23:09.262Z [log] [ManagerDrivers] [Driver:aircon] Driver has been initialized 2024-03-25T06:23:09.337Z [log] [ManagerDrivers] [Driver:aircon] initializing client (1.20.0) 2024-03-25T06:23:09.347Z [log] [ManagerDrivers] [Driver:aircon] missing token 2024-03-25T06:23:09.349Z [log] [ManagerDrivers] [Driver:aircon] authenticating \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* 2024-03-25T06:23:10.235Z [err] [ManagerDrivers] [Driver:aircon] login failed: ServiceError: Request failed with status code 401 at new ServiceError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/model/ServiceError.js:23:28) at ComfortCloudClient.handleError (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:184:15) at ComfortCloudClient. (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:106:30) at step (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:33:23) at Object.throw (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:14:53) at rejected (/app/node\_modules/panasonic-comfort-cloud-client/dist/src/ComfortCloudClient.js:6:65) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) { \_code: undefined, \_httpCode: 401 } 2024-03-25T06:23:10.246Z [err] [ManagerDrivers] [Driver:aircon] bad credentials 2024-03-25T06:23:10.248Z [err] [ManagerDrivers] [Driver:aircon] [Device:92d36efb-5755-4d4e-add5-8503377e092f] getDevice failed: Error: Authentication failed, edit credentials in app settings. at MyDriver.getClient (/app/drivers/aircon/driver.js:48:19) at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) at async MyDriver.invokeClient (/app/drivers/aircon/driver.js:54:26) at async MyDevice.fetchFromService (/app/drivers/aircon/device.js:32:22) at async MyDevice.fetchAndRestartTimer (/app/drivers/aircon/device.js:58:9) at async MyDevice.onInit (/app/drivers/aircon/device.js:126:13) at async MyDevice.\_onInit (/node\_modules/@athombv/homey-apps-sdk-v3/lib/Device.js:148:7) 2024-03-25T06:23:10.267Z [log] [ManagerDrivers] [Driver:aircon] [Device:92d36efb-5755-4d4e-add5-8503377e092f] Device ‘\*\*\*\*\*\*\*\*’ has been initialized ---
**Author:** ![Jenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jenny_s/32/80641_2.png) [@Jenny\_S](https://community.homey.app/u/Jenny_S)\ **Post date:** [March 26, 2024, 6:53am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/121 "2024-03-26T06:53:02Z")
Does anyone else have the same problem? ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 26, 2024, 7:16am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/122 "2024-03-26T07:16:47Z")
I can try, how do I install the new version? Homey support say that the old outdated app will be removed and a new app can be published in the official app store. Can this version be used? ---
**Author:** ![Jenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jenny_s/32/80641_2.png) [@Jenny\_S](https://community.homey.app/u/Jenny_S)\ **Post date:** [March 26, 2024, 7:22am UTC](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906/123 "2024-03-26T07:22:21Z")
I removed the old version and then installed the new version. It also worked for a day. [Previous page](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906.md?page=5) [Next page](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative-cli-install-only/75906.md?page=7)