# \[APP\]\[Pro\] Mercedes Me App (Release 1.0.3)

**URL:** <https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414>\
**Category:** Apps\
**Tags:** homey-pro\
**Created:** [April 18, 2021, 5:18pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414 "2021-04-18T17:18:48Z")\
**Posts on this page:** 20\
**Page:** 7

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**Author:** ![R5Turbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r5turbo/32/15151_2.png) [@R5Turbo](https://community.homey.app/u/R5Turbo)\
**Post date:** [September 12, 2022, 8:54am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/122 "2022-09-12T08:54:04Z")

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As I just added my car to mercedes dev, what do you mean by “van” on mercedes dev? Can you share a screenshot?

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**Author:** ![Jacob\_Holmqvist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacob_holmqvist/32/56438_2.png) [@Jacob\_Holmqvist](https://community.homey.app/u/Jacob_Holmqvist)\
**Post date:** [September 12, 2022, 10:31am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/123 "2022-09-12T10:31:42Z")

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I could choose between car and van as I was adding the API:s to my project. Can’t repeat it when I fiddle with them now, and it all came online after about 12 hours. Very happy to have charge status in my Grafana Dashboard.

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**Author:** ![Kai\_Engvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_engvik/32/48687_2.png) [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Post date:** [October 1, 2022, 10:36am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/124 "2022-10-01T10:36:25Z")

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Hi,

The Mercedes has not updated any data to the homey app for 22 hours. My charge flow needs to get SoC from the HV battery to calculate charge time. This will not work now. Tried repair from the device, and restart of app. neither helped. any advice?

Kai

tor. 25. aug. 2022 kl. 17:33 skrev Adrian Rockall via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 1, 2022, 5:48pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/125 "2022-10-01T17:48:12Z")

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Could you enable the log on the on the Configure App screen and send it to me so I can see why it’s not working.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 1, 2022, 8:07pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/126 "2022-10-01T20:07:39Z")

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Looks like a lot of internal server errors, so I guess Mercedes have some issues. Hopefully they will fix it soon.

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**Author:** ![Kai\_Engvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_engvik/32/48687_2.png) [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Post date:** [October 1, 2022, 8:35pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/127 "2022-10-01T20:35:13Z")

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lør. 1. okt. 2022 kl. 19:58 skrev Adrian Rockall via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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**Author:** ![Kai\_Engvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_engvik/32/48687_2.png) [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Post date:** [October 1, 2022, 8:40pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/128 "2022-10-01T20:40:36Z")

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Today I connected the car with the app from the energy grid provider. The SoC is updated there. Also in the Tronity app. No problems there?

Kai

lør. 1. okt. 2022 kl. 22:17 skrev Adrian Rockall via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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**Author:** ![Kai\_Engvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_engvik/32/48687_2.png) [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Post date:** [October 3, 2022, 5:16am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/129 "2022-10-03T05:16:28Z")

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Sorry to bother again

Did you receive the logfile I sent from the app?

As I mentioned, all the other apps integrated with the API are working. It is just the homey app that is offline.

Kai

lør. 1. okt. 2022 kl. 22:17 skrev Adrian Rockall via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 3, 2022, 6:35am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/130 "2022-10-03T06:35:38Z")

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Yes, I got the logs and it just shows “XX Error: Internal Server Error” for each call, which is the error returned from the Mercedes servers. Unfortunately, I have no way to know why their servers are having issues with the calls.  
Do the other apps use the same API or are they commercially connected with Mercedes?  
One thing to note: if the other apps are using the same API / credentials, they could be consuming the allowed number of calls, however, that does produce a different error message.

As I no longer have a Mercedes I can’t confirm if this is a general issue or not, but I haven’t had any other reports yet.  
The only thing I can suggest is to try recreating the Mercedes API account information and re-enter it into the Homey app.

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**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\
**Post date:** [October 3, 2022, 3:08pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/131 "2022-10-03T15:08:18Z")

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I have the same issue, internal server error. Last update seems to be 3 days ago.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 3, 2022, 4:28pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/132 "2022-10-03T16:28:55Z")

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Could you use the Contact link in [Mercedes–Benz /developers – The API platform by Mercedes-Benz](https://developer.mercedes-benz.com/products/vehicle_status/docs) to ask Mercedes if the is an issue with the API server as you are getting a reply of ‘Internal Server Error’ to API calls

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**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\
**Post date:** [October 4, 2022, 4:15pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/133 "2022-10-04T16:15:05Z")

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Will do

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<div class="post-metadata">

**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\
**Post date:** [October 5, 2022, 7:17am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/134 "2022-10-05T07:17:20Z")

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Update: Got an answer from Mercedes:

"Sebastian Schempp commented:

Hello , thank you for reaching out to us.

Unfortunately we have an outage since 10/01/22 for all BYOCAR API´s. We will let you know as soon as this issue has been resolved.

Best regards,

Sebastian"

So the problem is indeed with Mercedes.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 5, 2022, 7:54am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/135 "2022-10-05T07:54:11Z")

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Thanks for letting us know. Hopefully they’ll fix it soon.

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**Author:** ![Kai\_Engvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_engvik/32/48687_2.png) [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Post date:** [October 5, 2022, 9:51am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/136 "2022-10-05T09:51:44Z")

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Thank you for the info. Adrian is off the hook now 😃

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**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\
**Post date:** [October 6, 2022, 8:10am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/137 "2022-10-06T08:10:49Z")

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"Sebastian Schempp commented:

Dear customer,

we would like to inform you that the outage for all BYOCAR API´s has been resolved.

We apologize for the inconvenience

Best regards,

Sebastian"

It should be ok now. I have disabled the app in Homey, will try to activate it again.

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<div class="post-metadata">

**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\
**Post date:** [October 6, 2022, 8:12am UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/138 "2022-10-06T08:12:21Z")

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Can confirm, it works now

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**Author:** ![Kai\_Engvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai_engvik/32/48687_2.png) [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Post date:** [October 6, 2022, 1:14pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/139 "2022-10-06T13:14:36Z")

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agree, works again now

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<div class="post-metadata">

**Author:** ![R5Turbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r5turbo/32/15151_2.png) [@R5Turbo](https://community.homey.app/u/R5Turbo)\
**Post date:** [October 6, 2022, 3:07pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/140 "2022-10-06T15:07:30Z")

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I just go a mail with the following content. Would @Adrian_Rockall be willing to update to app with the probably new URL after 2. Nov?

![Screenshot 2022-10-06 at 17.04.15](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/9/e9f3e51e1a76505b1064dbb7376e0bb83c377b0d.png)

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 6, 2022, 3:18pm UTC](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414/141 "2022-10-06T15:18:30Z")

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I will keep an eye open for information on the developer site and do my best.

[Previous page](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414.md?page=6)

[Next page](https://community.homey.app/t/app-pro-mercedes-me-app-release-1-0-3/46414.md?page=8)
