# \[APP\]\[Pro\] MELCloud (Classic), MELCloud Home & MELCloud Extension - Take control of your heat pump **URL:** \ **Category:** Apps\ **Tags:** app, devices, homey-pro\ **Created:** [December 4, 2022, 9:18pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094 "2022-12-04T21:18:26Z")\ **Posts on this page:** 20\ **Page:** 13
**Author:** ![Phil\_Bro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phil_bro/32/78156_2.png) [@Phil\_Bro](https://community.homey.app/u/Phil_Bro)\ **Post date:** [July 31, 2024, 6:18am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/249 "2024-07-31T06:18:21Z")
Many thanks! UR the greatest. Best stress release in weeks! ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [July 31, 2024, 7:01am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/250 "2024-07-31T07:01:47Z")
Thanks for the ultra fast response and fix ! 😀 😀 😀 😀 😀 ---
**Author:** ![stig\_hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stig_hansen/32/47991_2.png) [@stig\_hansen](https://community.homey.app/u/stig_hansen)\ **Post date:** [July 31, 2024, 7:16am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/251 "2024-07-31T07:16:47Z")
Thanks for amazing fast fix and response you are by far the absolute best developer related to homey apps thanks again 👍 ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 2, 2024, 1:37pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/252 "2024-08-02T13:37:46Z")
FYI, I informed Athom that heat pumps cannot be found under climate control (it’s not up to me to do so). ---
**Author:** ![Wilhelmus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wilhelmus/32/25781_2.png) [@Wilhelmus](https://community.homey.app/u/Wilhelmus)\ **Post date:** [August 13, 2024, 4:34am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/253 "2024-08-13T04:34:23Z")
Hi, after the last Melcloud update 37.0.8 the tempsensor in my airco units show the same temperature. This way i cannot use the tempsensor to turn them on or off. Also the outside temparature says 39 degrees 10days ago. Amyone else having this issue? How can i contact the app developer? ---
**Author:** ![ChrisG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisg/32/8825_2.png) [@ChrisG](https://community.homey.app/u/ChrisG)\ **Post date:** [August 13, 2024, 5:02am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/254 "2024-08-13T05:02:16Z")
> [@Wilhelmus](#): > > How can i contact the app developer? Seek and ye shall find …🤷‍♂️… > **[MELCloud](https://homey.app/de-ch/app/com.mecloud/MELCloud/)** > > Take control of your heat pump ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 13, 2024, 5:29am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/256 "2024-08-13T05:29:59Z")
Hi @Wilhelmus, I’ll contact you in DM. ---
**Author:** ![Wilhelmus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wilhelmus/32/25781_2.png) [@Wilhelmus](https://community.homey.app/u/Wilhelmus)\ **Post date:** [August 13, 2024, 7:44am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/257 "2024-08-13T07:44:07Z")
Very helpfull. And yes i did seeked before posting and didnt find it. Whats wrong with asking? Never mind. The app developer was so nice to respond. Cheers ---
**Author:** ![Wilhelmus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wilhelmus/32/25781_2.png) [@Wilhelmus](https://community.homey.app/u/Wilhelmus)\ **Post date:** [August 13, 2024, 7:56am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/258 "2024-08-13T07:56:58Z")
Thx, I also noticed that the speedbar in the app, opens now with speed 0, while its set to 4 or 5 and running. So it does not pick-up the current speedsetting. ![1000044544](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/c/bc4a532d8d333189c76e8175e534465112b3e84b.jpeg) ---
**Author:** ![Ringler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ringler/32/32563_2.png) [@Ringler](https://community.homey.app/u/Ringler)\ **Post date:** [August 13, 2024, 8:59pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/259 "2024-08-13T20:59:46Z")
I have the same issue as some others. In my case, the actual room temperature is not updated anymore. If I restart the app, it does change the room temperature to the right one (which I see in Melcloud original app). My homey melcloud app version is 37.0.8. Did I overread a solution for this? Thanks for the help from the community/ or Olivier. Olivier, thank you again for your constant excellent support on this app. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 13, 2024, 9:11pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/260 "2024-08-13T21:11:43Z")
Hi @Ringler, I don’t encounter the issue myself, and when I investigated with @Wilhelmus his issue, a restart of the app seems to have solved it. @Wilhelmus, is it permanently fixed on your side? ---
**Author:** ![m.plo.b](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m.plo.b/32/73259_2.png) [@m.plo.b](https://community.homey.app/u/m.plo.b)\ **Post date:** [August 15, 2024, 8:52am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/261 "2024-08-15T08:52:55Z")
same issue here, after some time, values are no longer updating. only restart of app helps. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 15, 2024, 9:53am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/262 "2024-08-15T09:53:14Z")
@Ringler, @m.plo.b and anyone encountering this issue, in order to investigate I would need the elements you rely on for such an assertion, and **also the diagnostics report from the MELCloud app in Homey** (only when you observe that values are stuck). ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 17, 2024, 7:21pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/263 "2024-08-17T19:21:44Z")
Hi everyone, For an upcoming release I would need owners of an air-to-air heatpump which doesn’t handle all the modes (e.g. which doesn’t handle cooling, drying, or faning, etc.). Can such owners contact me in direct message? Thanks! ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 24, 2024, 9:08am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/264 "2024-08-24T09:08:36Z")
Hi everyone, In an upcoming release, I’ll fix a small design issue, which should not have impacted device management but maybe it will fix some sync issues at the same time. I also invite to pay attention that this will be a major release, with possible breaking changes: indeed Homey’s last firmware 12.0.1 now allows to customize thermostat mode values, so I can now merge thermostat mode and operation mode capabilities for air-to-air devices (see one of the first question in this thread: [[APP][Pro] MELCloud & MELCloud Extension - Take control of your heat pump - #3 by OlivierZal](https://community.homey.app/t/app-pro-melcloud-melcloud-extension-take-control-of-your-heat-pump/73094/3)), and ease management and maintenance for air-to-water devices. Maybe you’ll have to update or recreate some flow (it should once and for all). Kind regards ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 27, 2024, 9:35pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/265 "2024-08-27T21:35:25Z")
For those who want to test: [MELCloud App for Homey | Homey](https://homey.app/a/com.mecloud/test) Note that Homey firmware 12.0.1 is required. ---
**Author:** ![m.plo.b](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m.plo.b/32/73259_2.png) [@m.plo.b](https://community.homey.app/u/m.plo.b)\ **Post date:** [August 29, 2024, 11:12am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/266 "2024-08-29T11:12:13Z")
> [@m.plo.b](#): > > after some time, values are no longer updating. only restart of app helps diagnostics code 9bb9605b-9589-48be-b712-211b31a3ea0a ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 29, 2024, 11:38am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/267 "2024-08-29T11:38:55Z")
Hi @OlivierZal, according to the logs, there are punctual errors coming from the MELCloud API (DNS resolution issue), not from the Homey app. Can you please try this test version? [MELCloud Appli pour Homey | Homey](https://homey.app/fr-fr/app/com.mecloud/MELCloud/test/) If you created a flow restarting the app regularly, please deactivate it, since it could have some impact making the MELCloud API block your account for some time. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [August 29, 2024, 11:54am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/268 "2024-08-29T11:54:37Z")
@m.plo.b, can you please share with me CPU usage of your Homey and the MELCloud Homey app in particular around: - August 26 2:30 AM (+/- 5 minutes) - August 27 2:30 AM (+/- 5 minutes) - August 29 3:00 AM (+/- 5 minutes) Also, what let you deduce the values stop updating, have you any screenshot to share? Would be very helpful. ---
**Author:** ![m.plo.b](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m.plo.b/32/73259_2.png) [@m.plo.b](https://community.homey.app/u/m.plo.b)\ **Post date:** [August 29, 2024, 12:05pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/269 "2024-08-29T12:05:22Z")
I assume your time values are maybe UTC, because 2 hours later (UTC+02:00 here) I have indeed CPU peaks: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/74e7d727a087696349eef2bf8d07739e2c2c5589.png) and for the stopping of updating values, e.g. compare the following 2 diagrams: - both show outdoor temperature - 1st is separate sensor - 2nd is heat pump outdoor unit sensor - the differ sometimes (because located differently), that’s ok - but for heat pump you see: it stops changing around 04:00, and then sudden increase around 13:00 when I restarted ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f99dba1fc30789f4a41742f167c943518e7370f4.png) (other oberservation is e.g. the water tank temperature which usually decreases slowly over the day at a reate of few degrees per 24h … but this also stops). [Previous page](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094.md?page=12) [Next page](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094.md?page=14)