# \[APP\]\[Pro\] MELCloud (Classic), MELCloud Home & MELCloud Extension - Take control of your heat pump **URL:** \ **Category:** Apps\ **Tags:** app, devices, homey-pro\ **Created:** [December 4, 2022, 9:18pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094 "2022-12-04T21:18:26Z")\ **Posts on this page:** 20\ **Page:** 12
**Author:** ![Joel\_Wedberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_wedberg/32/77738_2.png) [@Joel\_Wedberg](https://community.homey.app/u/Joel_Wedberg)\ **Post date:** [July 1, 2024, 4:11pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/227 "2024-07-01T16:11:08Z")
Hi @OlivierZal First of, amazing work with the apps! I read the Thread but still cant really get it… Got two aircons running and both are placed in smaller rooms which results “device reached 16 degree” way before my house is below 21 degree. In your post from Sep 2023 u talk about the problem… but I really cant get it to work? Tried actual temp-sensors, virtual sensors but no mater what I do the units will stop cooling. ---
**Author:** ![TheSource](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thesource/32/53900_2.png) [@TheSource](https://community.homey.app/u/TheSource)\ **Post date:** [July 9, 2024, 7:27pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/228 "2024-07-09T19:27:56Z")
I’m running a few airco’s and I didn’t come to automating it via homey yet.In Homey insights I have a lot of Energy opties (as shown in screenshot), yet displaying most of them crashes my homey 🙂 . When I visual them in Grafana I see the following: As you can see in the first screenshot (and zoomed in on the 2nd screenshot) at the beginning it contained more data but now these data don’t show up anymore: - daily consumed cooling - daily consumed heating - total power consumed - total power consumed cooling - total power consumed heating Since the beginning I didn’t see any loggin of the those variables. How to get them back? Did the app change? ![Screenshot 2024-07-09 211109](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/149e05a1492afab8164c661e0eb00141d1a53036.png) ![Screenshot 2024-07-09 211123](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/b/8b757a90b0daf4f30a852f0eade919647f8c366a.png) ![Screenshot 2024-07-09 211347](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/1/71fcaa319c3f2b9f8510740ab1ab9b95e3d5c350.png) ---
**Author:** ![Fransvermeer](https://avatars.discourse-cdn.com/v4/letter/f/858c86/32.png) [@Fransvermeer](https://community.homey.app/u/Fransvermeer)\ **Post date:** [July 13, 2024, 11:11pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/229 "2024-07-13T23:11:28Z")
First of all, thanks for this great app. I’m glad this exists since the original app only supports IR controlling. I do notice some strange things lately. The sync between the settings in homey and actual settings is not always ok. And I regularly need to restart the app before it’s working again. I now have made a flow which restart the app every night out of precaution. Just wanted to let you know this. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [July 14, 2024, 6:02am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/230 "2024-07-14T06:02:32Z")
Hi @Joel_Wedberg, sorry for the delay of my answer: kids, end of year, school parties… Can you provide more info because I’m not sure I cet your point: what says “device reached 16°” and how do you measure that your rooms are still above 21°? 2 things are to distinguish: - MELCloud control, which relies on explicit API calls (from Homey): there’s no automation in there but with Homey flows - heatpump behavior, which relies on its integrated sensors and can self-regulate its own functioning when it thinks the temperature is reached. Some factors can induce some errors, e.g. if your device is too close to a cold source or wall, and make the unit believe it’s colder / hotter than it is: if so, you benefit from an external sensor and some Homey automation, but you will never be able to bypass heatpump behavior. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [July 14, 2024, 6:16am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/231 "2024-07-14T06:16:18Z")
Hi @TheSource, I didn’t change the energy names in my app, and it keeps being well displayed on my device. It happens for some users that MELCloud API (not Homey app) stops providing energy info. I’ll contact you in private message so I can investigate. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [July 14, 2024, 6:24am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/232 "2024-07-14T06:24:36Z")
Hi @Fransvermeer, I’ll provide a new app version very soon, I hope it will solve the issue. ---
**Author:** ![Joel\_Wedberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_wedberg/32/77738_2.png) [@Joel\_Wedberg](https://community.homey.app/u/Joel_Wedberg)\ **Post date:** [July 16, 2024, 8:55am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/233 "2024-07-16T08:55:56Z")
No problem what so ever that u are “slow” haha 🙂 Grateful u help of all us! Okey I will try again… 2 units which both sets to 16 degrees by flow below. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/a/5a0786a36a67ac04bc28b20922f57274a0e1ca2c.png) In your app I tried to set some different sensors (both real and virtuals). I have temp-sensors in both rooms which shows more like 20 degrees. Still will both units “turn off” the cooling and just start to idle instead. I want them to cool as far the hardware allows until my “termometer 2” gets below 18 degrees (I know it aint covered in this flow). ---
**Author:** ![josserke84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/josserke84/32/36377_2.png) [@josserke84](https://community.homey.app/u/josserke84)\ **Post date:** [July 18, 2024, 1:45pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/234 "2024-07-18T13:45:39Z")
[https://www.reddit.com/r/mitsubishi/comments/1e69h4w/melcloud\_is\_down\_uk/](https://www.reddit.com/r/mitsubishi/comments/1e69h4w/melcloud_is_down_uk/) I’m also having this issue, but didn’t receive any error in homey. The melcloud app just won’t login ---
**Author:** ![josserke84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/josserke84/32/36377_2.png) [@josserke84](https://community.homey.app/u/josserke84)\ **Post date:** [July 18, 2024, 2:29pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/235 "2024-07-18T14:29:53Z")
Seems to be fixed now ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [July 30, 2024, 10:40pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/236 "2024-07-30T22:40:17Z")
Hi, With [latest version](https://homey.app/en-us/app/com.mecloud/MELCloud/), it is now possible to change the main capability displayed on your device! To take advantage of this feature, you need to recreate your device and the associated flows. ---
**Author:** ![Radon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radon/32/8196_2.png) [@Radon](https://community.homey.app/u/Radon)\ **Post date:** [July 30, 2024, 11:45pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/237 "2024-07-30T23:45:45Z")
224d7c7f-4ae8-4df5-954f-7ec3191c00ab App is crashing while loading Hp19. Newest update ---
**Author:** ![Phil\_Bro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phil_bro/32/78156_2.png) [@Phil\_Bro](https://community.homey.app/u/Phil_Bro)\ **Post date:** [July 31, 2024, 4:21am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/238 "2024-07-31T04:21:32Z")
Same here, version 37.0.1 crashed during start. Devices not available in tiles and flows. Unfortunately I have auto update on, the app was updated 37.0.0 at 30-07 22u and within 3 hours updated with 37.0.1. 2 minutes later all crashed. I need this app urgent since this is used to remotely control essentials in my house, now with outdoor temperatures upto 41. ---
**Author:** ![Trond\_Sandland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_sandland/32/71970_2.png) [@Trond\_Sandland](https://community.homey.app/u/Trond_Sandland)\ **Post date:** [July 31, 2024, 4:56am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/239 "2024-07-31T04:56:10Z")
0983616e-04c0-4742-a83b-3ec3026ace39 App crash after tonight’s update. Do not respond to restart app. Also restarted homey. Still red triangle on all 4 heat pump unints ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [July 31, 2024, 5:01am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/241 "2024-07-31T05:01:53Z")
I will take a look asap. ---
**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\ **Post date:** [July 31, 2024, 5:18am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/242 "2024-07-31T05:18:57Z")
Hi @OlivierZal , Same here, if you need more info: f6049836-c123-4da5-820e-ee9f7c366493 ---
**Author:** ![stig\_hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stig_hansen/32/47991_2.png) [@stig\_hansen](https://community.homey.app/u/stig_hansen)\ **Post date:** [July 31, 2024, 5:25am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/243 "2024-07-31T05:25:23Z")
Same here to not working online going on timeout and say app charshed and red marking ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [July 31, 2024, 5:35am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/244 "2024-07-31T05:35:23Z")
The same her. App crash after tonight’s update. ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [July 31, 2024, 5:51am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/246 "2024-07-31T05:51:57Z")
Seems to be fixed with latest version (37.0.3), not related to latest MELCloud app version but to lastest Homey deployment package. I rolled back to the previous one. ---
**Author:** ![Cyril\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cyril_hendriks/32/83945_2.png) [@Cyril\_Hendriks](https://community.homey.app/u/Cyril_Hendriks)\ **Post date:** [July 31, 2024, 5:55am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/247 "2024-07-31T05:55:09Z")
It’s fixed again. Thank you for looking into it 🙂 ---
**Author:** ![Trond\_Sandland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_sandland/32/71970_2.png) [@Trond\_Sandland](https://community.homey.app/u/Trond_Sandland)\ **Post date:** [July 31, 2024, 6:01am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/248 "2024-07-31T06:01:12Z")
Thanks for the ultra fast response and fix ! [Previous page](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094.md?page=11) [Next page](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094.md?page=13)