# \[APP\]\[Pro\] MELCloud (Classic), MELCloud Home & MELCloud Extension - Take control of your heat pump **URL:** \ **Category:** Apps\ **Tags:** app, devices, homey-pro\ **Created:** [December 4, 2022, 9:18pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094 "2022-12-04T21:18:26Z")\ **Posts on this page:** 20\ **Page:** 10
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [March 23, 2024, 2:32pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/186 "2024-03-23T14:32:18Z")
@Heszi, can you screenshot the value for target\_temperature.flow\_cool at [https://tools.developer.homey.app/tools/devices](https://tools.developer.homey.app/tools/devices) ? ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [March 23, 2024, 2:33pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/187 "2024-03-23T14:33:00Z")
Also I invite you to join [https://slack.athom.com/](https://slack.athom.com/) to ease debug discussion. ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [March 23, 2024, 3:01pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/188 "2024-03-23T15:01:51Z")
yes, I experience this also ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [March 23, 2024, 3:14pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/189 "2024-03-23T15:14:04Z")
Fix still pending on Homey side. ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [March 23, 2024, 3:21pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/190 "2024-03-23T15:21:25Z")
Sure, here you find everything: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7c27f584227d0fcef3278e4558b7ba5af9fd2c70.jpeg) ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [March 23, 2024, 3:55pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/191 "2024-03-23T15:55:42Z")
Ok it’s related to both a MELCloud issue and Homey regression: MELCloud value for cool flow target temperature is under the minimum authorized (5) and then Homey set null instead of minimum. This behavior should have been fixed with the latest Homey firmware, can you make sure in settings that you have the last one. Another radical but efficient solution should be to remove and recreate your device because the last version of the app includes a fix but which can apply only at device creation. ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [March 23, 2024, 4:09pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/192 "2024-03-23T16:09:20Z")
I have the latest Homey version how I know: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/55c0348fb5945fa9d2728010a5a9f9c58652ef5b.png) I will try to recreate the device ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [March 23, 2024, 4:23pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/193 "2024-03-23T16:23:22Z")
Ok recreate is solved the problem, heat pump available again, thank you for the fast response and help @OlivierZal 🙂 ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [March 23, 2024, 4:27pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/194 "2024-03-23T16:27:18Z")
You’re welcome, I’m glad your issue is solved 😊 ---
**Author:** ![Peter\_Schrijver](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_schrijver/32/104553_2.png) [@Peter\_Schrijver](https://community.homey.app/u/Peter_Schrijver)\ **Post date:** [March 26, 2024, 6:50am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/195 "2024-03-26T06:50:09Z")
I’m getting the following error in my flow: operation\_mode\_zone\_with\_cool InvalidTypeError: undefined is undefined but expected string (invalid\_type) Previously this was working correct for a long time. Has anything changed? I’m on the latest firmware 10.0.9 and Melcloud 33.0.1 What can I do without recreating the device? ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [March 26, 2024, 7:02am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/196 "2024-03-26T07:02:14Z")
Hi @Peter_Schrijver, this is fixed in the upcoming release, which is available in test: [MELCloud App for Homey | Homey](https://homey.app/a/com.mecloud/test/) Can you confirm it fixes the issue? Regards ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [April 4, 2024, 6:31am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/197 "2024-04-04T06:31:15Z")
@Yankie, @ArnarS, to be sure the % fan power bug is from Homey mobile app and not from the MELCloud app, you can check if the values are good in the web app: [https://my.homey.app/](https://my.homey.app/) I’m in touch with Athom developers, still pending on their side, don’t hesitate to raise a ticket in addition to my actions. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [April 4, 2024, 7:24am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/198 "2024-04-04T07:24:05Z")
@OlivierZal, it is for sure a Homey mobile (android) app issue. I have same issue with my Elko (thermostats), as I’m using them as regulators. The index on the slider is always zero when opening the regulator and the scale goes to 10000%. It is difficult to get a screenshot of it as the index disapear too fast after removing my finger from the slider. Everything is normal in the web app. I will also raise a ticket to Homey support. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [April 5, 2024, 11:45am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/199 "2024-04-05T11:45:43Z")
@OlivierZal, came an update on my android Homey app today and the issue with the slider is fixed. Showing 0-100 % now. ---
**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\ **Post date:** [April 19, 2024, 5:12am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/200 "2024-04-19T05:12:58Z")
Hi Guys, Since yesterday my AC units are not controllable even from official iOS melcloud app. I checked wifi, power cycled the complete airco system. Is there some ongoing cloud issue? (Good advice: Keep batteries in the IR controller just in case) ---
**Author:** ![Mitch\_Vallinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mitch_vallinga/32/79082_2.png) [@Mitch\_Vallinga](https://community.homey.app/u/Mitch_Vallinga)\ **Post date:** [April 19, 2024, 5:47am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/201 "2024-04-19T05:47:31Z")
Same here, since last night, so must be a cloud issue on Mitsubishi’s side ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [April 19, 2024, 6:11am UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/202 "2024-04-19T06:11:06Z")
Yes, MELCloud servers seem to be down (you can see that even the official MELCloud mobile and web apps don’t work, and that there is no Wi-Fi displayed in Settings \> Wi-Fi strength). ---
**Author:** ![Evgeny\_Grin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evgeny_grin/32/12557_2.png) [@Evgeny\_Grin](https://community.homey.app/u/Evgeny_Grin)\ **Post date:** [April 19, 2024, 5:08pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/203 "2024-04-19T17:08:21Z")
This is what you can now see in the official application (the year was wrong by 20 years))): Dear MELCloud client, from Wednesday, April 17, 2004, voice assistant integration and application connection MELCloud does not work properly in some cases. Our software development team is working to resolve this issue and we are confident that service will be restored soon. We apologize for any inconvenience caused and thank those users who contacted us to let us know. ---
**Author:** ![Jari\_Peuhkurinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jari_peuhkurinen/32/101312_2.png) [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\ **Post date:** [April 20, 2024, 7:16pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/204 "2024-04-20T19:16:59Z")
Anyone have new info when melcloud is going to be fixed? ---
**Author:** ![OlivierZal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olivierzal/32/61843_2.png) [@OlivierZal](https://community.homey.app/u/OlivierZal)\ **Post date:** [April 20, 2024, 7:35pm UTC](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094/205 "2024-04-20T19:35:50Z")
Unfortunately no… [Previous page](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094.md?page=9) [Next page](https://community.homey.app/t/app-pro-melcloud-classic-melcloud-home-melcloud-extension-take-control-of-your-heat-pump/73094.md?page=11)