# \[APP\]\[Pro\] MCOHome - Adds support for MCOHome Z-wave devices **URL:** \ **Category:** Apps\ **Tags:** app, z-wave, community-app\ **Created:** [August 22, 2018, 8:31pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159 "2018-08-22T20:31:56Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 16, 2022, 2:37pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/202 "2022-10-16T14:37:45Z")
You probably have a second account where you Homey is connected. ---
**Author:** ![Julian\_Driver](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_driver/32/12699_2.png) [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\ **Post date:** [October 16, 2022, 3:04pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/203 "2022-10-16T15:04:12Z")
I have got life in to it by logging out of both instances, closing the browser and then logging in again. Thanks for your help, it is much appreciated ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 1, 2022, 8:15pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/204 "2022-11-01T20:15:37Z")
I’ve just released v1.5.2 to the test environment of the app store: [MCOHome App for Homey | Homey](https://homey.app/a/com.mcohome/test/) This release is based on SDK3 (compatible with Homey Pro (Early 2023)) and adds support for the MH8-FC4 and C421 shutter panel. Since I don’t have all MCOhome devices, I could not test all devices. Please report back if issues arrise. ---
**Author:** ![woto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/woto/32/33967_2.png) [@woto](https://community.homey.app/u/woto)\ **Post date:** [December 13, 2022, 10:14am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/205 "2022-12-13T10:14:35Z")
Hey Any news on the released v1.5.2 test ? unfortunately I can’t test it yet as my Homey Pro doesn’t arrive till February - all my light switches in the house are MCO Home so would be able to test fully ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 13, 2022, 10:27am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/206 "2022-12-13T10:27:35Z")
I had some issues with my MH7H Thermostat and the v1.5.2 test version. But @TedTolboom fixed them really quick and they work now with no issues with the v1.5.4 test version. Actually there is no reported issue on GitHub with light switches, so I guess they will work But of course I don’t know, if someone who is using MCO switches has already updated the app. ---
**Author:** ![woto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/woto/32/33967_2.png) [@woto](https://community.homey.app/u/woto)\ **Post date:** [December 13, 2022, 11:06am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/207 "2022-12-13T11:06:38Z")
Thanks for the info ---
**Author:** ![Justin\_Koh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_koh/32/10019_2.png) [@Justin\_Koh](https://community.homey.app/u/Justin_Koh)\ **Post date:** [December 17, 2022, 5:24pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/208 "2022-12-17T17:24:08Z")
Hi @TedTolboom , Any chance the non-neutral 2 Gang switch, MH-S312-SL, will be supported soon? Thanks! ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [February 13, 2023, 7:44pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/209 "2023-02-13T19:44:10Z")
The MH8-FC4 thermostat added as basic z-wave device, i tried twice and i got the same result. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [February 13, 2023, 7:49pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/210 "2023-02-13T19:49:45Z")
which Z-wave ID’s are shown in advanced settings when added as a basic Z-wave device? ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [February 13, 2023, 7:51pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/211 "2023-02-13T19:51:43Z")
![IMG_4704C24E2550-1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/ba44cf2914eea9a4c5932bdad1b6f3462f19a760.jpeg) ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [February 18, 2023, 6:23am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/212 "2023-02-18T06:23:43Z")
I have spare piece of thermostat that i cant send to you. ---
**Author:** ![Justin\_Koh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_koh/32/10019_2.png) [@Justin\_Koh](https://community.homey.app/u/Justin_Koh)\ **Post date:** [March 18, 2023, 1:57pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/213 "2023-03-18T13:57:16Z")
Hi @TedTolboom , Just installed a non-neutral 2 Gang switch, the MH-S312-SL and was not recognised. Product Type ID is the same as the neutral version, 12578. But it’s have a new Product ID 28930. Appreciate if you can add the support. Thanks! Regards, Justin > Z-Wave Device Information > > Device ID > 104 > > Manufacturer ID > 351 > > Product Type ID > 12578 > > Product ID > 28930 > > Firmware Version > 1 > > Firmware Sub Version > 5 > > Firmware ID > 29442 > > Hardware Version > 1 > > Device Class (Basic) BASIC\_TYPE\_ROUTING\_SLA… > > Device Class (Generic) GENERIC\_TYPE\_SWITCH\_. > > Device Class (Specific) SPECIFIC\_TYPE\_NOT\_US… ---
**Author:** ![Justin\_Koh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_koh/32/10019_2.png) [@Justin\_Koh](https://community.homey.app/u/Justin_Koh)\ **Post date:** [March 19, 2023, 3:36pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/214 "2023-03-19T15:36:59Z")
Hi @TedTolboom, After I’ve moved to HP23, I’m getting the message “TRANSMIT\_COMPLETE\_NO\_ACK” when toggling my MCOHome touch panel switches. eg. toggling a switch via app, toggles on/off the switch successfully, but then I get the message “TRANSMIT\_COMPLETE\_NO\_ACK”, and the status revert to the last status on the app. Anyone encountered this? Any advice? Thanks! regards, Justin ---
**Author:** ![BBntn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bbntn/32/72855_2.png) [@BBntn](https://community.homey.app/u/BBntn)\ **Post date:** [March 20, 2023, 7:21pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/215 "2023-03-20T19:21:41Z")
Hello @DirkG, is there a solution to this problem meanwhile? I have 10 MH7-WH and it really sucks to adjust time on them manually every two weeks (because by then 2 of them are running min, 3min ahead of time) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [March 21, 2023, 10:03am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/216 "2023-03-21T10:03:29Z")
No, unfortunately not. Changing the time using Z-Wave raw configuration is not possible in my opinion. But I have just written an email to MCO. ---
**Author:** ![Justin\_Koh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_koh/32/10019_2.png) [@Justin\_Koh](https://community.homey.app/u/Justin_Koh)\ **Post date:** [April 11, 2023, 9:51am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/217 "2023-04-11T09:51:24Z")
I simply can’t get my MCOHome switches functioning properly on my Homey Pro 2023. I keep getting TRANSMIT\_COMPLETE\_NO\_ACK for almost all of them. Even those that’s like 3 meters away. Have tried resetting zwave network, factory resetting Homey, but still no go. Is there a “correct” way to include the switches for Homey Pro 2023? It’s been frustrating when the most basic of HA is not working properly for me. Any advice is very much appreciated. ---
**Author:** ![Shiki](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Shiki](https://community.homey.app/u/Shiki)\ **Post date:** [April 13, 2023, 5:54am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/218 "2023-04-13T05:54:36Z")
Have you tried factory reset the MCOSwitch ? Note different hw version of MCO switches may have their factory reset steps differently (read your manual) even though it a same model. Ensure devices already **factory reset** before include it. I have been migrated all my MCO switches to HP2023 without any issue except two switches that spoilt weeks ago. I took a fair bit of time doing inclusion but failed, thereafter a few **factory reset** on the device then able to do the inclusion. HP2023 setup I do not have a repeater and signal are much better, comparing with HP2019 I still need to run two z-wave repeaters. ---
**Author:** ![Justin\_Koh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_koh/32/10019_2.png) [@Justin\_Koh](https://community.homey.app/u/Justin_Koh)\ **Post date:** [April 14, 2023, 11:34pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/219 "2023-04-14T23:34:36Z")
I tried again, factory resetting by the switches (mine requires pressing a switch 20x). But I’m still facing the problem. I can include the switches just fine, but thereafter, I’m getting those “TRANSMIT\_COMPLETE\_NO\_ACK” messages. Even for switches as closes as 3meters away. I’ve no issue with Zigbee devices though. Wondering if my HP23 came with faulty z-wave? ---
**Author:** ![Shiki](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Shiki](https://community.homey.app/u/Shiki)\ **Post date:** [April 15, 2023, 1:14pm UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/220 "2023-04-15T13:14:58Z")
Since your issue persisted hope you submit issue ticket to Athom let them looking to your HP2023. ---
**Author:** ![Justin\_Koh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_koh/32/10019_2.png) [@Justin\_Koh](https://community.homey.app/u/Justin_Koh)\ **Post date:** [April 16, 2023, 12:53am UTC](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159/221 "2023-04-16T00:53:56Z")
Thanks. I did just that. Hope I didn’t get a lemon and they can help fix it. [Previous page](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159.md?page=10) [Next page](https://community.homey.app/t/app-pro-mcohome-adds-support-for-mcohome-z-wave-devices/159.md?page=12)