# \[APP\]\[Pro\] Life360

**URL:** <https://community.homey.app/t/app-pro-life360/14750>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [June 24, 2019, 11:07am UTC](https://community.homey.app/t/app-pro-life360/14750 "2019-06-24T11:07:39Z")\
**Posts on this page:** 20\
**Page:** 21

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**Author:** ![Marc\_van\_Zutphen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_van_zutphen/32/12410_2.png) [@Marc\_van\_Zutphen](https://community.homey.app/u/Marc_van_Zutphen)\
**Post date:** [January 2, 2024, 6:13pm UTC](https://community.homey.app/t/app-pro-life360/14750/411 "2024-01-02T18:13:48Z")

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After deleting and readding the devices it’s working for me again.

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**Author:** ![Michel\_Bos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bos/32/5481_2.png) [@Michel\_Bos](https://community.homey.app/u/Michel_Bos)\
**Post date:** [January 3, 2024, 12:24pm UTC](https://community.homey.app/t/app-pro-life360/14750/412 "2024-01-03T12:24:47Z")

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Hi @Ocyberbum Have you tried to log in via Homey again? What worked for me was trying to add a new device, for that, you need to log in. That log in did the trick! Hope it works for you too.

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**Author:** ![Marc\_van\_Zutphen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_van_zutphen/32/12410_2.png) [@Marc\_van\_Zutphen](https://community.homey.app/u/Marc_van_Zutphen)\
**Post date:** [January 3, 2024, 5:07pm UTC](https://community.homey.app/t/app-pro-life360/14750/413 "2024-01-03T17:07:44Z")

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403 forbidden error is back ☹  
With home assistant same problem

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**Author:** ![Ype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ype/32/8406_2.png) [@Ype](https://community.homey.app/u/Ype)\
**Post date:** [January 3, 2024, 5:33pm UTC](https://community.homey.app/t/app-pro-life360/14750/414 "2024-01-03T17:33:05Z")

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is this why I can not add the wife?

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**Author:** ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\
**Post date:** [January 3, 2024, 6:44pm UTC](https://community.homey.app/t/app-pro-life360/14750/415 "2024-01-03T18:44:32Z")

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Jup… same here again ☹

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**Author:** ![MarcelT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcelt/32/10042_2.png) [@MarcelT](https://community.homey.app/u/MarcelT)\
**Post date:** [January 3, 2024, 7:07pm UTC](https://community.homey.app/t/app-pro-life360/14750/416 "2024-01-03T19:07:14Z")

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Unfortunatly life360 is blocking unofficial clients. Currently every update i am doing a few days later it is blocked again. I am not sure if I can continue this app if life360 continue this way. On home assistant they have the same problem.

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**Author:** ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\
**Post date:** [January 3, 2024, 7:28pm UTC](https://community.homey.app/t/app-pro-life360/14750/417 "2024-01-03T19:28:53Z")

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It’s such a pitty.  
Thank you Marcel, for your part. How many users does your app have? Did you try to contact them already? If you have contact information, maybe we should spam them? ;).

Would it be an idea to push the issue and contact information to the timelines?

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**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [January 3, 2024, 7:38pm UTC](https://community.homey.app/t/app-pro-life360/14750/418 "2024-01-03T19:38:15Z")

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Ow boy 😢

Whats the best alternative untill solved ( if solved )

Yes perhaps we as users can contact them also

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**Author:** ![MarcelT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcelt/32/10042_2.png) [@MarcelT](https://community.homey.app/u/MarcelT)\
**Post date:** [January 3, 2024, 7:44pm UTC](https://community.homey.app/t/app-pro-life360/14750/419 "2024-01-03T19:44:30Z")

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I have around 1400 installs. Life360 did not respond on my e-mail (not sure because of the holidays) but maybe if many people do, this will change … 🙃

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**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [January 3, 2024, 7:58pm UTC](https://community.homey.app/t/app-pro-life360/14750/420 "2024-01-03T19:58:38Z")

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Well 2 spam messages sent 😬

Whats the best alternative ?

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<div class="post-metadata">

**Author:** ![Anton\_De\_Graaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anton_de_graaf/32/81924_2.png) [@Anton\_De\_Graaf](https://community.homey.app/u/Anton_De_Graaf)\
**Post date:** [January 3, 2024, 9:11pm UTC](https://community.homey.app/t/app-pro-life360/14750/421 "2024-01-03T21:11:50Z")

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I also sent a message 🤞

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**Author:** ![Ype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ype/32/8406_2.png) [@Ype](https://community.homey.app/u/Ype)\
**Post date:** [January 3, 2024, 9:29pm UTC](https://community.homey.app/t/app-pro-life360/14750/422 "2024-01-03T21:29:54Z")

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> [@MarcelT](#):
>
> Unfortunatly life360 is blocking unofficial clients.

send message !!!

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<div class="post-metadata">

**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [January 3, 2024, 9:34pm UTC](https://community.homey.app/t/app-pro-life360/14750/423 "2024-01-03T21:34:49Z")

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Pffffff 2024 en support ……

Your request (1674220) has been updated. To add additional comments, reply to this email.

Hi, thank you for reaching out to Life360 Customer Care.

We use an advanced artificial intelligence system that leverages cutting-edge technology to efficiently understand your inquiry and provide a relevant response.

I was unable to find an answer for you. Please visit our [Help Center](https://l360autosolve.zendesk.com/support.life360.com) or [Life360](https://www.life360.com/) to find the answer to your inquiry, or reply to this email and our team will assist you.

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**Author:** ![Le\_Cactus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/le_cactus/32/9727_2.png) [@Le\_Cactus](https://community.homey.app/u/Le_Cactus)\
**Post date:** [January 3, 2024, 10:43pm UTC](https://community.homey.app/t/app-pro-life360/14750/424 "2024-01-03T22:43:27Z")

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> [@MarcelT](#):
>
> Unfortunatly life360 is blocking unofficial clients. Currently every update i am doing a few days later it is blocked again. I am not sure if I can continue this app if life360 continue this way. On home assistant they have the same problem.

😢

This was the best presense solution for Homey, now what. Thanks Marcel for all your efforts. i really hope you’ll find a solution, or someone comes with a good alternative.

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<div class="post-metadata">

**Author:** ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\
**Post date:** [January 4, 2024, 8:26am UTC](https://community.homey.app/t/app-pro-life360/14750/425 "2024-01-04T08:26:47Z")

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Hi all,

Hopefully lots of complaints will help:  
[https://support.life360.com/hc/en-us/requests/new](https://support.life360.com/hc/en-us/requests/new)

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<div class="post-metadata">

**Author:** ![Ocyberbum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ocyberbum/32/47809_2.png) [@Ocyberbum](https://community.homey.app/u/Ocyberbum)\
**Post date:** [January 4, 2024, 10:10am UTC](https://community.homey.app/t/app-pro-life360/14750/426 "2024-01-04T10:10:12Z")

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> [@MarcelT](#):
>
> unofficial clients

I sent mine in using the link, I would need to find a alternative if life360 doesn’t give us access. Marcel’s app was awesome and well appreciated… fingers cross a solution is found!!! i heard Geofency is also good but never tried it

> **[The leading geofencing platform](https://radar.com/product/geofencing?utm_term=android%20geofencing&utm_campaign=20231206_PSR_ggl_intent-geofencing_lp_txt_amer_ru2&utm_source=google&utm_medium=cpc&hsa_acc=5528249850&hsa_cam=20884674464&hsa_grp=155677336526&hsa_ad=685414672215&hsa_src=g&hsa_tgt=kwd-893376499895&hsa_kw=android%20geofencing&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gclid=Cj0KCQiAy9msBhD0ARIsANbk0A_QnX5QVLO_vJXrKOSAzlcfdprGmiC1rQH-HB4Sf81SoJ3n5ue64vwaAiPiEALw_wcB)**
>
> Go beyond iOS and Android limitations with unlimited geofences, polygon geofences, and accuracy down to 5 meters.

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<div class="post-metadata">

**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [January 4, 2024, 7:20pm UTC](https://community.homey.app/t/app-pro-life360/14750/427 "2024-01-04T19:20:44Z")

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Added a request too at Life360.

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<div class="post-metadata">

**Author:** ![Ocyberbum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ocyberbum/32/47809_2.png) [@Ocyberbum](https://community.homey.app/u/Ocyberbum)\
**Post date:** [January 4, 2024, 8:37pm UTC](https://community.homey.app/t/app-pro-life360/14750/428 "2024-01-04T20:37:20Z")

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This was the response i got from 360, and to me it may mean option b time ☹ but i did follow up to be sure since i wasn’t sure if this was all AI generated answer!!

Your request (1675612) has been updated. To add additional comments, reply to this email.

Hi, thank you for reaching out to Life360 Customer Care.

We use an advanced artificial intelligence system that leverages cutting-edge technology to efficiently understand your inquiry and provide a relevant response. Regarding your question about the integration of Life360 with home automation services and third-party clients, Life360’s Google Assistant feature was removed on 4/14/2022. Google decided not to continue supporting Location-sharing services in Google Assistant due to limited usage and maintenance costs. This means that commands like “where’s my family?” or “where’s John?” to pull up their locations from Life360 via Google Assistant are no longer available. However, the Life360 app itself continues to function and can be used to find information shared by your friends and family about their whereabouts. There is no information provided about future plans for third-party home automation services or unofficial clients.

If this response does not fully address your concerns, please reply with additional details, and our team will assist you.

_Article used: Google Assistant Sunset_

Additional information here:  
[Google Assistant Sunset](https://support.life360.com/hc/en-us/articles/5432319990807-Google-Assistant-Sunset)  
[Life360 App Data Usage](https://support.life360.com/hc/en-us/articles/18536415407767-Life360-App-Data-Usage)  
[Help Alerts](https://support.life360.com/hc/en-us/articles/360046506153-Help-Alerts)  
[Life360 Permission Settings - Part 2](https://support.life360.com/hc/en-us/articles/4421127395223-Life360-Permission-Settings)  
[Family Safety Assist Features](https://support.life360.com/hc/en-us/articles/360050280433-Family-Safety-Assist-Features)

Thank you,

Life360

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<div class="post-metadata">

**Author:** ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\
**Post date:** [January 4, 2024, 9:18pm UTC](https://community.homey.app/t/app-pro-life360/14750/429 "2024-01-04T21:18:16Z")

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Ugh.

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<div class="post-metadata">

**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [January 4, 2024, 9:26pm UTC](https://community.homey.app/t/app-pro-life360/14750/430 "2024-01-04T21:26:00Z")

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And i had this in bold below …. I think we will not get anywhere.  
Stalling … asking questions and questions. New person on my ticket … all starts over.

This is what i dislike on the homey enviroment … from one day to another things can change and dozens of complex flows are useless … i really appreciate people efforts in apps … but other companies are reluctant to share info if an app is successful or has lots of users ( money issue i suppose ). How can we run homey if vital apps like this stop working because a company change their mood.

Its 2024 … geofences is important !!!  
Homeys version is not good … life360 stops …. And nobody has good alternatives

**Can you share more details about your question? If you’re experiencing an issue, please provide the following information so that we can help find a solution:**

\*\*\* Specifics of the issue.\*\*  
\*\*\* The member who is having the issue.\*\*  
\*\*\* Screenshots of the issue in your Life360 app, if applicable.\*\*  
\*\*\* Settings you have checked or steps you have taken to resolve the issue.\*\*

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