# \[APP\]\[Pro\] LG ThinQ - Smart living starts with LG ThinQ (Community) (NL) **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [June 14, 2023, 4:28pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324 "2023-06-14T16:28:44Z")\ **Posts on this page:** 20\ **Page:** 44
**Author:** ![Mariomark1541](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mariomark1541/32/178160_2.png) [@Mariomark1541](https://community.homey.app/u/Mariomark1541)\ **Post date:** [October 15, 2025, 4:05am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/880 "2025-10-15T04:05:40Z")
Test but git the same with stable But rebooted the app and looks like it’s working ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [October 15, 2025, 5:41am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/881 "2025-10-15T05:41:55Z")
will take another look at it ---
**Author:** ![Melvin\_Canisius](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melvin_canisius/32/114686_2.png) [@Melvin\_Canisius](https://community.homey.app/u/Melvin_Canisius)\ **Post date:** [October 17, 2025, 3:03pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/882 "2025-10-17T15:03:42Z")
Ik krijg onderstaande foutmelding, zodra de Airco aanstaat werkt de rest wel. Iemand een idee? ![IMG_1349](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/8/48293d0a77f40b0461e0ae33b2e9e03e55290c36.jpeg) ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [October 17, 2025, 3:04pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/883 "2025-10-17T15:04:32Z")
Doe even een restart van de app. Ik hoop dat dit in de volgende update opgelost is ---
**Author:** ![protonic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/protonic/32/25099_2.png) [@protonic](https://community.homey.app/u/protonic)\ **Post date:** [October 17, 2025, 6:44pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/884 "2025-10-17T18:44:50Z")
Please write to LG and demand an answer to why they don’t make the most important data available in their API. Actual temp is the most crucial data in order to know if the fridge/freezer is working. ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [October 17, 2025, 7:29pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/885 "2025-10-17T19:29:18Z")
Opened an issue on their integration git. ---
**Author:** ![Dunker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunker/32/77765_2.png) [@Dunker](https://community.homey.app/u/Dunker)\ **Post date:** [October 18, 2025, 4:35am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/886 "2025-10-18T04:35:43Z")
> **[QNA - LG Smart Solution API Developer](https://smartsolution.developer.lge.com/en/support/qna)** ---
**Author:** ![Mini\_me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mini_me/32/16363_2.png) [@Mini\_me](https://community.homey.app/u/Mini_me)\ **Post date:** [October 18, 2025, 7:53pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/887 "2025-10-18T19:53:17Z")
Hi. About 1 month ago i lost my connection with LG and homey. i have used you app for about 1 year. I have tryed PAT and new versjon of you app. but it sees like i cant get a connection. Any ide what im doing wrog? here is the latest from the log: undefinedundefined-Invalid Date-undefined undefined err] Unhandled Rejection at: Promise { Error: Error: 1310 - Not supported domain getDeviceList at /app/lib/ThinQClient.js:68:35 at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) } reason: Error: Error: 1310 - Not supported domain getDeviceList at /app/lib/ThinQClient.js:68:35 at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) unhandledRejection: Error: Error: 1310 - Not supported domain getDeviceList at /app/lib/ThinQClient.js:68:35 at process.processTicksAndRejections (node:internal/process/task\_queues:95:5) undefined-Invalid Date-undefined undefined err] onReady Failed, 1310 - Not supported domain getDeviceList undefined undefined-Invalid Date-undefined undefined err] onReady Failed, 1310 - Not supported domain getDeviceList undefined 2025-10-18T19:44:31.303Z [log] XX no-XX EIC 2025-10-18T19:44:31.302Z [log] [SmartThinqApp] PAT changed, reinitializing ThinQ API 2025-10-18T19:43:24.985Z [log] SmartThinqClient Ready undefined-Invalid Date-undefined undefined err] Login e[31mPrecondition Failede[0m undefined-Invalid Date-undefined undefined err] Login {“error”:{“request”:“/emp/v2.0/account/session/txxxxxs%[40xxxxl.com](http://40xxxxl.com)”,“code”:“412”,“message”:“Precondition Failed”}} 2025-10-18T19:43:22.340Z [log] Login with username and password, (re)create Auth session 2025-10-18T19:43:22.339Z [log] SmartThinqClient Session: No session reuseSession false undefined-Invalid Date-undefined undefined err] Invalid country lookup, contact developer null lat: 58.555402465161855 lon: 8.98266552016139 2025-10-18T19:43:22.097Z [log] OnInitSettings SmartThinQClient { debug: false, Br ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [October 20, 2025, 9:13am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/888 "2025-10-20T09:13:58Z")
> [@Mini\_me](#): > > 412 > [@Mini\_me](#): > > undefined-Invalid Date-undefined undefined err] Invalid country lookup, contact developer null lat: 58.555402465161855 lon: 8.98266552016139 Very weird, it fails to find your country. What country are you in?. okay Norway, thx Maps ---
**Author:** ![Mini\_me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mini_me/32/16363_2.png) [@Mini\_me](https://community.homey.app/u/Mini_me)\ **Post date:** [October 20, 2025, 9:45am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/889 "2025-10-20T09:45:13Z")
hehe.. yes, maps is right 🙂 Norway here 😃 tnx for taking the time to trying to figure this out 😃 ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [October 20, 2025, 9:59am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/890 "2025-10-20T09:59:00Z")
can you try the following: goto app settings/configure. login with a wrong password, after fail message, login with correct password… not sure if it will work, but easy button 😉 ---
**Author:** ![Mini\_me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mini_me/32/16363_2.png) [@Mini\_me](https://community.homey.app/u/Mini_me)\ **Post date:** [October 21, 2025, 1:17pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/891 "2025-10-21T13:17:47Z")
Didnt do anything. I manage to login at the official app….? undefined2025-10-21T13:14:18.510Z [log] SmartThinqClient Ready undefined-Invalid Date-undefined undefined err] Login e[31mPrecondition Failede[0m undefined-Invalid Date-undefined undefined err] Login {“error”: ---
**Author:** ![Mini\_me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mini_me/32/16363_2.png) [@Mini\_me](https://community.homey.app/u/Mini_me)\ **Post date:** [October 22, 2025, 9:13am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/892 "2025-10-22T09:13:05Z")
I have now tryed the 4.2.14 version. And it works.. tnx for all the time and affort to get me “online” again. ---
**Author:** ![Mariomark1541](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mariomark1541/32/178160_2.png) [@Mariomark1541](https://community.homey.app/u/Mariomark1541)\ **Post date:** [October 23, 2025, 3:12pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/893 "2025-10-23T15:12:08Z")
@Martin_Verbeek did you already found a solution for this error when setting fans;eed ![IMG_0550](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d7b93a4d0b0100448724a3500e425c7433f3177.jpeg) ![IMG_0551](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/e/2e4ed79a60dd88da6d6c947061d272d0a8cea595.jpeg) ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [October 24, 2025, 6:27am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/895 "2025-10-24T06:27:05Z")
Reply from LG: > We regret to inform you that the refrigerator models currently provided do not support current temperature data. > The temperatures displayed in the ThinQ App for both the fridge and freezer represent the target temperatures, not the current internal temperatures. > As a result, we are unable to provide current temperature data for refrigerators through this SDK. > We sincerely appreciate your interest and valuable feedback. ---
**Author:** ![protonic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/protonic/32/25099_2.png) [@protonic](https://community.homey.app/u/protonic)\ **Post date:** [October 24, 2025, 6:39pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/896 "2025-10-24T18:39:47Z")
Thanks Martin! At least you tried. It amazing how big companies like LG are so successful in hiring totally incompetent people to handle technical support. Where do they find all these people. You ask a straight question and they answer with something completely irrelevant. It’s like asking a politician a direct question. If only I had time, I would like to start a public campaign to demand access to the most basic data from our devices. ---
**Author:** ![moz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/moz/32/113760_2.png) [@moz](https://community.homey.app/u/moz)\ **Post date:** [October 25, 2025, 10:46am UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/897 "2025-10-25T10:46:10Z")
Hi Martin, First off thanks again for your work on the app! I’ve noticed an issue with the test version: the allowed speed list of the fan\_speed for AC’s do not actually match the capabilities of the AC. The previous version(s) of the app I was able to set the speeds to unsupported values which would return an error but I could select any of the fan\_speed values (“SLOW”: “1”, “LOW”: “2”, “LOWMID”: “3”, “MID”: “4”, “HIGH”: “5”, “POWER”: “6”, “AUTO”: “8”). This was through a when-card, which uses autocomplete, the enum list on the device itself still allows you to select all the values but it will give you an this model doesn’t support it error. Which wouldn’t be a problem but the API (I’m guessing) doesn’t give back the correct values - it’s missing quite a few options. For my wall AC models the profile (from the settings menu) indicates airFlow.windStrength.values.r: _“POWER”, “LOW”, “AUTO”, “MID”, “HIGH”_ While the actual supported values (which were working before) are: _“AUTO”, “LOW”, “LOWMID”, “MID”, “HIGH”, “POWER”_ And for the console AC models it says: _“HIGH”, “LOW”, “AUTO”, “MID”_ While it should be: _“AUTO”, “SLOW”, “LOW”, “MID”, “HIGH”_ Another issue I noticed is that for the console AC models the vertical direction (vstep) doesn’t autocomplete in the action card. So I’m unable to select anything even though in the profile the wall AC and console AC have the identical vstep data. Unlike the fan speed setting I don’t see any values for it in the profile. One solution might be to just allow any of the values to be set regardless of what the model profile reports. These are modelUrls, if that’s of any help. If there is anything I can test or give more info on please let me know. Wall AC: [https://objectcontent.lgthinq.com/1170c5f8-c899-45bf-8de1-0165a4d65ade?hdnts=exp=1820016181~hmac=215eec2246761902d8f1d0efbf43588c8be4be237e3ab4dcfcf3b9d26794b1fa](https://objectcontent.lgthinq.com/1170c5f8-c899-45bf-8de1-0165a4d65ade?hdnts=exp=1820016181~hmac=215eec2246761902d8f1d0efbf43588c8be4be237e3ab4dcfcf3b9d26794b1fa) Console AC: [objectcontent.lgthinq.com/0aa76c5b-1caf-4c96-8212-9a7c8657d14a?hdnts=exp=1784963712~hmac=bd9334d0d4ef8d3e6319e4c0e5861550ef4f611d013d44c2fdd73a6c5d06f8b6](http://objectcontent.lgthinq.com/0aa76c5b-1caf-4c96-8212-9a7c8657d14a?hdnts=exp=1784963712~hmac=bd9334d0d4ef8d3e6319e4c0e5861550ef4f611d013d44c2fdd73a6c5d06f8b6) ---
**Author:** ![Rett\_Pop](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rett_pop/32/69805_2.png) [@Rett\_Pop](https://community.homey.app/u/Rett_Pop)\ **Post date:** [November 19, 2025, 4:16pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/898 "2025-11-19T16:16:09Z")
Suddenly the application became unavailable on my Homey Pro. It is shown in the store, and install makes it visible in the list of the installed applications, but application’s device is marked unavailable because of no application available. And trying to restart application shows error that it is unavailable. What happened? ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [November 19, 2025, 4:27pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/899 "2025-11-19T16:27:14Z")
Already restarted Homey? ---
**Author:** ![Rett\_Pop](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rett_pop/32/69805_2.png) [@Rett\_Pop](https://community.homey.app/u/Rett_Pop)\ **Post date:** [November 19, 2025, 4:27pm UTC](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324/900 "2025-11-19T16:27:31Z")
Sure ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/4/449d6730ff759927710393a2a9f46225300c353f.jpeg) And Icon has changed. [Previous page](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324.md?page=43) [Next page](https://community.homey.app/t/app-pro-lg-thinq-smart-living-starts-with-lg-thinq-community-nl/82324.md?page=45)