# \[APP\]\[Pro\] Intergas Incomfort - Comfortable temperatures in your home

**URL:** <https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590>\
**Category:** Apps\
**Tags:** app, homey-pro, community-app\
**Created:** [May 24, 2019, 1:50pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590 "2019-05-24T13:50:36Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Martijn\_Klomp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_klomp/32/101036_2.png) [@Martijn\_Klomp](https://community.homey.app/u/Martijn_Klomp)\
**Post date:** [February 23, 2024, 11:02am UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/30 "2024-02-23T11:02:48Z")

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Hi Wim,

The incomfort gateway is on a internal IP but **maybe** it’s on another wifi SSID. I cannot find the SSID on the gateway (just the ip etc.), so I’ll try to reset it and connect it to the same SSID as the homey.

Thanks for the reply!  
Martijn

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**Author:** ![sorted.bits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sorted.bits/32/180893_2.png) [@sorted.bits](https://community.homey.app/u/sorted.bits)\
**Post date:** [February 24, 2024, 7:08am UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/31 "2024-02-24T07:08:32Z")

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Hey Martijn,

I am sorry, but the gateway is connected through a wire, right? Or is there a wireless version as well? If there are multiple versions, that might be the reason why this doesn’t work for you.

What I CAN do is create a test version for you, that just logs a bunch of stuff and you can try to pair using that version. If it doesn’t work, we might have info to support it anyway.

I specifically tested with this version:

> **[Gebruiks-en-Installatiehandleiding-Intergas-Gateway-842014-00.pdf](https://www.intergas-verwarming.nl/app/uploads/2018/02/Gebruiks-en-Installatiehandleiding-Intergas-Gateway-842014-00.pdf)**
>
> 2.44 MB

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<div class="post-metadata">

**Author:** ![sorted.bits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sorted.bits/32/180893_2.png) [@sorted.bits](https://community.homey.app/u/sorted.bits)\
**Post date:** [February 24, 2024, 9:29am UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/32 "2024-02-24T09:29:50Z")

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Could you try out this version:

> **[Intergas Incomfort](https://homey.app/en-us/app/com.sortedbits.incomfort/Intergas-Incomfort/)**
>
> Comfortable temperatures in your home.

If it does not work for you, could you send me a diagnostic report after trying to pair. You find that option under ‘Settings’, then my app ‘Intergas Incomfort’. There should be a button called ‘Create Diagnostic Report’.

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<div class="post-metadata">

**Author:** ![Martijn\_Klomp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_klomp/32/101036_2.png) [@Martijn\_Klomp](https://community.homey.app/u/Martijn_Klomp)\
**Post date:** [February 26, 2024, 12:45pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/33 "2024-02-26T12:45:54Z")

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> [@sorted.bits](#):
>
> [https://homey.app/en-us/app/com.sortedbits.incomfort/Intergas-Incomfort/test/](https://homey.app/en-us/app/com.sortedbits.incomfort/Intergas-Incomfort/test/)

Hi Wim. You are right, the incomfort gateway is connected through UTP. My bad.  
I will send you the diagnostic report through DM.

Thanks,  
Martijn

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 26, 2024, 3:00pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/34 "2024-09-26T15:00:55Z")

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> [@BasK](#):
>
> One more question, after adding the new device in Homey, it shows me 2 new thermostats. If I read the posts above, seems to be caused by the fact that I have a Heatpump and a CV. Which thermostat should I then use in my flow? Maybe both?

@BasK A bit late, and for other users with hybrid heating system: I added just the heatpump thermostat device, while it’s kind of the master unit of a hybrid system. Works fine.

\_

## SOLVED

Seems to be fixed with the v9.0.0 beta app update (IOS app store calls it “testflight”, Android “beta program”).  
I can edit my thermostat device again.

ORIGINAL POST:  
@sorted.bits Hello Wim. Thanks for the great app.  
Due to other issues, the IP of the gateway changed.  
But when I want to edit the thermostat device using the _mobile app_, this screen below pops up.  
After hitting “Try again”, I can’t do anything, a fixed reload sign appears.  
I have to force close the Homey app to be able to use it again

> ![1000034667](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/47ac46299b944f00ea99b80b983bc79d711a6827.jpeg)

A Homey reboot didn’t make a difference.

“Workaround”:  
Use the Web app.

`mobile OS: Android`  
`2 x Homey pro 2019 - v12.0.1`  
`App v1.5.0`

When you need any additional info, or a diag, just ask.

Thanks,  
Peet

_Not sure if it’s an app specific problem, because the same error was also reported by another app’s dev @ [Slack](https://athomcommunity.slack.com/archives/C04SUGZ9E/p1727514133423039?thread_ts=1727514133.423039&cid=C04SUGZ9E)_

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<div class="post-metadata">

**Author:** ![sebmar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebmar/32/78863_2.png) [@sebmar](https://community.homey.app/u/sebmar)\
**Post date:** [October 9, 2024, 5:38pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/35 "2024-10-09T17:38:14Z")

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When trying to login to my new gateway using the homey app, I get the message: failed to connect, please check the form {}.  
Ip-adress, and username / password are correct.  
Any clue?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 9, 2024, 8:18pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/36 "2024-10-09T20:18:10Z")

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IP = IP address of the gateway  
User = admin  
Password = _can be found on the back of the gateway_

> ![1000035755](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/8/18752eb67c358c2ce7da68fe6554ef67d919e7b3.jpeg)

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<div class="post-metadata">

**Author:** ![sebmar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebmar/32/78863_2.png) [@sebmar](https://community.homey.app/u/sebmar)\
**Post date:** [October 11, 2024, 8:41pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/37 "2024-10-11T20:41:46Z")

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A reset of the gateway worked, and it’s added to homey but I have the same hang as reported before, unless I use the web app.

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**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\
**Post date:** [October 22, 2024, 5:26pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/38 "2024-10-22T17:26:24Z")

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Hello,

A little bit off-topic (but also not 😉 )

Can the Intergas Gateway be used even if no Intergas Thermostat is connected? I would like to keep my existing thermostat in combination with the radiator valves, but would like to integrate my new Intergas boiler into Homey (if only for error messages such as pressure too low).

Thanks for the response!

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 22, 2024, 10:25pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/39 "2024-10-22T22:25:59Z")

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I’m not sure which thermostat you own atm?

The gateway uses RF to talk to the boiler.

These are valid thermostats as well:  
Honeywell Round Modulation and Honeywell Round RF (T87RF2025) thermostat.

 ![1000036345](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/8/187578c9bb323179ceb4ff77a943fe41032283cc.jpeg)

I use a Honeywell Round Modulation T87M2018 and it works fine with the gateway.

 ![1000036349](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/6/966f4be6ff9d8b70f0eed988b680e5aec11c9c84.jpeg)

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<div class="post-metadata">

**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\
**Post date:** [October 23, 2024, 10:55am UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/40 "2024-10-23T10:55:25Z")

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I am using the Netatmo modulating thermostat. This one has an open therm protocol. So I’m guessing it should just work. Your Honeywell round thermostaat is also a open therm protocol

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 23, 2024, 11:59am UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/41 "2024-10-23T11:59:40Z")

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In theory that might be true. Of course Intergas never will state “any open therm thermostat will do” 😬

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<div class="post-metadata">

**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\
**Post date:** [October 29, 2024, 8:02pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/42 "2024-10-29T20:02:48Z")

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It is working 🙂

 ![IMG_5554](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0e58820d788758e28c3f7adbdc334e642b90f8d7.jpeg)

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<div class="post-metadata">

**Author:** ![sebmar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebmar/32/78863_2.png) [@sebmar](https://community.homey.app/u/sebmar)\
**Post date:** [January 10, 2025, 4:59pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/43 "2025-01-10T16:59:49Z")

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It functions over here as well, but updating of any of the variables (numeric and status indicators such as boiler status, burner status etc.) sometimes lags for a few minutes. This makes it useless in some of the flows in which I’d like to use it as a trigger.  
Does anyone else encounter the same issue?

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<div class="post-metadata">

**Author:** ![sebmar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebmar/32/78863_2.png) [@sebmar](https://community.homey.app/u/sebmar)\
**Post date:** [January 10, 2025, 5:01pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/44 "2025-01-10T17:01:25Z")

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I use it with a Tado thermostat (icw Tado radiator valves for zone control), but the modulating behavior is quite crude with big steps. I have seen much better modulation with other thermostats.

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<div class="post-metadata">

**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\
**Post date:** [January 11, 2025, 5:29am UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/45 "2025-01-11T05:29:33Z")

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But the modulation is triggert and start from your case the Tado thermostat. The gateway is only a gateway and function as a comunication device from the burner (Intergas) and the cloud. In my case it is pretty fast and see a change in 10 seconds or so

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<div class="post-metadata">

**Author:** ![sebmar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebmar/32/78863_2.png) [@sebmar](https://community.homey.app/u/sebmar)\
**Post date:** [January 12, 2025, 1:42pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/46 "2025-01-12T13:42:39Z")

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Yes, I understand. It was just to elaborate on the modulating behavior of the Tado which is below par.  
My gateway laggs considerably.

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<div class="post-metadata">

**Author:** ![MichelB91](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michelb91/32/80103_2.png) [@MichelB91](https://community.homey.app/u/MichelB91)\
**Post date:** [March 15, 2025, 1:16pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/47 "2025-03-15T13:16:13Z")

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Hello, is there a possibility that the Intergas xtend also will be visible?

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**Author:** ![Jordy\_De\_vries](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jordy_de_vries/32/121733_2.png) [@Jordy\_De\_vries](https://community.homey.app/u/Jordy_De_vries)\
**Post date:** [March 19, 2025, 9:17pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/48 "2025-03-19T21:17:50Z")

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hello is there a possibility for an update so that you can also see the intergas xtend and the xtore.  
my tap water temperature shows 0 degrees. while my boiler is hot.

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<div class="post-metadata">

**Author:** ![Jean-Paul\_Boone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-paul_boone/32/16748_2.png) [@Jean-Paul\_Boone](https://community.homey.app/u/Jean-Paul_Boone)\
**Post date:** [October 29, 2025, 7:47pm UTC](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/49 "2025-10-29T19:47:20Z")

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First of all, thanks for the great app. However, I do have a question: is it possible, just like in the app, to read out the hours the boiler has been running for central heating and hot water (as a Tag)? And how many cubic meters it has used for that?

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