# \[APP\]\[Pro\] Insight Trends Reloaded

**URL:** <https://community.homey.app/t/app-pro-insight-trends-reloaded/71307>\
**Category:** Apps\
**Tags:** app, tools, insights, homey-pro\
**Created:** [October 28, 2022, 8:39am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307 "2022-10-28T08:39:36Z")\
**Posts on this page:** 20\
**Page:** 12

<div class="post-metadata">

**Author:** ![P\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/p_w/32/71251_2.png) [@P\_W](https://community.homey.app/u/P_W)\
**Post date:** [May 17, 2023, 5:26pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/221 "2023-05-17T17:26:29Z")

</div>

sorry accedently replied on a other post but.  
yes it did, my origional settings where a trend calc. every 30 sec. for humidity over a timespan of 3 min. and these settings worked uptill the problems occurred 9 days ago accoring to my logging

---

<div class="post-metadata">

**Author:** ![Johan\_Persson1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_persson1/32/48190_2.png) [@Johan\_Persson1](https://community.homey.app/u/Johan_Persson1)\
**Post date:** [May 17, 2023, 5:58pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/222 "2023-05-17T17:58:05Z")

</div>

Thanks Peter!

Cleared cache, tried three different browsers, same problem unfortunately. 😢

/Johan

---

<div class="post-metadata">

**Author:** ![Johan\_Persson1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_persson1/32/48190_2.png) [@Johan\_Persson1](https://community.homey.app/u/Johan_Persson1)\
**Post date:** [May 17, 2023, 6:00pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/223 "2023-05-17T18:00:33Z")

</div>

Hmm, strange.

I’ve got version 1.2.0 from Sharkys, and it works! 🤔

/Johan

---

<div class="post-metadata">

**Author:** ![Florian\_Schmidbauer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/florian_schmidbauer/32/30157_2.png) [@Florian\_Schmidbauer](https://community.homey.app/u/Florian_Schmidbauer)\
**Post date:** [May 17, 2023, 6:01pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/224 "2023-05-17T18:01:29Z")

</div>

Hi spkesDE,  
yes it did (at least i think so). Had some trends for a 5 min average and my PV meters are polled every 10 sec.  
Florian

---

<div class="post-metadata">

**Author:** ![Johan\_Persson1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_persson1/32/48190_2.png) [@Johan\_Persson1](https://community.homey.app/u/Johan_Persson1)\
**Post date:** [May 17, 2023, 8:06pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/225 "2023-05-17T20:06:16Z")

</div>

Hi SpkesDE

Tried the new version 1.4.0, but got errors.

2c7d865b-0c32-4040-9268-231b127bfb1f

Can you see what the problem is?

---

<div class="post-metadata">

**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\
**Post date:** [May 18, 2023, 9:17am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/226 "2023-05-18T09:17:10Z")

</div>

I have same problem. Only one data point in 5 minutes. Also after latest update.

---

<div class="post-metadata">

**Author:** ![RoelofO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roelofo/32/36477_2.png) [@RoelofO](https://community.homey.app/u/RoelofO)\
**Post date:** [May 18, 2023, 2:07pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/227 "2023-05-18T14:07:32Z")

</div>

Same problem here, percentile over a sensor’s brightness value results in a ‘Network request failed’ error.

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 18, 2023, 3:18pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/228 "2023-05-18T15:18:31Z")

</div>

@Fred_de_Goede @RoelofO , diag, Homey version and firmware ?

FYI, seems I get the datapoints fine on HP2023 - 10min interval (Voltage example)

![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1373aca85e0cf7032fed7914dad418280340bf6.png)

---

<div class="post-metadata">

**Author:** ![RoelofO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roelofo/32/36477_2.png) [@RoelofO](https://community.homey.app/u/RoelofO)\
**Post date:** [May 18, 2023, 3:20pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/229 "2023-05-18T15:20:52Z")

</div>

Report a81c1860-35d9-461d-9b9e-ea7756a2699f. If you need more information I’d be happy to test things.

---

<div class="post-metadata">

**Author:** ![spkesDE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spkesde/32/54352_2.png) [@spkesDE](https://community.homey.app/u/spkesDE)\
**Post date:** [May 18, 2023, 4:57pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/230 "2023-05-18T16:57:51Z")

</div>

```auto
[err] 2023-05-18 12:00:00 [InsightTrendsReloaded] Failed to get log entries! Most likely Timeout after 5000ms. Try again later. homey:device:ea0d49f6-8855-42ea-aa34-7ec8ce1b3f22 - measure_power
[err] 2023-05-18 12:00:00 [InsightTrendsReloaded] [HomeyAPIError: Could not find that Log] {
  statusCode: 404,
  description: 'Could not find that Log'
}

```

It’s the same issue as @Sharkys had. It’s old Insights ID’s. You have to reselect all insights in the flows to make it work again.

---

<div class="post-metadata">

**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\
**Post date:** [May 26, 2023, 6:49am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/231 "2023-05-26T06:49:35Z")

</div>

I’m still encounter problems with the amount of data. I look at the configuration setup. Fill in a 10 minutes interval and don’t get a result. When I try it with the old insight trends I get 10 data points used. So homey gives data every minute but it’s not used in insight trend reloaded. What can be the problem?

 ![Screenshot_20230526_084028_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/559eefd122d2540c8dd99838912bd71bba3cf4ec.jpeg)  
 ![Screenshot_20230526_084356_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/3/6333f01a8136d5685fb3427583f28ff1b759a153.jpeg)

---

<div class="post-metadata">

**Author:** ![spkesDE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spkesde/32/54352_2.png) [@spkesDE](https://community.homey.app/u/spkesDE)\
**Post date:** [May 26, 2023, 10:21am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/232 "2023-05-26T10:21:16Z")

</div>

Without a diagnostic report I can’t really help you since I don’t know if there is any error accuring.  
Also the old Insights trends is using a older API version. I use the newest api version. May Athom changed something that is causing this issue.

---

<div class="post-metadata">

**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\
**Post date:** [May 26, 2023, 11:10am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/233 "2023-05-26T11:10:05Z")

</div>

Thanks for your reply.  
I don’t know how to give you a diagnostic report. But what I can show you is that I’m receiving an error when I make a flow to set a variable to the number of used data points. When I set 5 minutes I receive an error. When I set 20 minutes I only get 3 data points used. Can you do something with this info?

 ![20230526_130359](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/e/deada34230615bd0bbafdeceb85122b9e59f695a.jpeg)  
 ![20230526_130427](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1309fc9c888e083cc9c4929797af7385d6cc170.jpeg)

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [May 26, 2023, 11:28am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/234 "2023-05-26T11:28:07Z")

</div>

> [@Fred\_de\_Goede](#):
>
> diagnostic report

Homey Smartphone App (v7.x) → More → Apps → Insight Trends Reloaded → ⚙ → Create diagnostic report

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 26, 2023, 11:35am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/235 "2023-05-26T11:35:24Z")

</div>

> [@spkesDE](#):
>
> May Athom changed something that is causing this issue.

Still it would be missing for everyone, or ? Eg. on HP23 all datapoints are available, all is working fine…so I wonder where is the specificity in those cases where it doesn’t work (because for the majority seems to be fine, unless I would expect more messages here)

---

<div class="post-metadata">

**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\
**Post date:** [May 26, 2023, 1:48pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/236 "2023-05-26T13:48:38Z")

</div>

OK, strange. I’m getting the error straight from the GUI homey site. On my phone a Galaxy S22 I don’t get an error but there is no change in the variable  
Diagnostic report is 050f48ed-f3f8-433c-8ac1-f7402d924cf9

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 26, 2023, 1:53pm UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/237 "2023-05-26T13:53:08Z")

</div>

Maybe you should clear the cache and reload the Homey web app, or open it in a private tab to see if it makes a difference.

---

<div class="post-metadata">

**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\
**Post date:** [May 27, 2023, 8:16am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/238 "2023-05-27T08:16:59Z")

</div>

I tried private tab and delete cash. I deleted and added insight reloaded app again. Also no result.  
I’m running on the latest firmware from homey as well as on my phone. I’m having a 2019 homey version. Strange that until now nobody reported the same issue. It could be that other users work with a larger time setting. That is not resulting in an error but using only a few data points. Somebody having an idea? I’m now forced to go to the old insight version but want to use the insight reloaded because of updates.

---

<div class="post-metadata">

**Author:** ![Florian\_Schmidbauer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/florian_schmidbauer/32/30157_2.png) [@Florian\_Schmidbauer](https://community.homey.app/u/Florian_Schmidbauer)\
**Post date:** [May 27, 2023, 9:02am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/239 "2023-05-27T09:02:08Z")

</div>

Hi,

you are not alone. Same isser here. HP19 and since update to the new API i get only 1 Datapoint every 5mins but my Sensors/Devices have 20sec polling rates

Cheers,  
Florian

---

<div class="post-metadata">

**Author:** ![spkesDE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spkesde/32/54352_2.png) [@spkesDE](https://community.homey.app/u/spkesDE)\
**Post date:** [May 27, 2023, 9:11am UTC](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307/240 "2023-05-27T09:11:35Z")

</div>

@Florian_Schmidbauer and @Fred_de_Goede could you install in the latest test version and reproduce this error and send me a diagnostics report? I added more logging to find the issue.

> **[Insight Trends Reloaded](https://homey.app/en-us/app/com.spkes.insightTrendsReloaded/Insight-Trends-Reloaded/)**
>
> Get more out of your Insights

Edit: Somehow I can’t reproduce your errors on the HP2023.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/5/c5b5c8f86957a9afb12aea105d188bd40e9a9d09.png)

```auto
2023-05-27T13:34:48.367Z [log] [InsightTrendsReloaded] Got 720 entries from homey with timespan(5min) of lastHour for homey:manager:system - homey:manager:system:loadavg
2023-05-27T13:34:48.368Z [log] [InsightTrendsReloaded] After FilterNullValues(false) the length is 720
2023-05-27T13:34:48.368Z [log] [InsightTrendsReloaded] After Date Filter(1685194188367) the length is 59
2023-05-27T13:34:48.376Z [log] [InsightTrendsReloaded] Got 59 from getLogs. The tokens are: {
  min: 1,
  max: 10,
  mean: 6.6271186,
  median: 8,
  standardDeviation: 3.1239822,
  trend: -0.0072238,
  firstvalue: 2,
  firstvalue_timestamp: 1685194190000,
  firstvalue_time: '27/05/2023, 15:29:50',
  lastvalue: 1,
  lastvalue_timestamp: 1685194480000,
  lastvalue_time: '27/05/2023, 15:34:40',
  size: 59
}

```

[Previous page](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307.md?page=11)

[Next page](https://community.homey.app/t/app-pro-insight-trends-reloaded/71307.md?page=13)