# \[APP\]\[Pro\] Huawei Solar - Smart energy for a better life **URL:** \ **Category:** Apps\ **Created:** [March 16, 2022, 8:37am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745 "2022-03-16T08:37:33Z")\ **Posts on this page:** 20\ **Page:** 9
**Author:** ![reyntjensw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reyntjensw/32/34189_2.png) [@reyntjensw](https://community.homey.app/u/reyntjensw)\ **Post date:** [June 2, 2023, 8:55pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/167 "2023-06-02T20:55:44Z")
Hi Klaas, if all is well, region03 should be in the list and should work. Did you use the correct web credentials? ---
**Author:** ![MrMartins](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrmartins/32/71772_2.png) [@MrMartins](https://community.homey.app/u/MrMartins)\ **Post date:** [June 3, 2023, 6:31pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/168 "2023-06-03T18:31:39Z")
Is Region 4 working? Since the new web option every time I add a device I get the following error: ![IMG_9716](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/2753272668e9254eeb37d74d595eed37eb2e85dd.jpeg) Anyone knows how to solve this? ---
**Author:** ![NICA\_ADRIAN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nica_adrian/32/78226_2.png) [@NICA\_ADRIAN](https://community.homey.app/u/NICA_ADRIAN)\ **Post date:** [June 7, 2023, 7:18pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/169 "2023-06-07T19:18:16Z")
Hello, I try to connect via web with region03 to my system, returns no visible devices. But, I connect with the other option - system after 2023. Unfortunately the data cannot be retrieving. Device Unavailable Error retrieving data (FetchError: request to [https://undefined.fusionsolar.huawei.com:31942/thirdData/getDevRealKpi](https://undefined.fusionsolar.huawei.com:31942/thirdData/getDevRealKpi) failed, reason: queryAaaa ENOTFOUND [undefined.fusionsolar.huawei.com](http://undefined.fusionsolar.huawei.com)) ---
**Author:** ![reyntjensw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reyntjensw/32/34189_2.png) [@reyntjensw](https://community.homey.app/u/reyntjensw)\ **Post date:** [June 8, 2023, 8:01pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/170 "2023-06-08T20:01:31Z")
hi @NICA_ADRIAN Can you share with me your web credentials via DM please so I can take a look? The API integration will be removed in the new version, so please do not use it anymore ---
**Author:** ![reyntjensw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reyntjensw/32/34189_2.png) [@reyntjensw](https://community.homey.app/u/reyntjensw)\ **Post date:** [June 8, 2023, 8:02pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/171 "2023-06-08T20:02:17Z")
Please share with me your credentials so I can have a look. If possible via DM ---
**Author:** ![Robert\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_w/32/17257_2.png) [@Robert\_W](https://community.homey.app/u/Robert_W)\ **Post date:** [June 11, 2023, 3:08pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/175 "2023-06-11T15:08:36Z")
I have the same problem. it pops up every few hours. after restarting the app it works again. 52acb14b-6897-40ca-9aa6-8e2f6826688a ---
**Author:** ![reyntjensw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reyntjensw/32/34189_2.png) [@reyntjensw](https://community.homey.app/u/reyntjensw)\ **Post date:** [June 12, 2023, 4:59am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/176 "2023-06-12T04:59:57Z")
I’ve published a new test version yesterday, can you please try again? ---
**Author:** ![NICA\_ADRIAN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nica_adrian/32/78226_2.png) [@NICA\_ADRIAN](https://community.homey.app/u/NICA_ADRIAN)\ **Post date:** [June 12, 2023, 7:17pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/177 "2023-06-12T19:17:02Z")
Hello, I have send you the details. Did you have time to look on the issue? Thanks! ---
**Author:** ![Robert\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_w/32/17257_2.png) [@Robert\_W](https://community.homey.app/u/Robert_W)\ **Post date:** [June 14, 2023, 7:26am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/178 "2023-06-14T07:26:32Z")
I installed the version and it works without problems thank you very much ---
**Author:** ![Klash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/klash/32/80384_2.png) [@Klash](https://community.homey.app/u/Klash)\ **Post date:** [June 16, 2023, 7:44pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/179 "2023-06-16T19:44:40Z")
In my case the new version 2.0.11 crash every update: 3de12cd9-e920-47d0-bbe4-e03b04f909f7 ---
**Author:** ![Melmix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melmix/32/79002_2.png) [@Melmix](https://community.homey.app/u/Melmix)\ **Post date:** [June 17, 2023, 5:44am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/180 "2023-06-17T05:44:42Z")
I finally got version 2.0.11 working for the most part. Only thing is that the #Effekt doesn’t get populated for me when I use The Power Changed. I hope this will work soon. ---
**Author:** ![Klaas\_G](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/klaas_g/32/77816_2.png) [@Klaas\_G](https://community.homey.app/u/Klaas_G)\ **Post date:** [June 17, 2023, 1:54pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/181 "2023-06-17T13:54:22Z")
Works perfectly fine in the meanwhile. Thanks! ---
**Author:** ![Klash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/klash/32/80384_2.png) [@Klash](https://community.homey.app/u/Klash)\ **Post date:** [June 19, 2023, 5:43am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/182 "2023-06-19T05:43:50Z")
After update to .12 version no change (seams not anymore connnect) so i try to re-add device but now no user and password are accepted that works on .10 version. Hope in the .13 🤞 In my case used reagion03eu5. bcb11798-55f3-4c06-becb-a6b8b33b6247 ---
**Author:** ![Klash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/klash/32/80384_2.png) [@Klash](https://community.homey.app/u/Klash)\ **Post date:** [June 20, 2023, 6:49pm UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/183 "2023-06-20T18:49:40Z")
Now it works perfectly! Thanks so much! ---
**Author:** ![Valentin\_Ciopei](https://avatars.discourse-cdn.com/v4/letter/v/6bbea6/32.png) [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)\ **Post date:** [June 27, 2023, 6:06am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/184 "2023-06-27T06:06:29Z")
app updated and now the solar system is unavailable. Error retrieving data (TypeError: response.data.data is not iterable) ---
**Author:** ![reyntjensw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reyntjensw/32/34189_2.png) [@reyntjensw](https://community.homey.app/u/reyntjensw)\ **Post date:** [June 27, 2023, 6:22am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/185 "2023-06-27T06:22:47Z")
Did you change a setting for example checked the battery? ---
**Author:** ![Valentin\_Ciopei](https://avatars.discourse-cdn.com/v4/letter/v/6bbea6/32.png) [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)\ **Post date:** [June 27, 2023, 6:32am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/186 "2023-06-27T06:32:57Z")
No changes. I noticed that on fusionsolar website they added a captcha? maybe that’s the issue now? ![Screenshot 2023-06-27 at 09.32.01](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/eb4a8d46ecbc897827bc25b8c7158247cf3f4b47.png) LE: this is the issue 100%. If you remove the device and try to add it again you get invalid credentials and no captcha. ![Screenshot 2023-06-27 at 09.54.35](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/6/d6b78942d27c44aee493a358aafe622ffb6242a2.png) ---
**Author:** ![reyntjensw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reyntjensw/32/34189_2.png) [@reyntjensw](https://community.homey.app/u/reyntjensw)\ **Post date:** [June 27, 2023, 7:10am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/187 "2023-06-27T07:10:45Z")
If the captcha appears, just login with it and the issue will be resolved > ![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/9/49d04f104c8e6d118578b2697dc4c2e517728649.png "Valentin\_Ciopei") | [Valentin\_Ciopei](https://community.homey.app/u/valentin_ciopei) > June 27 | > > - | - | No changes. I noticed that on fusionsolar website they added a captcha? maybe that’s the issue now? ---
**Author:** ![Valentin\_Ciopei](https://avatars.discourse-cdn.com/v4/letter/v/6bbea6/32.png) [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)\ **Post date:** [June 27, 2023, 7:13am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/188 "2023-06-27T07:13:03Z")
That’s the problem. There is no captcha in the Solar app login. ---
**Author:** ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)\ **Post date:** [June 28, 2023, 8:35am UTC](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745/189 "2023-06-28T08:35:17Z")
tried reinstalling the homey app and readding the device. upon logging in with the web credentials I get “cannot read properties of null (reading ‘length’)” error. I don’t have the “invalid credentials” issues reported by @Valentin_Ciopei but still cannot add the device. see my reports on github issues 62 as well. [Previous page](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745.md?page=8) [Next page](https://community.homey.app/t/app-pro-huawei-solar-smart-energy-for-a-better-life/61745.md?page=10)