# \[APP\]\[Pro\] Homewizard 🧙‍♂️

**URL:** <https://community.homey.app/t/app-pro-homewizard/19267>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [October 14, 2019, 2:25pm UTC](https://community.homey.app/t/app-pro-homewizard/19267 "2019-10-14T14:25:58Z")\
**Posts on this page:** 1\
**Showing post:** 423

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 26, 2022, 12:31am UTC](https://community.homey.app/t/app-pro-homewizard/19267/423 "2022-06-26T00:31:57Z")

</div>

**Edit: Solved.**  
Remove and re-add the P1 dongle.  
With [this script](https://community.homey.app/t/how-to-pro-cloud-fix-flows-after-removing-and-adding-devices/65018) it was not a PITA to fix all flows 😬

* * *

Hi Jeroen,

Since today 15:00h my P1 dongle lost its connection with Homey and won’t connect anymore.  
First this error:

 ![Screenshot_20220625-175149_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/1/11af8abec3e07f0e989639513a1e251100edf2b9.jpeg)

.  
I’ve checked it’s still on IP …15 :

 ![Screenshot_20220626-023546_Fing](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/d/2d105b225b66f1a0632520efba837b8e4a2a7e03.jpeg)

Just now, the error changed to _Forbidden_.

I restarted the app, Homey & p1 dongle.  
Installing app v2.1.21 over v2.1.16 did not change things.

It’s continuous in use for over a year w/o any issue.  
The mobile ‘Energy’ app is still connected and up-to-date.  
My simple Experia-v10 router is 96hrs online (so no recent changes I assume), I also didn’t change anything in my setup.  
Other 2.4GHz devices directly connected to Homey (HomeAssistant, Marantz, LG webOS, Onvif) have no issues.

I can’t think of anything to try.  
Hopefully there’s some info in the diag. reports  
1st: eb317b90-3859-4b4f-a868-902d43d520b9  
2nd: ef612ed5-7380-433e-8fd2-a1de54897415

Homey firmware v7.4.2;  
v7.4.3 since 18:44h today, June 23rd.

No hurries! I can live without it 😉

---

_[View the full topic](https://community.homey.app/t/app-pro-homewizard/19267)._
