# \[APP\]\[Pro\] Homewizard 🧙‍♂️

**URL:** <https://community.homey.app/t/app-pro-homewizard/19267>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [October 14, 2019, 2:25pm UTC](https://community.homey.app/t/app-pro-homewizard/19267 "2019-10-14T14:25:58Z")\
**Posts on this page:** 20\
**Page:** 48

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**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 16, 2023, 8:58am UTC](https://community.homey.app/t/app-pro-homewizard/19267/950 "2023-06-16T08:58:34Z")

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Did you powercycle Homewizard main unit as well?

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**Author:** ![Jacco\_van\_Eck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacco_van_eck/32/78898_2.png) [@Jacco\_van\_Eck](https://community.homey.app/u/Jacco_van_Eck)\
**Post date:** [June 16, 2023, 9:04am UTC](https://community.homey.app/t/app-pro-homewizard/19267/951 "2023-06-16T09:04:43Z")

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Yes, powercycled main unit.

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 16, 2023, 9:11am UTC](https://community.homey.app/t/app-pro-homewizard/19267/952 "2023-06-16T09:11:24Z")

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v3.2.7

- Increased timeout for HW Legacy.

Hope this helps @Jacco_van_Eck

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<div class="post-metadata">

**Author:** ![Jacco\_van\_Eck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacco_van_eck/32/78898_2.png) [@Jacco\_van\_Eck](https://community.homey.app/u/Jacco_van_Eck)\
**Post date:** [June 16, 2023, 9:28am UTC](https://community.homey.app/t/app-pro-homewizard/19267/953 "2023-06-16T09:28:07Z")

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Installed v3.2.7, powercycled Homewizard, restarted Homey (just to be sure). Unfortunately issue still exists

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 16, 2023, 9:37am UTC](https://community.homey.app/t/app-pro-homewizard/19267/954 "2023-06-16T09:37:12Z")

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I am seriously lost now. Please share a diagnostic again.

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<div class="post-metadata">

**Author:** ![Jacco\_van\_Eck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacco_van_eck/32/78898_2.png) [@Jacco\_van\_Eck](https://community.homey.app/u/Jacco_van_Eck)\
**Post date:** [June 16, 2023, 9:42am UTC](https://community.homey.app/t/app-pro-homewizard/19267/955 "2023-06-16T09:42:19Z")

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0e12d50f-9eb6-4486-8a6a-7d2adcf45054

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 16, 2023, 9:45am UTC](https://community.homey.app/t/app-pro-homewizard/19267/956 "2023-06-16T09:45:47Z")

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I move it to 30seconds as it still time outs

add device: “Windmeter”  
HomeWizard Rainmeter Rainmeter has been inited  
add device: “Rainmeter”  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out  
Fetch request aborted  
Fetch request timed out

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [June 16, 2023, 7:27pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/957 "2023-06-16T19:27:48Z")

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@Jacco_van_Eck Did you also reset the router and not only the HW and Homey?  
Just a question.

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**Author:** ![Jacco\_van\_Eck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacco_van_eck/32/78898_2.png) [@Jacco\_van\_Eck](https://community.homey.app/u/Jacco_van_Eck)\
**Post date:** [June 17, 2023, 5:41am UTC](https://community.homey.app/t/app-pro-homewizard/19267/958 "2023-06-17T05:41:17Z")

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Yes, I did. The Homey sees every Homewizard device except for the Energylink. I would say that the connection is fine. Can I try an earlier version of the app. Then we know for sure that it is related to this weeks changes?

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 17, 2023, 5:57am UTC](https://community.homey.app/t/app-pro-homewizard/19267/959 "2023-06-17T05:57:09Z")

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Not that easy. Maybe you can try to browse to your Homewizard unit via browser.

[http://ip-address/passwd/get-sensors](http://ip-address/passwd/get-sensors)

Am currently on a break with family so wont spend time at all.  
It’s frustrating that only you are facing this problem and myself dont have Energylink issues, which hints me to wifi problems.

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<div class="post-metadata">

**Author:** ![Jacco\_van\_Eck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacco_van_eck/32/78898_2.png) [@Jacco\_van\_Eck](https://community.homey.app/u/Jacco_van_Eck)\
**Post date:** [June 17, 2023, 6:50am UTC](https://community.homey.app/t/app-pro-homewizard/19267/960 "2023-06-17T06:50:15Z")

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I found out that for some reason the HW has a new ip number. After changing the ipnr it’s working again.

Thanks for your support and have a nice break with your family!

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 17, 2023, 8:07am UTC](https://community.homey.app/t/app-pro-homewizard/19267/961 "2023-06-17T08:07:04Z")

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Thx, can you please verify if the stable version is still ok. I’ve created several test versions just for you that seems now a waste of effort as it was a connectivity problem for sure.

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<div class="post-metadata">

**Author:** ![Jacco\_van\_Eck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacco_van_eck/32/78898_2.png) [@Jacco\_van\_Eck](https://community.homey.app/u/Jacco_van_Eck)\
**Post date:** [June 17, 2023, 8:20am UTC](https://community.homey.app/t/app-pro-homewizard/19267/962 "2023-06-17T08:20:58Z")

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Yes, v3.2.5 is also working fine 👍

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 17, 2023, 9:47am UTC](https://community.homey.app/t/app-pro-homewizard/19267/963 "2023-06-17T09:47:22Z")

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Thanks for confirming that. I can roll back those adjustments so it would not affect other Homewizard legacy users in the future.

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<div class="post-metadata">

**Author:** ![DonSerdal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/donserdal/32/78402_2.png) [@DonSerdal](https://community.homey.app/u/DonSerdal)\
**Post date:** [June 18, 2023, 9:41am UTC](https://community.homey.app/t/app-pro-homewizard/19267/964 "2023-06-18T09:41:58Z")

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Hey Jeroen,

I have a Homey Pro 2023 and I have to restart the Homey to add a new device. Now I see that the values in the app have not been updated in 2~3 days. For both the Watermeter and the Smart meter. Diag rapport:  
d4befd18-9101-460a-b7b7-35f709732c51

Wifi strength on both devices according to API:  
Watermeter: wifi\_strength 70  
Slimmemeter: wifi\_strength 100

Firmware version:  
Slimmemeter: firmware\_version “4.14”  
Watermeter: firmware\_version “2.03”

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 18, 2023, 11:13am UTC](https://community.homey.app/t/app-pro-homewizard/19267/965 "2023-06-18T11:13:41Z")

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Hi, please update your homey to RC115 and try again.

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<div class="post-metadata">

**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\
**Post date:** [June 20, 2023, 7:02pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/966 "2023-06-20T19:02:17Z")

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@Jeroen_Tebbens

 ![Screenshot_2023-06-20-20-59-49-285_app.homey-edit](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/0/20f6bb759c4d8c64dae8c23d637d7ced835e41e6.jpeg)  
For some reason the 1phase kWh meter is a ‘schakeldoos’ and the 3phase kWh meter a sensor. Can you at least place them in the same group? 😁

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 20, 2023, 7:54pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/967 "2023-06-20T19:54:52Z")

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Yeah I know, but sadly it has a purpose as a “socket”. Some use it as a tracking usage, others have it as a solar production source. With the class “socket” you can change the purpose of the kwh meter yourself what is “connected” to the “socket”.

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<div class="post-metadata">

**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\
**Post date:** [June 20, 2023, 8:01pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/968 "2023-06-20T20:01:34Z")

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Okay but does a 3phase kWh meter have a different purpose than a 1phase kWh meter? They are similar products right, so they should be in the same category and the 3phase should also be a ‘socket’.

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [June 20, 2023, 8:12pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/969 "2023-06-20T20:12:05Z")

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Yes can do, never looked at it any further as I dont own these devices. It started with an ask on the sdm230 and stopped there. On the other hand the 3phase is more complicated to classify as I cant differentiate the 3 fases a# the “socket” class then affects all energy phases which isnt true either. So…suggestions?

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