# \[APP\]\[Pro\] Homewizard 🧙‍♂️

**URL:** <https://community.homey.app/t/app-pro-homewizard/19267>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [October 14, 2019, 2:25pm UTC](https://community.homey.app/t/app-pro-homewizard/19267 "2019-10-14T14:25:58Z")\
**Posts on this page:** 20\
**Page:** 147

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**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 14, 2025, 10:54am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2952 "2025-11-14T10:54:09Z")

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> [@John\_van\_der\_Ster](#):
>
> ved old P1 (.22) and got the message “coul

Yeah so somehow that device got corrupted in Homey is my understanding.  
But good to hear it is now sorted and working as expected. 🙂

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**Author:** ![Toth\_Tamas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/toth_tamas/32/120986_2.png) [@Toth\_Tamas](https://community.homey.app/u/Toth_Tamas)\
**Post date:** [November 14, 2025, 11:52am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2953 "2025-11-14T11:52:53Z")

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Hi!

I installed the HomeWizard app yesterday, and everything works fine there.

However, Homey Pro 2019 won’t let me install the app.

Firmware:

12.7.1

Error message:

An unknown error has occurred.

incompoible\_app\_version

What could be the problem?

Thanks for your help!

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 14, 2025, 12:14pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2954 "2025-11-14T12:14:36Z")

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Yes I had to many weird problems lately with the older model with my updates ended up with flooding my email box with crash reports. Last update is valid for 12.8.x and up.  
Eventually when 12.9.x is released it will update.

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 16, 2025, 1:45pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2955 "2025-11-16T13:45:45Z")

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Live

v3.8.18

- Bugfix: Failed to recreate agent: TypeError: Assignment to constant variable (energy)
- async/await update on several drivers

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<div class="post-metadata">

**Author:** ![Robert331](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert331/32/122020_2.png) [@Robert331](https://community.homey.app/u/Robert331)\
**Post date:** [November 16, 2025, 2:47pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2956 "2025-11-16T14:47:19Z")

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Due to the recent issues at HomeWizard backends, I accidentally deleted my 3-phase meter and couldn’t add it back. I tried to fix it by reinstalling the app…(on my 2019 Homey) and now I lost everything, including P1 and 1-phase meters. Do you have an older version available which I can install via Homey CLI?

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 16, 2025, 2:47pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2957 "2025-11-16T14:47:53Z")

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Check my github. Or latest test version. Dropped firmware to 12.7.1 if that helps.

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<div class="post-metadata">

**Author:** ![Robert331](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert331/32/122020_2.png) [@Robert331](https://community.homey.app/u/Robert331)\
**Post date:** [November 16, 2025, 3:56pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2958 "2025-11-16T15:56:55Z")

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@Jeroen_Tebbens Thanks for helping me out, i just installed the test version and I’m back to where I came from. Great!.

P1 and 1phase meter works again, still not able to add 3phase meter, but will hold off from that exercise for now. At least happy I can continue to use my older Homey as an EMS

Robert

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 16, 2025, 4:06pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2959 "2025-11-16T16:06:46Z")

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My pleasure 👍🏻

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<div class="post-metadata">

**Author:** ![CasperV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/casperv/32/37709_2.png) [@CasperV](https://community.homey.app/u/CasperV)\
**Post date:** [November 17, 2025, 7:42am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2960 "2025-11-17T07:42:13Z")

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Hi. I have huge memory issues lately because of growing RAM usage of many apps. HomeWizard is on the top of the list. How come that HW uses 90MB of memory (insights on memory) lately?

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 17, 2025, 8:18am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2961 "2025-11-17T08:18:16Z")

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Hard to say it depends on many factors.  
Homey firmware (as you say many morre apps start to use more memory)  
Amount of HW Devices deployed

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<div class="post-metadata">

**Author:** ![Mariomark1541](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mariomark1541/32/178160_2.png) [@Mariomark1541](https://community.homey.app/u/Mariomark1541)\
**Post date:** [November 17, 2025, 8:59am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2962 "2025-11-17T08:59:00Z")

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Have the same issue

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 17, 2025, 9:22am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2963 "2025-11-17T09:22:29Z")

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Please reach out to Athom support, I have no control over this.

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<div class="post-metadata">

**Author:** ![Gewoonthuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gewoonthuis/32/22709_2.png) [@Gewoonthuis](https://community.homey.app/u/Gewoonthuis)\
**Post date:** [November 17, 2025, 3:43pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2964 "2025-11-17T15:43:32Z")

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Exact same here

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 17, 2025, 3:55pm UTC](https://community.homey.app/t/app-pro-homewizard/19267/2965 "2025-11-17T15:55:04Z")

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Please update to v3.8.18 this is the latest version and has all the issues resolved.

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<div class="post-metadata">

**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\
**Post date:** [November 20, 2025, 7:48am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2966 "2025-11-20T07:48:32Z")

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I have an issue with the P1 meter freezing in Homey and the only thing that helps is an app restart. I made a flow to do this automatically and report back and it happens at least 2 to 3 times a day. I’m not sure if it’s a HW issue as they seem to be having a lot of server problem nowadays but just reporting it to see if maybe other users experience the same. I’m on 3.8.18

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<div class="post-metadata">

**Author:** ![Gewoonthuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gewoonthuis/32/22709_2.png) [@Gewoonthuis](https://community.homey.app/u/Gewoonthuis)\
**Post date:** [November 20, 2025, 7:49am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2967 "2025-11-20T07:49:08Z")

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How can I update from 3.8.4 to 3.8.14 on early 2016 version? I have auto update set to on but it doesn’t update. Cannot find how to update manually.

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 20, 2025, 8:12am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2968 "2025-11-20T08:12:13Z")

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Probably your Homey firmware isn’t 12.7.x

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 20, 2025, 8:25am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2969 "2025-11-20T08:25:10Z")

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Can you be more specific?

What do you mean with freezing?  
What do you see?  
What version Homey?  
What firmware Homey?

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<div class="post-metadata">

**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\
**Post date:** [November 20, 2025, 8:49am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2970 "2025-11-20T08:49:07Z")

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The power use freezes.

Homey Pro with 12.9.0-rc.14

 ![IMG_5774](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/9/39b8ff425c4e101af8bdc272f677f167d047371d.jpeg)

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [November 20, 2025, 9:02am UTC](https://community.homey.app/t/app-pro-homewizard/19267/2971 "2025-11-20T09:02:06Z")

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Could you share me a diagnostic report _after_ that happens?  
My guess is wifi stability issues on your end. I see no other reason why that would happen.

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