# \[App\]\[Pro\] HikVision **URL:** \ **Category:** Apps\ **Created:** [December 26, 2025, 4:49pm UTC](https://community.homey.app/t/app-pro-hikvision/147865 "2025-12-26T16:49:26Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![Daniel\_Brouwer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_brouwer/32/120935_2.png) [@Daniel\_Brouwer](https://community.homey.app/u/Daniel_Brouwer)\ **Post date:** [January 16, 2026, 4:19pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/82 "2026-01-16T16:19:45Z")
Hello Pierre, I have the DS-7604NXI-K1(D) Just tested it, but no action so far. We will wait what you can come up whit, if I can help please send me a message ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 17, 2026, 8:16am UTC](https://community.homey.app/t/app-pro-hikvision/147865/83 "2026-01-17T08:16:03Z")
Hello everyone. I can see that there are errors, but they are not explicit enough. I’ve just published a new version (1.5.3) with additional logs. Hopefully, this will be sufficient. Thanks for your help 🙂 ---
**Author:** ![Daniel\_Brouwer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_brouwer/32/120935_2.png) [@Daniel\_Brouwer](https://community.homey.app/u/Daniel_Brouwer)\ **Post date:** [January 17, 2026, 11:55am UTC](https://community.homey.app/t/app-pro-hikvision/147865/84 "2026-01-17T11:55:04Z")
Hello Perre, I have installed version 1.5.3. and made some moves in front of the cam 😉 ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 18, 2026, 8:06pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/85 "2026-01-18T20:06:53Z")
Hello, a new version is available. In theory, it allows receiving notifications over HTTPS. This mode can be configured in the settings of cameras without an NVR, as well as in the NVR settings. Hopefully this will be sufficient and will fix the issues we encountered. ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 18, 2026, 10:04pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/86 "2026-01-18T22:04:56Z")
Sadly, still doesnt seem to work for me. Deleted everything. re-added the NVR and enabled https in the settings. Turned the NVR on and added my cameras, turned them on but still don’t seem to pick up motion. Live snapshot for the cameras work fine but the live Event snapshot never updates and never shows an image. ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 19, 2026, 8:04am UTC](https://community.homey.app/t/app-pro-hikvision/147865/87 "2026-01-19T08:04:29Z")
Hello, If you can activate the NVR on Homey, it means that Homey is registering correctly on the NVR. I’ll try one last thing, but after that I’m a bit stuck as I can’t reproduce the problem at home. According to ChatGPT, there is a setting somewhere to force notifications without HTTPS in recent firmware versions. But my NVR is too old, so I don’t have it. I will have one last option, which is to make a long connection to the NVR. But I’d rather avoid that because of the memory and CPU load on Homey… Because that means a persistent connection via Camera and NVR. ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 19, 2026, 11:12am UTC](https://community.homey.app/t/app-pro-hikvision/147865/88 "2026-01-19T11:12:27Z")
Ok thanks for trying. One other thing ive noticed when I click the drop down box on the camera ‘last even snapshot’ I get the following error. ![Screenshot 2026-01-19 at 11.10.03](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/9/59414bed63d054fc15e8957fbc0e7b97b5ca0002.png) ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 19, 2026, 11:35am UTC](https://community.homey.app/t/app-pro-hikvision/147865/89 "2026-01-19T11:35:45Z")
**Wait, what?! You recreated it on a camera from the NVR you set up recently?** ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 19, 2026, 11:43am UTC](https://community.homey.app/t/app-pro-hikvision/147865/90 "2026-01-19T11:43:11Z")
Yeah , I re-created a few of my cameras (NVR cameras) . turned them on and they all do that ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 20, 2026, 1:28pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/91 "2026-01-20T13:28:12Z")
New version - Snapshot bug fixed. - This may also fix the HTTPS notification issue. 🤞 ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 21, 2026, 1:20am UTC](https://community.homey.app/t/app-pro-hikvision/147865/92 "2026-01-21T01:20:32Z")
Hi, Deleted my NVR to start a fresh. Can add the NVR but when I go into the settings to turns on HTTPS I get the following error. ![error](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a796378807d3313d7383dc02e4a85565062d0bb9.png) ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 21, 2026, 6:39am UTC](https://community.homey.app/t/app-pro-hikvision/147865/93 "2026-01-21T06:39:29Z")
Hi. This is really amazing. Could you please send me screenshots of your NVR configuration for everything related to HTTPS? Thanks! * * * ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 21, 2026, 10:58am UTC](https://community.homey.app/t/app-pro-hikvision/147865/94 "2026-01-21T10:58:58Z")
Sorry id turned off HTTPS in the NVR settings thinking that was the original problem. Turning it back on it now allows me to add the NVR and cameras. I think we’re getting somewhere though as when I move in front of a camera now, it seems to crash the app. Checked the live event screenshot and I get the following error. ![screenshot 2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b5eec628d13e397080b13052dbc6ea2c7bdfe53d.png) ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 21, 2026, 11:55am UTC](https://community.homey.app/t/app-pro-hikvision/147865/95 "2026-01-21T11:55:08Z")
Hi. I intentionally made a mistake. All the errors I see on the Homey side occur when the built-in HTTPS server receives an HTTP event notification. Disable HTTPS on the Homey side. If the app crashes, it means you are indeed receiving event notifications. I don’t understand the error you’re showing me. I’ll look into it as soon as possible. * * * ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 21, 2026, 12:40pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/96 "2026-01-21T12:40:04Z")
Ok, If I try and add the NVR with HTTPS on the hikvsion side it won’t allow me to add it to homey. If I turn HTTPS off hikvision side I can add the NVR to homey. On homey , NVR is on (https disabled) and camera is on the app doesn’t crash ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 21, 2026, 2:55pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/97 "2026-01-21T14:55:13Z")
OK, thank you for your feedback. I assume you still don’t have any events? I’m working on a new version where users will be able to choose between long connection and push. It’s a bit long and tedious. I know why there’s an error on the image. It’s not a big deal, I’ll fix it later. ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 21, 2026, 5:44pm UTC](https://community.homey.app/t/app-pro-hikvision/147865/98 "2026-01-21T17:44:02Z")
Yeah still no events unfortunately. ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 22, 2026, 9:16am UTC](https://community.homey.app/t/app-pro-hikvision/147865/99 "2026-01-22T09:16:43Z")
**Hello, new version is available!** - Initial support for long-lived connections to improve event retrieval (currently disabled, NVRs only for now) - Improved HTTP handling during the NVR onboarding process - Enhanced compatibility with recent NVR models, improving event reporting reliability ---
**Author:** ![Pierre\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierre_v/32/16433_2.png) [@Pierre\_V](https://community.homey.app/u/Pierre_V)\ **Post date:** [January 22, 2026, 9:19am UTC](https://community.homey.app/t/app-pro-hikvision/147865/100 "2026-01-22T09:19:08Z")
**Hello,** Could you please test the new version by removing everything again (sorry about that)? You should now be able to add your NVR without having to disable HTTPS on the NVR. This version may also allow you to retrieve events (I really hope so). ---
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 22, 2026, 11:25am UTC](https://community.homey.app/t/app-pro-hikvision/147865/101 "2026-01-22T11:25:56Z")
Hi, No problem. Ok ive tried that, turned HTTPS back on the NVR. NVR is successfully added. I still don’t get motion events with the push option in the NVR Settings. When I try and turn on persistent GET option , it comes back with the error ![screenshot 2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/b/9bfbb9a303be4c5d5e9080163a639f2e896f314e.png) I still also get the snapshot error when I click last event option ![snapshot 4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/d/2dca8c4105928eb6807368669e4a66828b3a3f5c.png) [Previous page](https://community.homey.app/t/app-pro-hikvision/147865.md?page=4) [Next page](https://community.homey.app/t/app-pro-hikvision/147865.md?page=6)