# \[APP\]\[Pro\] Heatit Controls app \[v4.5.0\] **URL:** \ **Category:** Apps\ **Tags:** app, z-wave, official, wifi, homey-pro\ **Created:** [July 30, 2021, 7:31am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914 "2021-07-30T07:31:56Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\ **Post date:** [November 30, 2021, 10:57pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/105 "2021-11-30T22:57:09Z")
No, I added secure. Same as I did the relay. If I am going to try unsecure, I guess I will need to do that for both the Z-TEMP2 and the relay, to make the association work? ---
**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\ **Post date:** [November 30, 2021, 10:58pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/106 "2021-11-30T22:58:47Z")
And one more thing, I tried removing and re-adding (in secure mode), and now the temperature setting from the thermostat does sync to Homey. However, changing temperature in Homey does not do anything at the thermostat. Other stuff (like locking the themostat) does work, though. Very odd. ---
**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\ **Post date:** [November 30, 2021, 11:01pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/107 "2021-11-30T23:01:25Z")
And just as I wrote that, temperature syncing suddenly works both ways without me changing anything. Not too confidence inspiring… ---
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [December 1, 2021, 9:37am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/108 "2021-12-01T09:37:03Z")
For info, in case anyone is interested: I had confirmation from HeatIt email support that the Z-Wave Thermostat TF-021 **report of the measured temperature is in fact not the measured temperature** but the set temperature when a floor sensor is used in as well as the internal sensor (e.g. to ensure for underfloor heating does not overheat). This means that any flow or logic comparing the two (e.g. to turn on the heating demand when the set is below the measured) will not work properly. Their explanation was: > The internal sensor does do that [measure air as well as floor sensor] but the temperature it reported wasn’t accurate so instead of causing most customers confusion we changed it. ---
**Author:** ![Mats\_Larson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mats_larson/32/48110_2.png) [@Mats\_Larson](https://community.homey.app/u/Mats_Larson)\ **Post date:** [December 1, 2021, 10:58am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/109 "2021-12-01T10:58:57Z")
So, I’ve bought and added a number of HeatIt rotary dimmers. All were included just fine to the system and fully responsive both on site and through mobile app. Now, one after another are starting to become unresponsive from the Homey app. “…No\_ack” is becoming really frustrating to see - and obviously the flows are not working properly. Also, one of them froze the other day, causing me to have to go to the breaker box to “reboot it”…not optimal of course. When in developer tools, I get the “Network Request Failed” when trying to heal them. I see this is basically the same problem as others here have, and linked to the homey app. Would you please confirm that this is the case, @HeatitControlsAB ? ---
**Author:** ![DossY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dossy/32/47991_2.png) [@DossY](https://community.homey.app/u/DossY)\ **Post date:** [December 2, 2021, 3:42pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/110 "2021-12-02T15:42:02Z")
Great app. Only thing I cant manage to get working is the power level for the Z-Dim module. Any one else having a problem with this? ---
**Author:** ![Andras\_Solyom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andras_solyom/32/33981_2.png) [@Andras\_Solyom](https://community.homey.app/u/Andras_Solyom)\ **Post date:** [December 4, 2021, 4:54pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/111 "2021-12-04T16:54:50Z")
Hi. Can anybody help me? I have a z-din 616, but i cant use it. The problem is with inputs. When i,m use any inputs 2 things happens. 1. The app has stopped working. 2. It’s working bad, when i use any inputs, its switch the right relay on the modul, but on the app shows an another relay. Please help me what can i do ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/3/a358d481fd8d7f2ebf786d686cdcae28688d13b9.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/d/2ded273f15c6857b21331d0a697785dba5888b86.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/6/b68a156920b3e4db7368f4d93ebc865c8b11eb70.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/73d6e8e897ce9b16c9545e63e6cc22dc3935cf15.jpeg) ---
**Author:** ![Automansion](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/automansion/32/45899_2.png) [@Automansion](https://community.homey.app/u/Automansion)\ **Post date:** [December 9, 2021, 8:01pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/112 "2021-12-09T20:01:00Z")
Hi! I have a Z-TRM3, working great for months now. I also have a Z-relay. This had trouble with occasionally becoming unreachable, I had to remove and reinclude when that happened. That seems solved now after I moved the internal antenna to a different angle. So far 👍 I want to use the 2 sensor inputs on the Z-Relay. I got 2 NTC 10k sensors. Turned off power to the Z-Relay, mounted the sensors, and power back on. In the device settings in Homey I chose “10K NTC connected”, 60s interval, and saved. I’ve waited an hour and I’m getting no sensor readings. Tried restarting the Heatit app, no difference. Any ideas? Should I restart Homey? Should I do anything about the “Group” settings? (currently set to default: 1.1) ---
**Author:** ![Espen\_Werner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/espen_werner/32/48755_2.png) [@Espen\_Werner](https://community.homey.app/u/Espen_Werner)\ **Post date:** [December 11, 2021, 1:56pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/113 "2021-12-11T13:56:36Z")
I have a z-relay. Connected 10k NTC , but no temp show on homey. Is there a fix for this? ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:48am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/114 "2021-12-13T07:48:31Z")
Hi everyone, we’re looking into the issue still persisting. From what we’ve understood including unsecure works better, we will look into solving the issue using secure. ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:48am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/115 "2021-12-13T07:48:48Z")
Hi, have you changed the parameters to enable the sensors? ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:50am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/116 "2021-12-13T07:50:14Z")
Hi, Could you attach a screenshot of your association list? ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:51am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/117 "2021-12-13T07:51:50Z")
Hi, Does the issue persist when using app version 3.0.2? ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:52am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/118 "2021-12-13T07:52:31Z")
Hi, does power level mean dim level? Is this device included secure? ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:53am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/119 "2021-12-13T07:53:42Z")
Hi, this does sound like the issue we’ve been experiencing. Could you try re-including them unsecure in the newest version of our Homey app? ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 7:55am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/120 "2021-12-13T07:55:20Z")
Hi, sounds like the place you exchanged these still has the old version. Please send us an email at [post@heatit.com](mailto:post@heatit.com) and we’ll get you some replacement units. ---
**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\ **Post date:** [December 13, 2021, 8:33am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/121 "2021-12-13T08:33:32Z")
I guess this message to send an e-mail for a replacement was intended for @ole-nord, who I was replying to. ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 13, 2021, 8:56am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/123 "2021-12-13T08:56:54Z")
You’re right, it was meant for him. ---
**Author:** ![Automansion](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/automansion/32/45899_2.png) [@Automansion](https://community.homey.app/u/Automansion)\ **Post date:** [December 13, 2021, 3:40pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/124 "2021-12-13T15:40:10Z")
Thanks, I’ve added the association list screenshot. I’m using these defaults, I haven’t changed them. Today the Z-Relay became unreachable again, and I had to remove and re-add it. It hasn’t worked continuosly for more than a week, before freezing. (The Z-TRM3 keeps working fine.) ![51744763829_181757fa5a_c](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/6/964aedb8e7e6f5788433cac541ee7470cb380b02.jpeg) ---
**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\ **Post date:** [December 14, 2021, 8:14am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/125 "2021-12-14T08:14:20Z")
And which software version is on this Relay? [Previous page](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914.md?page=5) [Next page](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914.md?page=7)