# \[APP\]\[Pro\] Heatit Controls app \[v4.5.0\]

**URL:** <https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914>\
**Category:** Apps\
**Tags:** app, z-wave, official, wifi, homey-pro\
**Created:** [July 30, 2021, 7:31am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914 "2021-07-30T07:31:56Z")\
**Posts on this page:** 20\
**Page:** 18

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**Author:** ![aunmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aunmo/32/78910_2.png) [@aunmo](https://community.homey.app/u/aunmo)\
**Post date:** [January 24, 2024, 4:23pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/352 "2024-01-24T16:23:37Z")

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Edit:

Bringing Homey closer to dimmer and re-adding 10 times made it work again.

Hi,

I have multiple Heatit Z-dim2 installed. Did some configuring on one of them, and it seem to be stuck between added and not added. I removed it from devices, but I could not see a confirmation that it was removed. However, the device was removed from the overview. When trying to add it back to Homey, it does not respond to the “push reset button three times” command. No light in the status light of the dimer, whatsoever. I found an “uknown” node (number 8) in the Z wave settings in developer.homey, and managed to remove it. But now number 8 is nowhere to be found, it skips from 7 to 9.

Anyone know what to do do get this included again? I have turned on and off the fuse to reset it that way, but that did not do the trick.

 ![Screenshot 2024-01-24 at 17.20.52](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/5/15245193c8fed923fe870e71a6cde828b0bb26f9.png)

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<div class="post-metadata">

**Author:** ![aunmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aunmo/32/78910_2.png) [@aunmo](https://community.homey.app/u/aunmo)\
**Post date:** [January 24, 2024, 4:36pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/353 "2024-01-24T16:36:20Z")

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Trying to add the device as an Z wave device rather than through the Heatit controls app gives me this error, so I guess there is a bug….

Anyone know what to do?

 ![IMG_0026](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/275810ade439c31ec874865875d0f81fbd3ed89e.png)

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<div class="post-metadata">

**Author:** ![aunmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aunmo/32/78910_2.png) [@aunmo](https://community.homey.app/u/aunmo)\
**Post date:** [January 24, 2024, 4:51pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/354 "2024-01-24T16:51:08Z")

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Some more info. The dimmer works outside Homey. It dims the connected light, but Homey won’t connect it.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [January 25, 2024, 10:43am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/355 "2024-01-25T10:43:58Z")

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Even if the problem has been solved…

> [@aunmo](#):
>
> But now number 8 is nowhere to be found, it skips from 7 to 9.

This is a normal behavior within the Z-Wave overview. If a device has been removed, the NodeID is (usually) not used a second time. With the Homey Pro (early 2016-2019) it was always the case, with the Homey Pro (early 2023) I noticed myself that an “old” NodeID was reused. However, it may also have something to do with the fact that I migrated the Z-Wave devices from HP19 to HP23.

> [@aunmo](#):
>
> Trying to add the device as an Z wave device rather than through the Heatit controls app gives me this error, so I guess there is a bug….
> 
> Anyone know what to do?

If you run into problems with inclusion again, restart the device app. If this doesn’t help, restart Homey. And if that doesn’t help either, do a PTP.  
Please always wait a certain amount of time between the inclusion of new devices and the above steps before continuing.

> [@aunmo](#):
>
> The dimmer works outside Homey. It dims the connected light, but Homey won’t connect it.

The physical function of the dimmer has nothing to do with the Z-Wave problems. Of course, it could have been that the dimmer is generally broken.

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**Author:** ![EiFi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eifi/32/81174_2.png) [@EiFi](https://community.homey.app/u/EiFi)\
**Post date:** [February 1, 2024, 12:04am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/356 "2024-02-01T00:04:34Z")

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Hi!

I have two problems with my 7 \* Z-Temp2 thermostats connected to 2 \* Z-water (11 actuators).  
Using Homey 2023 Pro (10.2.1) and these devices are the only Z-wave units in my house.

**Problem 1:**  
Z-temp2 devices suddenly deactivates themselves. Sometimes everything works just fine for 3 weeks and then it happens with one or more devices. Yesterday 3(!) devices was deactivated the same time, please have a look at these three screenshots from Homey (look at the “Thermostat mode ‘Off’ activated”). No one was home at that time and everything else in my Homey system worked just fine, nothing else going on.  
Any idea what’s going on? Could it be related to bad z-wave reception and the devices just deactivates themselves? From the last screenshot you can see that some devices are reported as “unreachable” even though they seems to work just fine (I restarted my Homey an hour ago, thats why Tx/Rx values are so low).

**Problem 2:**  
Z-temp2 devices suddenly activates Inverted Mode all by itself!  
Since this parameter is not reported to Homey I cannot show a screenshot, but it happens from time to time (maybe 0-2 times a month) that one device just suddenly changes mode. If I press and hold the square button it says “COO”. I can change it back to “HEA” again and it works just fine for a while.

 ![2024-01-31 07.39.29](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/b/6b29ab85813241146550583a24310c656c296984.jpeg)  
 ![2024-01-31 07.26.49](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/a/faca4287e7bf33dd209e7ce65a36483c1fa65b12.jpeg)  
 ![2024-01-31 07.38.58](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e00344d6d11eb20d2d5132be3c08f54423c19b1.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/ed247be38fdfba92e59046e1b2e001e10bf89f26.png)

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 1, 2024, 11:36am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/357 "2024-02-01T11:36:42Z")

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Hi,

**Problem 1**  
This isn’t something I can remember having seen before.  
There is no reason for the device itself to deactivate, it has to be either done from a Z-Wave command, or a local input.  
Has it been doing this for long?

**Problem 2**  
Are you 100% certain there aren’t any flows which do this?  
This is the same as in problem 1, it can only be done from a Z-Wave command or from the local change.

It could also be an issue in the SDK, we have an update FW for the Z-Temp2, but you can’t OTA in Homey.

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**Author:** ![EiFi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eifi/32/81174_2.png) [@EiFi](https://community.homey.app/u/EiFi)\
**Post date:** [February 1, 2024, 8:50pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/358 "2024-02-01T20:50:34Z")

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Hi,

thank you for your quick reply!

I’ve only had these since October and both issues has happened from time to time since then. And this time when it happened to three devices at the same time I know that the house was empty.  
As I mentioned, these devices are the only z-wave devices I have, the rest is Zigbee. I have no flows connected to any of the Heatit-products, only lights and sockets. I have double checked by going through all flows. And even if it had been triggered by a flow the Homey history would have mentioned the flow, now it says “Heatit Controls”. The Z-Temp2 and the Z-water/actuators uses associations that works well. Could it be the z-water sending these commands? Just guessing here…

About the problem 2: Is the Inverted mode even exposed as a parameter in the app? I cannot find it?

I have ordered a Z-wave USB dongle. How can I get the new FW?

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**Author:** ![Stian\_Elverland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stian_elverland/32/31039_2.png) [@Stian\_Elverland](https://community.homey.app/u/Stian_Elverland)\
**Post date:** [February 4, 2024, 10:26pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/359 "2024-02-04T22:26:26Z")

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Hi, when is heatit Wi-Fi thermostat available for homey cloud? 😅

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<div class="post-metadata">

**Author:** ![EiFi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eifi/32/81174_2.png) [@EiFi](https://community.homey.app/u/EiFi)\
**Post date:** [February 5, 2024, 10:50pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/360 "2024-02-05T22:50:39Z")

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BTW, at least one more has reported my second problem a while ago:

> [@\[APP\]\[Pro\] Heatit Controls app \[v3.6.2\]](https://community.homey.app/t/app-pro-heatit-controls-app-v3-6-2/49914/212):
>
> Hi Heatit Z-Temp2 has a parameter for inverted output, but I can’t find that in the app. Where can I find it in app or settings? If not present when will it be added? I have set it manually to HEA mode, but sometimes it changes to COO mode. And then heating don’t work as it should, and I need to go and change it manually again. Any Idea why this is happening? From Installers Manual INVERTED OUTPUT The thermostat can invert its signal sent to external relays. This allows users to use the Hea…

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**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\
**Post date:** [February 16, 2024, 7:46am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/361 "2024-02-16T07:46:01Z")

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My Heatit z-trm3 is very chatty (high RX values).  
Is there any way to reduce the RX?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/b/abbbae64765aa0bbfbfd65281e126696a38f8e40.png)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/3/a3453b6f2a24efd1dc5bc72384088b85f8b70b0a.png)

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 16, 2024, 8:29am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/362 "2024-02-16T08:29:04Z")

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Hi,

The Z-Water doesn’t have the capacity to send messages which would change modes.  
Changing a Thermostat mode would require either a Thermostat Mode Set, or a Basic Set.

Maybe we can try the update and see if the issue persists after that, you can get the OTA file from us by contacting us by email: [post@heatit.com](mailto:post@heatit.com)

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 16, 2024, 8:34am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/363 "2024-02-16T08:34:59Z")

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Hi,

The Heatit WiFi doesn’t have the ability to be added into other apps.

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<div class="post-metadata">

**Author:** ![EiFi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eifi/32/81174_2.png) [@EiFi](https://community.homey.app/u/EiFi)\
**Post date:** [February 16, 2024, 9:42am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/364 "2024-02-16T09:42:24Z")

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Hi!

I have no other flows or anything else connected to the Heatit products at all, so if the Z-Water does not send these commands the Z-Temp2 is changing the mode all by itself.

I upgraded all the devices 5 days ago, so I’ll keep you updated. One thing that I noticed immediately was that the Z-Temp2 devices after the upgrade was able to utilize my two Aotec Range Extender 7’s. Before the upgrade the Z-Temp2 got unresponsive when using the Range Extenders…

Is TAC11-1\_B0\_2V0\_01\_EU\_OTA.GBL the latest firmware btw?

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<div class="post-metadata">

**Author:** ![mhemil](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mhemil/32/93782_2.png) [@mhemil](https://community.homey.app/u/mhemil)\
**Post date:** [February 16, 2024, 10:04am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/365 "2024-02-16T10:04:41Z")

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@HeatitControlsAB still no news about the Homey Pro Integration?

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 16, 2024, 12:23pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/366 "2024-02-16T12:23:48Z")

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Hi,

Lets.

Shouldn’t affect this mesh thing, but good to know it is better now.

Yes, that is the latest.

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 16, 2024, 12:24pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/367 "2024-02-16T12:24:35Z")

</div>

We will publish it to Homey cert today.  
You will unfortunately be required to reinclude the Z-TRM6 devices to get the additional temperature sensors.

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<div class="post-metadata">

**Author:** ![mhemil](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mhemil/32/93782_2.png) [@mhemil](https://community.homey.app/u/mhemil)\
**Post date:** [February 16, 2024, 12:50pm UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/368 "2024-02-16T12:50:16Z")

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What a coincidence. Thank you!

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<div class="post-metadata">

**Author:** ![Bart\_Scharenborg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_scharenborg/32/79590_2.png) [@Bart\_Scharenborg](https://community.homey.app/u/Bart_Scharenborg)\
**Post date:** [February 17, 2024, 9:46am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/369 "2024-02-17T09:46:21Z")

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![IMG_0899](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/16393b5a50e9e2d8e1b3867a1794cef40005ba52.jpeg)

Can anyone help me with this message i get after installing/connecting the Heatit TRM3 device to my Homey Pro?

What does ZWaveSenCommandTimeout after 30000ms mean and how do I solve this?

Thanks for your help in this quite new world/surrounding for me.

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 19, 2024, 10:57am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/370 "2024-02-19T10:57:59Z")

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The update is live now, unfortunately, to get the extra sensors to show, you’ll need to reinclude the thermostats.  
Same goes for adding the temp sensors for Z-Water2, also needs a reinclusion.

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<div class="post-metadata">

**Author:** ![HeatitControlsAB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heatitcontrolsab/32/43240_2.png) [@HeatitControlsAB](https://community.homey.app/u/HeatitControlsAB)\
**Post date:** [February 19, 2024, 10:58am UTC](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914/371 "2024-02-19T10:58:34Z")

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Sounds like a communication issue between the Homey and the thermostat, could you try to reinclude the thermostat and maybe move the Homey closer during the inclusion?

[Previous page](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914.md?page=17)

[Next page](https://community.homey.app/t/app-pro-heatit-controls-app-v4-5-0/49914.md?page=19)
