# \[APP\]\[PRO\] Flo by Moen

**URL:** <https://community.homey.app/t/app-pro-flo-by-moen/128643>\
**Category:** Apps\
**Created:** [January 23, 2025, 2:11pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643 "2025-01-23T14:11:10Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [January 23, 2025, 2:11pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/1 "2025-01-23T14:11:10Z")

</div>

# Flo by Moen for Homey

**App Store Page:** [Flo by Moen | Homey](https://homey.app/a/com.meetflo)

## Description

Support Flo by Moen smart water and shutoff and water sensor.

## Instructions

- Add the device as you would add any device to Homey.
- Enter your email address and password.
- Choose your device(s) on the last screen.

## Limitations

Unknown

## Donations

I enjoy creating apps for Homey and try to support them as best as I can. If you enjoy using my apps a [donation](https://paypal.me/edwinvdpol) in return for the time I put into this is much appreciated.

## Credits

A big shout out to @320_Atlantic_Avenue for providing me access to his account! Thank you! 🕶

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [January 23, 2025, 2:11pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/2 "2025-01-23T14:11:32Z")

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– Reserved –

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<div class="post-metadata">

**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [January 23, 2025, 6:06pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/3 "2025-01-23T18:06:35Z")

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Interesting device!  
But what a price… 🤔

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [March 4, 2025, 2:42pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/4 "2025-03-04T14:42:55Z")

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The first test version is available [here](https://homey.app/a/com.meetflo/test).

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<div class="post-metadata">

**Author:** ![Barry\_Ingle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/barry_ingle/32/82709_2.png) [@Barry\_Ingle](https://community.homey.app/u/Barry_Ingle)\
**Post date:** [May 2, 2025, 5:08pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/5 "2025-05-02T17:08:48Z")

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Thank you! Thank you! Thank you!  
The Flo by Moen was installed by our builder as a marketing item and not being a programmer I wasn’t sure how I was ever going to get it communicating with Homey. I think it communicated with Google Home, but functionality was so limited I never integrated it.

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<div class="post-metadata">

**Author:** ![Nsoccer3097](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nsoccer3097/32/84685_2.png) [@Nsoccer3097](https://community.homey.app/u/Nsoccer3097)\
**Post date:** [June 30, 2025, 12:36am UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/6 "2025-06-30T00:36:21Z")

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Thanks for building this app! Maybe I missed something, but when I try to add a shutoff device I only receive a pop-up showing ‘true’. Then it stops and wont add the device.

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [July 9, 2025, 10:04am UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/7 "2025-07-09T10:04:15Z")

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Unfortunately, I can’t reproduce your issue. Could you send a diagnostic report right _after_ this occurs?

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<div class="post-metadata">

**Author:** ![Nsoccer3097](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nsoccer3097/32/84685_2.png) [@Nsoccer3097](https://community.homey.app/u/Nsoccer3097)\
**Post date:** [July 9, 2025, 11:49am UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/8 "2025-07-09T11:49:08Z")

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Sure thing! c406412f-95c1-46f8-bc55-0bbdcceec20e

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [July 9, 2025, 11:55am UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/9 "2025-07-09T11:55:53Z")

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It looks like it cannot retrieve an access token:

```auto
2025-07-09T11:47:29.785Z [log] [App] [Client] [c:default] [s:xxxxx] [Token] Requesting
2025-07-09T11:47:45.638Z [log] [ManagerDrivers] [Driver:watershutoff] Pair Session Disconnected

```

Could you completely remove the app, install it again and try to add your device again?  
I also see that you are running on an experimental version of Homey, but I don’t think that is the problem. Also, please make sure you and Homey can access [https://api.meetflo.com](https://api.meetflo.com).

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<div class="post-metadata">

**Author:** ![Nsoccer3097](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nsoccer3097/32/84685_2.png) [@Nsoccer3097](https://community.homey.app/u/Nsoccer3097)\
**Post date:** [July 9, 2025, 3:20pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/10 "2025-07-09T15:20:03Z")

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When attempting to access api, I received “Cannot GET /”

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<div class="post-metadata">

**Author:** ![Nsoccer3097](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nsoccer3097/32/84685_2.png) [@Nsoccer3097](https://community.homey.app/u/Nsoccer3097)\
**Post date:** [August 24, 2025, 9:49pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/11 "2025-08-24T21:49:11Z")

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Bump for any help

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<div class="post-metadata">

**Author:** ![John\_Schultz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_schultz/32/140386_2.png) [@John\_Schultz](https://community.homey.app/u/John_Schultz)\
**Post date:** [September 12, 2025, 3:30pm UTC](https://community.homey.app/t/app-pro-flo-by-moen/128643/12 "2025-09-12T15:30:17Z")

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I am seeing the same /True error could it be server problem ?

I called their support and they said my account on the server got locked. This happens all the time on Home Assistant. Doesn’t unlock automatically.
